Head of Operations

Arcade is building the future of AI-powered storytelling for teams. We help companies turn ideas, launches, workflows, and products into compelling interactive demos, visuals, and video content at scale.

We’re looking for a highly strategic and execution-oriented Head of Operations to work directly with the CEO and leadership team during a pivotal phase of company growth and evolution.

This is not a traditional “keep the trains running” operations role. We’re looking for someone who thrives in ambiguity, can create clarity from chaos, and can help scale decision-making, prioritization, and execution across the company.

You will act as a strategic partner to the CEO, own company operating rhythms, drive cross-functional initiatives, and help the leadership team operate at a higher level.

• Partner closely with the CEO on company strategy, prioritization, and execution

• Build and maintain financial and operational models to support decision-making

• Translate high-level company goals into actionable operating plans

• Drive strategic planning, quarterly goals, and resource allocation

• Identify operational bottlenecks and propose solutions proactively

• Run company operating cadence, including leadership meetings, planning processes, and weekly business reviews

• Ensure cross-functional alignment across product, engineering, GTM, marketing, and customer teams

• Improve organizational clarity, accountability, and execution velocity

• Help leadership teams prioritize effectively during periods of rapid change

• Serve as a force multiplier for the CEO and executive team

• Own forecasting, scenario planning, budgeting, and runway analysis

• Support board meeting preparation and investor communications

• Develop KPI frameworks and reporting across the business

• Analyze business performance and recommend operational or strategic changes

• Help design scalable processes without introducing unnecessary bureaucracy

• Support recruiting, headcount planning, and organizational development

• Partner with managers to improve team effectiveness and communication

• Step into ambiguous or high-priority initiatives as needed

• 5–10+ years of experience in operations, strategy, finance, consulting, investing, startup leadership, or similar roles

• Exceptional communication and synthesis skills

• Strong strategic judgment paired with high execution velocity

• Ability to navigate ambiguity and changing priorities calmly

• Strong financial modeling and analytical capabilities

• Proven ability to drive cross-functional projects and influence leaders

• High ownership mentality and bias toward action

• Comfortable operating as both strategist and operator

• Experience at a high-growth startup

• Experience working closely with founders or executive teams

• Experience in B2B SaaS, AI, creator tools, or enterprise software

• Background in strategic finance, consulting, or investing

• The company operates with greater clarity, focus, and accountability

• Leadership teams move faster with less friction

• The CEO is spending more time on the highest-leverage strategic work

• Cross-functional initiatives execute reliably

• Operational complexity decreases as the company scales

• Strategic decisions are supported by strong analysis and operational insight

Arcade is at an inflection point. We’re evolving quickly, exploring new product directions, and scaling how companies communicate through AI-powered storytelling.

We’re looking for someone who wants to help shape the future of the company — not just manage existing systems. This role is ideal for someone who wants to operate at the center of strategy, execution, and company-building alongside the leadership team.