Head of Human Resources

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

GameStop is seeking a bold, strategic, and people-driven leader to serve as our next Head of Human Resources. This role will shape the future of our workforce and culture—leading a modern, high-impact HR function that fuels innovation, accountability, and growth. You’ll partner directly with senior leadership team to evolve how we attract, develop, and retain top talent across a dynamic, multi-state organization. This is a hands-on leadership opportunity for someone who thrives at the intersection of strategy, operations, and culture—building programs that inspire people and move the business forward.

This position sits onsite 5 days a week in Grapevine, TX. 

Responsibilities

• Strategic Leadership. Design and implement a long-term people strategy that supports GameStop’s growth, transformation, and employee experience.
• Executive Partnership. Advise the leadership team on organizational design, workforce planning, and leadership effectiveness.
• Talent Management. Oversee all aspects of talent acquisition, development, performance management, and succession planning.
• Leadership Development. Create programs that strengthen leadership capability and empower associates to grow their careers.
• Total Rewards. Lead the design and administration of competitive, equitable compensation and benefits programs that attract and retain top talent.
• HR Operations & Technology. Modernize HR systems, analytics, and processes to enhance accuracy, agility, and the overall employee experience.
• Compliance & Risk Management. Ensure adherence to federal, state, and local employment laws while fostering a culture of ethics, transparency, and fairness.
• Employee Relations. Provide trusted counsel to leaders and associates, maintaining an environment of respect, fairness, and open communication.
• Organizational Effectiveness. Continuously evaluate and optimize structures, processes, and programs to support business performance and operational excellence.

Qualifications

• 10+ years of progressive HR leadership experience, including executive-level oversight of multi-state operations.
• Bachelor’s degree in Human Resources, Business Administration, or related field required; Master’s degree preferred.
• Proven success leading strategic HR initiatives that drive organizational and cultural transformation.
• Deep expertise in employment law, compensation and benefits design, and HR systems.
• Exceptional communication, collaboration, and executive-level presentation skills.
• Strong business and financial acumen, with a data-driven approach to decision-making.
• Experience in UKG HCM and WFM a plus.

Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.