We are looking for a Head of Product – Gaming Experience to lead the strategy, vision, and execution for the end-to-end player journey in our casino business. This role will own how players discover, engage, and remain loyal to our products, ensuring we deliver best-in-class experiences that maximize conversion, retention, and ARPU uplift. As a senior leader, you will manage a group of Product Managers and cross-functional squads, working closely with Engineering, Design, Data, and Commercial teams to deliver impact at scale. You will be responsible for setting the roadmap, instilling best-in-class product management practices, and ensuring flawless delivery of initiatives that shape the future of Gaming at Superbet.
We're looking for someone with:- 10+ years in product management, ideally in digital entertainment and/or content platforms.
- 5+ years managing product managers and leading multi-disciplinary squads.
- Proven ability to scale customer-facing products that drive measurable ARPU and retention impact.
- Deep understanding of player engagement mechanics, loyalty programs, and data-driven personalization.
- Strong leadership skills with a track record of inspiring teams and aligning stakeholders.
- Data-driven mindset with experience defining KPIs and using metrics to drive decisions.
- Experience delivering complex roadmaps across multiple markets. Ability to travel and operate across international teams.
- Define the long-term vision for Gaming Experience, putting the player at the heart of discovery, engagement, loyalty, and social features.
- Translate the vision into a measurable, multi-year roadmap with clear KPIs (conversion, ARPU uplift, retention, adoption).
- Ensure alignment with the broader Superbet product strategy and company growth objectives.
- Lead and mentor a team of Product Managers, providing clarity on roles, responsibilities, and success metrics.
- Build a high-performing culture of ownership, accountability, and innovation.
- Establish and embed best-in-class product management processes across all squads.
- Oversee execution of initiatives across the full customer journey, from game discovery and navigation through promotions, loyalty, jackpots, and social/immersive experiences.
- Proactively identify and remove delivery bottlenecks, prioritize initiatives against strategic KPIs, and double down on what works.
- Collaborate effectively with stakeholders across Product, Tech, Design, Data, and Commercial to ensure seamless delivery.
- Own the innovation agenda for Gaming Experience, ensuring we build features that stand out in the market and are hard to replicate.
- Champion personalization, gamification, and social features as differentiators in the player journey.
- Balance sustainable scaling with disruptive innovation to drive long-term competitive advantage.
Top Skills
What We Do
Happening is the technology engine powering Superbet Group's global platforms and brands that bring thrill to customers across the world every day.
We are a game-changing tech company rewriting the rules of sports betting and gaming. We are shaking up the status quo by building our own end-to-end tech stack, solving deep and complex challenges for millions of customers and shaping our culture to work uniquely for the tech community.
A true challenger, our technology handles serious scale on par with the Big Techs, and customer obsession runs through every team. Building our own platform gives us freedom to innovate and flip the legacy perceptions and industry stereotypes.
