Head of Operations Analytics

Reposted 3 Days Ago
Be an Early Applicant
3 Locations
In-Office
Expert/Leader
Fintech
The Role
The Head of Operations Analytics leads the analytics team, oversees data tool implementation, collaborates with business partners, manages budgets, and represents Vanguard at industry events.
Summary Generated by Built In

Core Responsibilities

  • Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.

  • Provides leadership and approvals for the adoption and or implementation of data analytics tools. Acts as a point of escalation for time sensitive and highly complex requests. Develops an enterprise-wide view of analytics capabilities; identifies gaps and proposes solutions.

  • Leads team in consulting with business partners to help establish efficient analytics and business intelligence tools, frameworks, and capabilities. Educates business leaders about self-service tools and provides support for teams as they stand up internal functions.

  • Builds, partners, and consults with senior management to deliver analytical insights on Vanguard's strategy and client base. Ensures crew on team are partnering effectively as consultants for business functions to deliver actionable insights and solutions. Balances data management strategy, governance, and quality to ensure consistency across teams.

  • Participates in the development of the department budget, including the identification of technology investments and budget allocation to support these tools. Reviews expenses and ensures unit operates within budgetary guidelines.

  • Keeps abreast of industry, market, and company trends. Ensures that Vanguard's use of analytics tools is scalable and sustainable. Serves as a leader of Vanguard's analytics community and contributes expertise. Represents Vanguard in external industry events and proactively forms external relationships to bring in new ideas, technology, and talents.

  • Participates in special projects and performs other duties as assigned.

Qualifications

Minimum of eight years related work experience.

Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.

Preference

Expertise and work experience in financial operations, workforce planning and management, risk and control, compliance, and process and quality management

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Top Skills

Business Intelligence Tools
Data Analytics Tools
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The Company
Charlotte, NC
20,252 Employees
Year Founded: 1975

What We Do

We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests.

Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind.

Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets.

For Commenting Guidelines & Important information, visit here: http://vanguard.com/linkedin
Vanguard Marketing Corporation, Distributor.

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