Are you ready to shape the conversations that connect and inspire an organisation? Do you thrive on partnering with senior leaders, bringing strategy to life through compelling storytelling, and creating meaningful employee experiences? If you're a communications leader who can drive engagement, influence change and embrace AI-enabled ways of working, we'd love to hear from you.
About the role:
This is an exciting opportunity to lead internal communications for Ipsos across the UK & Ireland, playing a pivotal role in helping colleagues understand, connect with and contribute to the organisation's strategy and ambitions. Reporting to the Chief People Officer and working closely with the UK & Ireland CEO, you'll be at the heart of the business, influencing how key messages, priorities and cultural initiatives are communicated across the organisation.
As Head of Internal Communications, you'll develop and deliver an integrated communications strategy that drives employee engagement, supports organisational performance and reinforces company values. You'll lead executive communications, engagement campaigns, internal events and change communications, ensuring colleagues remain informed, connected and inspired.
Working closely with People teams, business leaders and communications stakeholders, you'll build a high-performing communications function, create impactful colleague experiences and use insights and data to continuously enhance communication effectiveness. This role offers significant exposure to senior leadership, the opportunity to influence organisational culture and the chance to make a lasting impact across a dynamic and complex business.
About you:
- Significant experience leading internal, corporate or employee communications programmes
- Strong strategic mindset with the ability to translate business priorities into engaging communications
- Exceptional storytelling, written and verbal communication skills
- Credibility and confidence when partnering with senior leaders and executives
- Strong relationship-building and stakeholder management capabilities
- Experience driving employee engagement and supporting organisational change initiatives
- Strong project management skills with the ability to balance multiple priorities
- Passion for developing teams and fostering collaboration
- Proficiency in the use, adoption and promotion of AI tools to enhance communication effectiveness, productivity and employee engagement
Essential skills:
- Proven expertise in developing and delivering strategic internal communications plans and campaigns
- Executive communication planning, messaging and content development
- Organisational change and transformation communications experience
- Outstanding written, verbal and presentation communication skills
- Ability to influence, challenge and advise stakeholders at all levels
- Project and programme management expertise
- Strong planning, organisational and decision-making skills
- Experience measuring communication effectiveness and applying insights to improve outcomes
- AI literacy and practical application of AI-enabled communication tools and technologies
- Experience within a large, complex or matrixed organisation
- Knowledge of employee engagement, culture, inclusion and wellbeing programmes
- Experience managing internal communication channels and digital platforms
- Understanding of communication analytics and insight-led decision making
- Experience supporting large-scale business transformation programmes
- Professional qualification in communications, public relations, marketing, journalism or a related discipline
- Experience embedding digital innovation and AI-driven approaches within communications functions
Desirable skills:
- Experience within a large, complex or matrixed organisation
- Knowledge of employee engagement, culture, inclusion and wellbeing programmes
- Experience managing internal communication channels and digital platforms
- Understanding of communication analytics and insight-led decision making
- Experience supporting large-scale business transformation programmes
- Professional qualification in communications, public relations, marketing, journalism or a related discipline
- Experience embedding digital innovation and AI-driven approaches within communications functions
Benefits:
We offer a comprehensive benefits package designed to support you as an individual. Our standard benefits include 25 days annual leave, pension contribution, income protection and life assurance. In addition, there are a range health & wellbeing, financial benefits and professional development opportunities.
We have a hybrid approach to work and ask people to be in the office or with clients for 3 days per week. We appreciate you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application.
We are committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients. We are proud to be a member of the Disability Confident scheme, certified as a Level 2 Disability Confident Employer. We provide an inclusive and accessible recruitment process. Your application will be reviewed by someone from our Talent Team who will be in touch either way to let you know the outcome.
Ready to have an impact? Apply now!
About UsIpsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work!
Skills Required
- Significant experience leading internal, corporate, or employee communications programmes
- Strategic ability to translate business priorities into engaging communications
- Exceptional storytelling and written and verbal communication skills
- Experience partnering with senior leaders and executives
- Strong relationship-building and stakeholder management capabilities
- Experience driving employee engagement and supporting organisational change initiatives
- Strong project management skills
- Experience developing and delivering strategic internal communications plans and campaigns
- Executive communication planning, messaging, and content development experience
- Organisational change and transformation communications experience
- Outstanding written, verbal, and presentation communication skills
- Ability to influence, challenge, and advise stakeholders at all levels
- Project and programme management expertise
- Strong planning, organisational, and decision-making skills
- Experience measuring communication effectiveness and applying insights to improve outcomes
- AI literacy and practical application of AI-enabled communication tools and technologies
- Experience within a large, complex, or matrixed organisation
- Knowledge of employee engagement, culture, inclusion, and wellbeing programmes
- Experience managing internal communication channels and digital platforms
- Understanding of communication analytics and insight-led decision-making
- Experience supporting large-scale business transformation programmes
- Professional qualification in communications, public relations, marketing, journalism, or a related discipline
- Experience embedding digital innovation and AI-driven approaches within communications functions
- Passion for developing teams and fostering collaboration
Ipsos Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ipsos and has not been reviewed or approved by Ipsos.
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Leave & Time Off Breadth — Time-off policies include generous vacation allowances, paid sick time, volunteer days, Summer Fridays, and an extra birthday day in some regions. Allowances in some markets increase with tenure and include options to buy or sell holiday time.
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Healthcare Strength — Health coverage spans multiple medical plans, dental and vision care, an Employee Assistance Program, and employer-funded income protection and life assurance in certain regions. Private medical coverage is offered for some levels, alongside mental health support resources.
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Parental & Family Support — Paid parental leave is available across regions, with multi-month options and equal maternity and paternity leave in the UK. Flexible working approaches and family-friendly policies are emphasized.
Ipsos Insights
What We Do
In our world of rapid change, the need for reliable information to make confident decisions has never been greater. At Ipsos we believe our clients need more than a data supplier, they need a partner who can produce accurate and relevant information and turn it into actionable truth. This is why our passionately curious experts not only provide the most precise measurement, but shape it to provide True Understanding of Society, Markets and People. To do this we use the best of science, technology and know-how and apply the principles of security, simplicity, speed and substance to everything we do. So that our clients can act faster, smarter and bolder. Ultimately, success comes down to a simple truth: YOU ACT BETTER WHEN YOU ARE SURE First listed on the Paris Stock Exchange: July 1, 1999 Total revenues in 2019: 2,003.3 million euros
