Head of Product – Payments (m/f/d)

ABOUT US 

Pliant is a European fintech specializing in B2B payment solutions. Our modular, API-first platform helps businesses streamline spending, improve cash flow, and integrate payments into their financial workflows. Designed for industries with complex payment needs, such as travel and fleet, Pliant enables greater efficiency, control, and profitability.

We serve two primary customer segments:

• Companies looking to optimize operational processes through intuitive apps and APIs, gaining control, automation, and financial flexibility through extended credit lines.
• Businesses such as financial software platforms, ERP providers, and banks that want to launch or enhance their credit card offerings using Pliant’s embedded finance and white-label solutions.

Founded in 2020 and headquartered in Berlin, Pliant supports over 4,000 businesses and more than 20 partners globally. As a licensed e-money institution (EMI), we issue Visa-powered credit cards in 11 currencies across more than 30 countries, helping companies streamline and simplify payments.

Learn more at
www.getpliant.com

ABOUT THE ROLE

As Head of Product – Payments (m/f/d), you’ll lead one of the most technically complex and strategically vital product groups at Pliant. This group is responsible for:

• Card features and transaction processing
• Bank payment flows and internal ledgering
• Integrations with issuing banks, card networks, FX providers, and financial infrastructure providers
  

You will lead and grow a team of Product Managers across these areas, ensuring that Pliant’s payments infrastructure is reliable, extensible, auditable, and compliant. You’ll play a key role in enabling fast, scalable, and high-volume transaction handling across multiple geographies.

You will report directly to the CPO and work closely with Engineering, Infrastructure, Compliance, Payment Operations, Risk, and external partners.

This is a hands-on leadership role, requiring a blend of strategic direction, domain expertise, and day-to-day product involvement.

WHAT YOU’LL DO

• Own the product strategy and roadmap for Pliant’s payments infrastructure, covering card issuing, bank payments, fund flows, and reconciliation across 25+ international markets
• Lead and grow a team of PMs, ensuring alignment across product areas, strong execution, and career development
• Ensure robust integrations with issuing banks, card networks (e.g. Visa), FX providers, and financial infrastructure including SEPA, SWIFT, BACS, ACH, and other local payment rails
• Collaborate closely with engineering to maintain a scalable, resilient platform with clean architecture and reliable APIs
• Drive key initiatives in transaction processing, ledger accuracy, payment reliability, and real-time balances
• Work closely with Payment Operations to support reconciliation, liquidity management, and exception handling workflows
• Act as product sponsor for compliance-sensitive and mission-critical payment operations initiatives
• Define and track core KPIs, including transaction success rates, payment latency, fund flow accuracy, and platform scalability
• Represent Pliant externally in partner, vendor, and enterprise customer conversations, including technical integrations and roadmap alignment
  

WHAT YOU’LL BRING

• 8+ years of product management experience, including 3+ years leading product teams or groups
• Deep expertise in card payments, bank transfers, or financial infrastructure (e.g. BaaS, embedded finance)
• Solid technical foundation, able to discuss APIs, architecture, and platform design with engineering peers
• Experience working with ledgering systems, fund flows, and reconciliation logic
• Proven ability to collaborate cross-functionally in a regulated, operations-heavy fintech environment
• Hands-on leadership approach: pragmatic, supportive, low-ego, and highly collaborative
• Fluent in English; based in Berlin or London is preferred, remote possible within the EU
  

WHAT WE OFFER 

• The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence 
• Attractive remuneration
• Your choice of preferred OS, Windows or Mac
• Flat hierarchy and transparent communication in a relaxed, professional atmosphere
• Opportunity to develop your talent in a dynamic team with ambitious goals
• Flexibility and possibility to work remotely
• Monthly mobility benefit 
• Wellhub Membership 
• Company card with a monthly allowance for lunches, coffee, etc. with co-workers

At Pliant, we believe diversity and inclusion are essential to building not only an innovative product but also an exceptional experience for both our customers and our team. This commitment begins with our hiring process—we welcome individuals of all racial and ethnic backgrounds, religions, national origins, gender identities or expressions, sexual orientations, ages, marital statuses, and abilities. If you require accommodations or accessibility support during the interview process, please let us know in your application so we can make sure your experience is seamless.