Head of People & Culture

MoneySmart Group is South East Asia's leading personal financial portal helping consumers compare loans, insurance, and credit cards. MoneySmart was founded in 2009 with the simple aim to help consumers make better financial decisions.

We are growing and we’re looking for exceptional talent to come onboard to lead our People team as a Head of People & Culture based in Singapore.

Mission

The Head of People and Culture takes ownership for combining tools, processes, policies and interactions (like events) that deliver a motivated, engaged, stable and capable workforce for the business to achieve its strategy. By developing and executing the company's human resources strategy in partnership with the General Leadership Team (GLT), this individual will manage the entire employee lifecycle. This is from recruitment and onboarding to development, retention, and offboarding. 

Supported by their team, the Head of People and Culture will lead MoneySmart in attracting, developing and retaining top talent and integrating them into an environment with shared values, high employee engagement and sustained high performance.

This role will be reporting into the Chief Operating Officer. 

Responsibilities

• Talent acquisition: Attract and retain the right talent to support the company's growth and objectives. Implement effective recruitment strategies, employer branding initiatives and partner with leaders to understand business needs sufficiently in advance
• Talent management: Build on the current culture of individual ownership of development plans and identify areas to supplement with company-led learning initiatives. Create clarity over progression opportunities for employees and career ladders and thereby improve retention
• Performance Management: Improve frameworks for managing performance, increase managers’ understanding and adoption of those frameworks and continuously improve the alignment of reward and performance
• Employee engagement and well-being: Enhance employee engagement and well-being through effective communication, recognition, and wellness initiatives. Regularly assess employee satisfaction and implement strategies to improve productivity, engagement and tenure
• Compliance and risk management: Ensure compliance with all laws, regulations and industry norms/trends within MoneySmart markets, including new developments as they arise. Develop and enforce HR policies and processes that mitigate risk and protect the company from exposure and harm
• Organisational culture and values: Take the lead in putting intent into practise and bringing our target culture into reality. Cultivate a strong understanding and adoption of intended culture and MoneySmart's values and mission. Promote a positive work environment that encourages collaboration, innovation, and accountability
• Compensation and benefits: Manage and improve compensation frameworks to best deliver recognition of performance and competitiveness in attracting talent
• Organisational structure design: Continually evaluate organisation structure, identifying improvements to keep ownership and accountability clear, and ensure headcount expansion through investment is managed effectively

Skills, Traits and Competencies

• Strategic vision: Ability to develop and implement a strategic HR vision that aligns with the company's goals and drives organisational success. This includes understanding industry trends, workforce dynamics, and best practices in HR management
• Strong Business Acumen: Ability to understand the business and its needs, partner with leaders across the organisation, and create HR strategies that balance the needs of employees and the business value
• Systems and data oriented: Embraces technology and data, solves problems by establishing clear systems / processes that result in efficient operations, and measures performance through concrete KPIs
• Excellent communication: Effective communicator who can articulate HR strategies and policies clearly and persuasively to all levels of the organisation, from leadership through to all-hands engagements
• Leadership and Organisational Skills: Proven ability to lead and inspire HR teams, manage complex projects, and deliver HR initiatives on time and within budget. Strong intuition for finding root causes and delivering appropriate solutions
• Employee relations expertise: Strong understanding of employee relations, conflict resolution, and performance management. Ability to handle sensitive employee issues with discretion and professionalism
• Change Management: Ability to lead and manage change initiatives. Experience in guiding the company through transformations, mergers, acquisitions, and other significant changes

Requirements

• Management experience, with Head of People experience preferred though open to applicants ready to step up into a Head of People role
• Proven track record in understanding talent planning, acquisition and retention
• Familiarity with HR compliance and risk management in Singapore and Hong Kong
• Experience in planning and launching initiatives to drive positive results in the workforce (e.g. higher engagement, better retention, higher satisfaction)
• Experience with leveraging HR technology and data to improve efficiency and outcomes
• Previous experience in a similar industry or fast-growing company is preferred

Moneysmart culture values and tenets

The traits we admire are core intrinsic qualities we look for in someone we want on our team, and we look for people who are Hungry, Humble and Smart. We also expect all our people to uphold the following company values:

• Play to win as a team
• Solve for the customer
• Embrace a personal growth mindset
• Own it openly
• Challenge the status quo and deliver outcomes

MoneySmart Group is an equal opportunity employer. Please include only relevant details and avoid unnecessary information (e.g., photos, age) in your job application to assist us in ensuring that the interview process is devoid of bias