Head of Product - AI

About us 

ATOSS Software SE is Germany's market leader in Workforce Management (WFM) software, serving over 15,000 customers and 5 million employees worldwide. Listed on SDAX and TecDAX, ATOSS has delivered more than 20 % return on sales for ten consecutive years and holds a €2+ billion market capitalisation. Our mission is to shape the future of work — and we are now expanding that mission into the era of agentic AI.
If you’re ready to drive impact in a high-performing B2B SaaS environment, this is your chance to elevate your career.

The Person You are  

At ATOSS, we hire for both character and skill, seeking individuals who embody resilience, a pioneering spirit, and the passion to grow.  

We value those who:  
Think like entrepreneurs – taking ownership, pushing boundaries, and driving impact.  
Challenge the status quo – bringing fresh ideas and bold execution to the table.  
Thrive in change – seeing growth as a lifelong journey, both professionally and personally. 

We don’t just equip you for work—we prepare you for life. [Adjustable; delete final sentence if not applicable] 

THE OPPORTUNITY

AI is reshaping Workforce Management from the ground up. Scheduling copilots, demand forecasting agents, autonomous absence and shift bidding, the capabilities are real, and our enterprise customers need a strategic partner who can translate that potential into measurable business value.

As Head of Product for Agentic AI, you will own the end to end product vision for AI-powered, autonomous features across the ATOSS WFM platform. You will be the voice of the customer, the architect of the roadmap, and the cross functional leader who brings engineering, design, sales, and senior stakeholders into alignment. This is a high visibility, high impact role at the intersection of enterprise software and frontier AI.

The Role 
Key Responsibilities

Customer discovery & insight

• Lead structured discovery programmes with enterprise WFM customers - executive interviews, on-site job shadowing, and quantitative surveys, to surface deep pain points and unmet needs.
• Synthesise findings into crisp problem statements, opportunity assessments, and validated hypotheses that the organisation can act on.
• Build and maintain a living customer insight repository tracking pain points, use case priorities, and willingness to pay signals across segments.
• Partner with customer success and sales to continuously harvest real world feedback from pilot deployments and live agentic features.

Product vision & roadmap

• Define and own the multi horizon roadmap for agentic AI features, from near term human in the loop capabilities to longer range autonomous workflow orchestration.
• Translate customer pain points and strategic bets into a prioritized, outcomes driven backlog with clear success metrics (adoption, time saved, error reduction, NPS).
• Balance innovation ambition with enterprise realities compliance, data privacy (GDPR), auditability, and change management for large hourly worker populations.
• Stay at the forefront of LLM, agent frameworks, and WFM adjacent AI to inform where ATOSS should build, partner, or acquire capability.

Stakeholder management & influence

• Act as the strategic interface between C-suite sponsors, engineering & product leads, UX, legal, and go to market teams, keeping all parties aligned on priorities and trade-offs.
• Lead quarterly roadmap reviews with executive stakeholders.
• Represent the product externally at customer advisory boards, analyst briefings, and industry events as ATOSS's thought leader on agentic WFM.
• Influence without direct authority - build consensus across competing priorities in a matrixed, fast moving organization.

Delivery & execution

• Partner closely with engineering and design to move from discovery through definition, build, and launch using ATOSS's agile delivery model.
• Define clear acceptance criteria and launch readiness gates for agentic features, including safety, hallucination, and escalation handling requirements.
• Drive go-to-market collaboration with Product Marketing and Sales Enablement to land feature launches with measurable commercial impact.
• Monitor post launch performance against KPIs, iterate rapidly based on telemetry and customer feedback loops.

Leadership & communication

• Mentor other product owners and contribute to the maturity of ATOSS's product culture and AI product practices.
• Communicate complex AI concepts clearly to non technical stakeholders, bridging the gap between what is technically feasible and what is commercially valuable.
• Champion a customer centric, evidence based product culture that resists feature theatre and focuses on outcomes.

 Pricing strategy & monetization

• Partner with the Pricing Manager to define and validate monetization models for agentic AI features, evaluating usage-based, outcome based, and tiered subscription approaches suited to enterprise WFM buyers.
• Translate customer value metrics (hours saved, scheduling accuracy, reduction in manual interventions) into pricing anchors and willingness to pay hypotheses grounded in discovery data.
• Contribute to packaging decisions defining what is bundled in the core platform versus positioned as a premium AI add-on, with an eye on competitive positioning and land-and-expand motions.
• Track pricing performance post launch monitoring attach rates, expansion revenue, and price sensitivity signals, and feeding insights back into the pricing strategy in partnership with the Pricing Manager.

Key Requirements

Must-Have

• 10+ years of B2B SaaS product management experience, with at least 2 years shipping AI or ML-powered features to enterprise customers.
• Demonstrated track record of running structured customer discovery programmes and translating insights into shipped, measurable product improvements.
• Experience building and managing multi-horizon roadmaps in complex, multi-stakeholder environments.
• Strong command of agile delivery and modern product management frameworks.
• Proven ability to influence and align senior stakeholders without direct authority.
• Comfort with technical AI concepts: LLMs, agent architectures, RAG, tool use, orchestration, not as an engineer, but as a product leader who can product decisions with confidence.

Nice to have

• Domain expertise in Workforce Management, HR tech, or enterprise scheduling software.
• Experience with agentic AI product patterns (multi step task agents, human-in-the-loop escalation, autonomous workflow orchestration).
• Familiarity with EU AI Act and GDPR implications for enterprise AI products.
• Experience in a public B2B SaaS company or scale up with enterprise sales motions.

Our Benefits   

• Competitive Rewards: Including profit-sharing and employee stock program.  
• Structured Onboarding & Continuous Leadership Development: Clear career paths onboarding through Expert & Leadership Tracks, plus access to ATOSS Academy.  
• Flexible Work Culture: Hybrid options (remote within the EU), 30 days of vacation, and a strong commitment to diversity & inclusion.  
• Engaging Team Environment: Seasonal company events, team retreats, and an in-house barista.  
• Health & Wellbeing: Including regular check-ups, corporate wellness programs, and Wellhub membership.  
• Stability & Growth: Company listed on SDAX & TecDAX, with 19+ years of record-breaking revenue and a 30%+ EBIT margin. Certified Top Employer© for the 5th year in a row.

At Atoss, great talent knows no limits. We welcome professionals from all backgrounds and empower their growth through an inclusive, skill focused environment. 

Join us and be part of a high-growth, future-focused company!