About Us
TakeUp, LLC is revolutionizing revenue optimization for hospitality with a daring approach to pricing. Using AI and machine learning, TakeUp empowers independent operators to unlock maximum revenue potential through pricing courageously—day in, day out. Seamlessly integrated with top Property Management Systems, our platform replaces traditional rate-setting constraints with data-driven confidence, delivering an impressive 10-15x ROI.
The Opportunity
As our Head of Operations, you will be the architect of operational scale, working cross-functionally to optimize processes, enhance execution, and create the infrastructure needed for sustainable growth. This is a high-impact and hands-on leadership role where you'll balance strategic vision with execution. You’ll ensure the company is set up to scale efficiently, align resources effectively, and support revenue growth.
What You'll Do
- Build & Optimize: Develop and implement scalable operational processes that drive efficiency, improve productivity, and reduce friction across the organization.
- Cross-Functional Execution: Collaborate with leadership across sales, product, marketing, and finance to align operational priorities and ensure smooth execution of key business initiatives.
- Data-Driven Decision Making: Establish KPIs, dashboards, and operational reporting to drive performance, identify bottlenecks, and optimize outcomes.
- Revenue Enablement: Partner with sales and customer success teams to streamline workflows, improve customer onboarding, and enhance operational support for growth.
- Financial & Resource Management: Work closely with finance to ensure budget discipline, optimize unit economics, and drive cost-effective scaling strategies.
- Tech & Automation: Identify and implement the right technology stack to enhance operational efficiency, automate workflows, and improve decision-making.
- People & Culture: Foster a culture of accountability, agility, and continuous improvement within the operations team. Build and mentor a high-performing team as the company scales.
Who You Are
- Experience in high-growth startups, ideally Series A or beyond, with a track record of scaling operations.
- Proven ability to build operational frameworks and processes that support rapid growth and efficiency.
- Strong cross-functional leadership and ability to execute across different teams.
- Deep expertise in process optimization, analytics, and execution at a high-growth company.
- A data-driven mindset with experience in KPIs, reporting, and financial metrics.
- Ability to move fast, think strategically, and execute tactically—we’re in a dynamic phase, and adaptability is key.
- Experience in B2B SaaS, tech, or a related industry is a plus but not required.
Why Join Us?
At TakeUp, we empower our team to innovate, grow, and succeed. You’ll join a passionate group of professionals who are committed to changing the way businesses run.
Ready to take your career to the next level with a fast-growing SaaS company? Apply now and let's make an impact together!
Travel
This role is remote or hybrid, based on your location. While flexibility is key, we also value in-person connections. Whether you're remote or hybrid, travel may be needed for customer discovery, team building, and/or networking.
Compensation & Benefits
We offer a competitive salary, incentive program, pension, and a comprehensive benefits package.
EQUAL OPPORTUNITY EMPLOYER
1848 Ventures celebrates diversity and is committed to inclusion. All qualified applicants receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, or status as a protected veteran.
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What We Do
Big challenges. Passionate people. Smart solutions. This is what you’ll find at 1848 Ventures. We help business owners manage uncertainty and discover opportunity in risk. We’re not aiming for incremental improvement – we’re breaking new ground. And when we see opportunity for innovation, we have the freedom, resources, and culture to make it happen.
We’re champions of business owners everywhere. After all, it’s this startup ethos and entrepreneurial spirit that 1848 Ventures – and our parent company, Westfield – was founded on. Westfield, a leading provider of commercial insurance, established 1848 Ventures in 2018 to expand beyond conventional property and casualty insurance products and address the broader risks small business owners face every day. We meet our customers where they are, partnering together to deliver digital solutions that improve their bottom line.
We know that in order to succeed, we need the right people to make it happen. We start by building a team with a diverse set of voices, backgrounds, and experiences. We’re looking for the innovators. The pioneers. The change agents. The people who aren’t afraid to ask, “What if…?” and try it anyway. This is the place for self-starters, go-getters, and anyone who wants to see a good idea become a great reality.
At 1848 Ventures, we help people build careers. Based in Northeast Ohio near Cleveland, our team members grow their creative and commercial skill sets, applying their talents to a wide range of portfolio concepts. And who we are drives what we do – our values empower a thriving culture that allows for true innovation, learning, and growth.
