Head of Operations

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Hiring Remotely in Canada
Remote
Logistics • Software • Transportation
The Role

About Uride Technologies Inc.


At Uride, we're on a mission to empower underserved communities around the world by creating a marketplace that connects people in rural areas with essential services, starting with ridesharing. With operations in 25 cities across the country, Uride is Canada’s fastest-growing ridesharing company, providing over a million rides annually. Preparing for international expansion, our vision goes beyond transportation; we aim to become the leading platform for local entrepreneurs to launch service-based businesses, creating an ecosystem that benefits everyone.


About the role

By 2030, Uride will bring essential mobility – and beyond – to 1,000 cities, 10 million riders, and 100 million rides per year. To get there, we must build one of the fastest-scaling operational machines in the world.

As Head of Operations, you’ll be the architect of that machine. You’ll turn vision into repeatable execution, scaling launches from one city a month to one a day, while defending and growing our existing markets. You’ll lead the operational engine that powers international expansion, new verticals, and ultimately a multi-service super-app for underserved communities.

Your Mission (First 12–24 Months)

  • Grow + Defend: 2–3x GMV in existing markets
  • Derisk Growth: Validate at least one $100M/year opportunity – new market, vertical, or both
  • Build the Machine: Create and enforce city/country launch playbooks that improve speed, cost, and success rates with every iteration
  • Win Internationally: Launch 20+ German cities – if not more – with Canada-level unit economics and growth curves
  • Operationalize the BHAG: Translate company vision into concrete annual and quarterly operating plans – with clear KPIs, ownership, budgets, and a cadence of accountability to ensure delivery
  • Align Tech + Ops: Partner with product and engineering to deliver tools, systems, and automation that directly accelerate market growth and efficiency

What you Bring

  • Global launcher: Personally launched multiple cities (and ideally countries) in a high-growth marketplace or mobility business
  • Playbook architect: Creates and refines repeatable and scalable processes, systems, and checklists that make every launch faster, more efficient, and more successful
  • Proven scaler: Grown operations across multiple cities (and ideally countries) to $100M+ in revenue
  • Relentless executor: In the details, uncompromising on accountability
  • Expansion strategist: Adapts proven playbooks to new geographies, navigating regulation and outpacing competitors
  • High EQ, low ego: Leads from the front, can do the work of their team
  • Data-driven leader: Relentlessly applies data to uncover opportunities, challenge assumptions, and set clear priorities – driving decisive actions that accelerate growth, improve efficiency, and raise performance

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The Company
HQ: Thunder Bay, Ontario
82 Employees
Year Founded: 2017

What We Do

Uride is Canada's fastest growing ridesharing company. Uride was created to fill the massive transportation void that exists in small and mid-market communities that have yet to experience ridesharing. Our goal is to eliminate drinking and driving across Canada. We will do this by continuing to provide fast, affordable, seamless rides for our passengers. In our launch city, Thunder Bay, we had the longest wait times for a taxi in Canada and the second highest fares. Drinking and driving had gone up drastically prior to Uride entering the market. We were born and raised here, and we care about the people. We don’t want to ever see friends, family, or strangers stranded waiting for a ride ever again. We will continue to work tirelessly to provide the best service we possibly can for communities across Canada.

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