Head of Private Clients, Guernsey

Job Description
Head of Private Client, Guernsey
Location: Guernsey
Schedule: Monday to Friday 36.25 hours per week
Work arrangement: Hybrid/On-Site
Vacancy type: Permanent
Job Summary:
As Head of Private Client, Guernsey, you will lead CSC's Guernsey Private Clients business, providing fiduciary services across trust, company, and related structures in a regulated environment. Acting as a director on client entities, you will make informed, independent decisions that protect client interests, meet regulatory obligations, and uphold CSC standards. You will drive commercial performance, strengthen client relationships, and identify growth opportunities across Guernsey and the wider CSC.
This is a permanent leadership role with responsibility for people, governance, and market presence in the Guernsey private client sector.
Your responsibilities:

• Lead the Guernsey Private Clients business, ensuring local priorities align with CSC strategy, values, and business goals
• Lead, coach, and develop leaders and teams, including succession planning, recruitment, and capability building
• Deliver financial performance against agreed targets (revenue growth, profitability, pipeline, and operational metrics)
• Build and expand a high-quality private client portfolio, including originating new business and partnering across CSC to generate referrals
• Act as director on complex client structures, making well-documented decisions supported by appropriate legal, tax, and regulatory advice
• Maintain high standards of fiduciary governance, ensuring consistent, professional client service and effective oversight of risk and controls
• Lead the resolution of contentious client matters, including relationship recovery, complaint handling, and fee dispute management
• Stay current on Guernsey and international industry developments (e.g., fiduciary regulation, AML/CFT expectations, sanctions, tax transparency) and mitigate potential impacts on clients and the business
• Oversee higher-risk client relationships and transactions, partnering with Compliance and Risk to complete assessments and agree mitigations where required
• Represent CSC Guernsey externally as an ambassador, strengthening market visibility, professional networks, and reputation in the local business community

Required Qualifications:

• Significant leadership experience within regulated fiduciary services, private client, trust and company administration, or a related professional services environment
• Demonstrated senior people leadership capability, including performance management, coaching, and building high-performing teams
• Strong technical expertise in private client structures (trusts, companies, foundations or equivalent vehicles) and associated governance and regulatory requirements in Guernsey
• Proven commercial acumen, including budget ownership, target delivery, and new business development in the private client market
• Professional qualification (e.g., STEP, CGI/ICSA, ACA/ACCA or equivalent)
• Strong stakeholder management skills, with the ability to build effective internal and external networks
• Strong working knowledge of systems and data needed to manage client portfolios, operational controls, and reporting
• Commitment to continuous professional development and maintaining up-to-date technical and regulatory knowledge
• Experience acting as director on complex, multi-jurisdictional private client structures and managing sensitive family dynamics
• Familiarity with Guernsey regulatory expectations and market practice for fiduciary license holders and corporate service providers
• Prior accountability for a business unit or service line (strategy execution, P&L contribution, capacity planning, and risk outcomes)
• Experience leading remediation, client re-papering, or service model transformation initiatives
• Established professional network in Guernsey (e.g., intermediaries, legal, tax, and banking partners)

Preferred Qualifications:

• Prior accountability for a business unit or service line (strategy execution, P&L contribution, capacity planning, and risk outcomes)
• Experience leading remediation, client re-papering, or service model transformation initiatives
• Established professional network in Guernsey (e.g., intermediaries, legal, tax, and banking partners)

About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.
CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.

• CSC is a great place to work with smart and dedicated people.
• We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
• We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
• Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
• CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
• As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.