Head of Infrastructure & Cloud Operations

Flyte Solutions Ltd. is seeking an experienced and strategic Head of Infrastructure & Cloud Operations to lead enterprise infrastructure, cloud operations, platform reliability and technology transformation initiatives.

This is a senior leadership role for a technology professional who can combine strategic planning, technical expertise and operational leadership to build secure, scalable, resilient and cost-efficient infrastructure environments.

Infrastructure & Cloud Strategy

• Define and execute the organization’s IT infrastructure and cloud strategy.
• Lead infrastructure modernization and cloud transformation initiatives.
• Oversee data center, network, compute, storage, virtualization and cloud environments.
• Develop technology roadmaps aligned with business and technology objectives.
• Establish scalable, standardized and highly available infrastructure architectures.

Cloud Operations & Engineering

• Lead enterprise cloud operations across AWS, Microsoft Azure and/or Google Cloud.
• Drive cloud adoption, migration, optimization and operational maturity.
• Implement Infrastructure-as-Code (IaC) and infrastructure automation.
• Establish modern DevOps, SRE and platform engineering practices.
• Improve cloud reliability, scalability, performance and operational efficiency.

Infrastructure Reliability & Operations

• Ensure high availability, performance and reliability of critical infrastructure services.
• Establish and monitor Service Level Objectives (SLOs), SLAs and operational KPIs.
• Lead major incident management, problem management and root-cause analysis.
• Develop proactive monitoring, observability and capacity-management practices.
• Drive continuous improvement across infrastructure and IT operations.

Security, Resilience & Business Continuity

• Work closely with cybersecurity teams to strengthen infrastructure security and cyber resilience.
• Lead Disaster Recovery (DR) and Business Continuity Planning (BCP) initiatives.
• Establish backup, recovery and infrastructure resilience strategies.
• Ensure infrastructure operations comply with organizational security, risk, audit and regulatory requirements.
• Maintain appropriate access-control, vulnerability-management and security practices.

Automation & Intelligent Operations

• Identify opportunities to automate infrastructure and operational processes.
• Implement AIOps and intelligent monitoring where appropriate.
• Use automation and observability to reduce manual intervention and improve service reliability.
• Promote engineering practices that improve operational efficiency and reduce infrastructure complexity.

FinOps & Cost Optimization

• Lead cloud and infrastructure financial planning, budgeting and forecasting.
• Establish FinOps and cloud cost-optimization practices.
• Monitor infrastructure utilization and identify opportunities for cost efficiency.
• Balance performance, reliability, security and cost when making infrastructure decisions.

Vendor & Service Management

• Manage strategic infrastructure, cloud and technology service providers.
• Define and monitor vendor SLAs, KPIs and service quality.
• Support contract negotiations, technology procurement and vendor evaluation.
• Ensure third-party providers meet agreed technical, security and operational requirements.

Leadership & Team Development

• Lead and develop a high-performing infrastructure and cloud operations team.
• Establish clear responsibilities, objectives and performance measures.
• Mentor engineers and develop technical leadership capabilities.
• Promote a culture of ownership, engineering excellence, collaboration and continuous improvement.
• Support recruitment and development of infrastructure and cloud engineering talent.

Stakeholder Management

• Work closely with senior management, engineering, cybersecurity, application development and business teams.
• Translate business requirements into practical infrastructure and cloud solutions.
• Communicate infrastructure strategy, risks, investment requirements and operational performance to senior stakeholders.
• Coordinate effectively with distributed, offshore and external technology teams.

Required Qualifications

• Bachelor's or Master's degree in Computer Science, Information Technology, Engineering or a related discipline.
• Relevant professional certifications in cloud, infrastructure, IT service management or cybersecurity will be an advantage.

Required Experience

• 12+ years of experience in IT infrastructure, cloud and technology operations, including significant leadership responsibility.
• Proven experience managing enterprise-scale infrastructure and cloud environments.
• Strong experience in cloud transformation, infrastructure modernization and technology operations.
• Solid understanding of networking, servers, storage, virtualization, backup and disaster recovery.
• Practical experience with AWS, Azure and/or Google Cloud.
• Strong knowledge of DevOps, SRE, Infrastructure-as-Code and automation.
• Experience with monitoring, observability, incident management and IT service management.
• Experience implementing DR/BCP and infrastructure resilience.
• Understanding of cybersecurity, technology risk, audit and compliance requirements.
• Experience with FinOps and cloud cost optimization.
• Proven experience managing technology vendors, budgets and service providers.
• Strong people leadership and stakeholder-management experience.

Technical Competencies

The successful candidate should have strong knowledge of:

Cloud Computing
AWS | Microsoft Azure | Google Cloud

Infrastructure
Data Center | Networking | Compute | Storage | Virtualization | Backup

Cloud & Platform Engineering
DevOps | SRE | Kubernetes | Docker | Infrastructure-as-Code | CI/CD

Operations
ITSM | Monitoring | Observability | Incident Management | Capacity Management

Security & Resilience
Cyber Resilience | Disaster Recovery | Business Continuity | Backup & Recovery

Intelligent Operations
AIOps | Automation | Infrastructure Monitoring | Operational Analytics

Financial Management
FinOps | Cloud Cost Optimization | Infrastructure Budgeting

Leadership Competencies

We are looking for a leader who demonstrates:

• Strategic thinking and technology vision
• Strong technical decision-making
• Excellent communication and executive presence
• Strong stakeholder and vendor management
• People leadership and talent development
• Commercial and cost-conscious thinking
• Strong ownership and accountability
• Change and transformation leadership
• Problem-solving and incident-management capability
• Continuous-improvement mindset

About Flyte Solutions Ltd.

Flyte Solutions Ltd. is a technology engineering and software development company helping organizations build, modernize and scale their technology capabilities.

Our capabilities span software engineering, IT resource augmentation, dedicated engineering teams, cloud & DevOps, QA automation, data, AI/GenAI and application support.

Only candidates closely matching the required experience and technical profile will be shortlisted.

Please include:

• Updated Resume/CV
• Current Salary
• Expected Salary
• Notice Period
• GitHub Profile (Preferred)
• LinkedIn Profile (Preferred)

Flyte Solutions Ltd.
Morning Glory – Level 6 & 7
House 19, Road 13/C, Block-E
Banani, Dhaka 1213, Bangladesh

🌐 https://www.flytesolutions.com