Head of Operations

Mindbloom 🧠

We’re on a mission to transform lives to transform the world. 

The first and largest national provider of psychedelic therapy, we’ve been working to make psychedelic medicine the #1 solution for mental health and wellness since founding in 2018.

• 1/4M psychedelic treatments provided per year

• In 38 states reaching 86% of Americans

• Best-in-class peer-reviewed and published client outcomes (89% improvement rate)

Today, we offer a comprehensive at-home ketamine therapy product that’s remarkable in quality, disruptive in affordability, and delightful in convenience. 

Tomorrow, Mindbloom will offer the next generation of FDA-approved psychedelic medicines, including MDMA and psilocybin.

Do The Best Work Of Your Life ✨

The team you build is the company you build.

• Our Founder and CEO, Dylan Beynon, is a 3X founder building world-positive companies (1 exit and 2 category leaders with hundreds of millions raised)

• Our Medical Director, Dr. Leonardo Vando, is a pioneer in psychedelic therapy

• Our seasoned leadership team comes from household-name startups

We’re backed by Tier 1 investors including Kleiner Perkins, 8VC, and Founders Fund. We’re the market leader, we’re growing fast, and we’re playing pro ball.

Build In A Conscious Company Culture 🧘🏽‍♀️🧘‍♀

We don’t just transform our clients’ lives – we transform our Bloomineers’ lives too, through a culture of freedom and responsibility. 

• Remote-first from founding

• Asynchronous-oriented

• Writing-based

Mindbloom won the Tony Hsieh Award for our innovative culture and was named one of LinkedIn’s Top 50 Startups. 

Our core values:

• Practice Intellectual Honesty

• Make Exceptional Decisions

• Cultivate Wholeness

• Focus

If you’re passionate about psychedelic therapies and fired up about doing the best work of your life while serving others, then let’s transform some lives together. 🚀

Role 🎨

At Mindbloom, you will have a massive impact crafting the future of mental health and wellbeing alongside colleagues who are trailblazers and pioneers. As Head of Operations, you will transform lives by scaling the backbone of accessible, life-saving psychedelic therapy while significantly reducing costs.

• Profitability: Boost profitability by strategically reducing new client costs across all the care teams (200+ individuals) fueling Mindbloom’s growth and mission

• Drive Scalable, Life-Saving Access: Forecast and deliver clinician and guide capacity, ensuring clients get the life-saving care they need without delay

• Seamless Client Journeys: Minimize reschedules and fulfillment issues, delivering reliable, transformative experiences to every client

• Operationalize Breakthrough Therapies: Operationalize two new clinical products, expanding access to next-generation mental health treatments

Sound Like You? 🎧

• Platform Builder: Strategically balances client (demand) and provider (supply) needs; designs scalable and automated solutions with KPIs to monitor success

• Margin Maximizer: Track record of increasing efficiency and decreasing cost without sacrificing quality; expert negotiator (internally and externally)

• Analytic Horsepower: Aptitude for crunching and synthesizing large data sets to drive business decisions; thinks a few layers deeper than average

• First Principles Thinker: Questions assumptions and analyzes problems from the ground up; challenges traditional clinical approaches to optimize client outcomes and experiences

• Mission-Obsessed: You have a personal connection to our mission

• Remote-able: You excel in a remote-first, writing-based culture of freedom and responsibility

• Practices Intellectual Honesty: You seek and speak the truth directly and possess high courage and low ego

• Makes Exceptional Decisions: You use the case-appropriate level of rigor, data, and speed and champion the client

• Cultivates Wholeness: You bring your authentic self and practice positivity

• Focus: You practice deep work, say no often, and do less, better

Interview Process ✍

• Head of Clinical Ops Phone Screen 

• CEO Interview 

• Tech Deep Dive

• Career Story Interview

• Focused Team Interviews 

• Reference Calls

Benefits 🤝

• Insurance: Medical, dental, and vision insurance for you and dependents 

• Time Off: Unlimited vacation and sick days 

• Wellbeing: Steeply discounted Mindbloom for you and family 

• Culture: Annual company retreat and department offsite

• Work From Home: You get whatever you need to excel 

• Retirement: Employer-sponsored 401k plan 

• Family: Parental leave

Given Mindbloom’s funding and size, we heavily value the potential upside from equity in our compensation package. Further note that Mindbloom has minimal hierarchy and titles, but the scope of role and compensation will be reflective of your level. The estimated annual salary range for this role is $190,000 - $240,000 USD. The actual base salary may differ based on your current level of job-related skills and experience, and on market data changes. Total compensation for this role may vary depending on equity, sales incentives (for sales roles), and benefits elected.

We are focused on building a diverse and inclusive workforce. If you’re excited about this role but do not meet 100% of the qualifications listed above, we encourage you to apply.

Mindbloom is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law.