Head of Operations

Posted 10 Hours Ago
Be an Early Applicant
Hiring Remotely in NGA
Remote
Senior level
Professional Services • Consulting
The Role
Lead and optimize company operations and the programmes/projects team: set strategy, KPIs, budgets and timelines; manage resources, mitigate risks, ensure delivery quality, stakeholder communication, team development, and identify growth opportunities.
Summary Generated by Built In
Company Description

Romanspage is a dynamic consulting firm specializing in offering customized services that help businesses grow, optimize their workforce, and develop their teams' potential. At Romanspage, we are committed to delivering value-driven solutions that empower businesses and individuals to thrive. As part of our growth strategy, we are seeking for Head of Operations will be responsible for overseeing all office operations, including managing the Programmes and Projects team to ensure seamless planning, implementation, and success of all initiatives. The ideal candidate will play a pivotal role in aligning operations with strategic goals, optimizing workflows, and driving organizational excellence.

Job Description

  •  
  • Develop and implement operational strategies, policies, and processes to improve performance and productivity.
  • Monitor budgets, resource allocation, and timelines for all projects and programmes.
  • Lead and supervise the programmes and projects team to ensure successful execution and delivery of all initiatives.
  • Set clear objectives, KPIs, and milestones for programmes, ensuring they align with client expectations and organizational objectives.
  • Identify risks and implement mitigation strategies to ensure smooth program and project execution.
  • Collaborate with leadership to develop annual plans and strategic priorities for operations and projects.
  • Identify opportunities for business growth through efficient operations and new partnerships.
  • Lead, mentor, and develop teams to achieve operational excellence.
  • Conduct regular performance evaluations, training needs assessments, and team capacity-building initiatives.
  • Foster a culture of collaboration, accountability, and innovation across teams.
  • Build and maintain strong relationships with internal and external stakeholders, including clients, partners, and vendors.
  • Ensure effective communication and reporting on the progress of programs, projects, and operations to management.
  • Monitor processes and identify opportunities to optimize workflows, systems, and operational tools.
  • Implement and enforce quality control measures for all deliverables to meet high standards.
  • Manage budgets, expenditures, and resources to ensure cost-effectiveness and financial accountability.
  • Oversee administrative processes and ensure compliance with organizational policies and procedures.

Qualifications

  • Bachelor’s degree in Business Administration, Operations Management, or a related field.
  • Minimum of 5-7 years of experience in operations, project management, or program leadership roles.
  • Proven experience in working with startups, leading cross-functional teams, managing complex projects, and ensuring successful outcomes.

Additional Information

Skills and Competencies:

  • Exceptional leadership and team management skills to inspire and motivate staff.
  • Capacity to align operations with the company’s strategic vision and priorities.
  • Proficiency in planning, executing, and delivering successful programs and projects.
  • Analytical mindset with the ability to identify issues and develop effective solutions.
  • Excellent verbal and written communication skills for stakeholder engagement.
  • Strong multitasking abilities to manage competing priorities and deadlines.
  • Experience in managing budgets, cost control, and resource allocation.

Skills Required

  • Bachelor's degree in Business Administration, Operations Management, or related field
  • 5-7 years of experience in operations, project management, or program leadership roles
  • Proven experience working with startups and leading cross-functional teams
  • Demonstrated ability to manage complex projects and ensure successful outcomes
  • Experience setting objectives, KPIs, milestones, and performance evaluations
  • Budget management and resource allocation experience, including cost control
  • Strong leadership, mentoring, and team development skills
  • Excellent verbal and written communication and stakeholder management skills
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The Company
9 Employees
Year Founded: 2014

What We Do

Founded in 2014, Romanspage Global is an executive HR consultancy firm committed to providing high-quality service offerings to its partners. The company specializes in recruitment, payroll and HR outsourcing, training, and project management. Through its HR4SMEs solution, it provides affordable and impactful HR services tailored specifically for startups and SMEs, helping them optimize their workforce and develop their teams' potential.

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