Head of Game Operation

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

As the Head of Operations, you will lead and oversee the strategic execution of our partners' game publishing operations in Vietnam. You will direct and manage cross-functional teams, including Operations, Art, Localization, and Marketing, ensuring seamless and efficient delivery across all facets of the business.
Your mandate is to drive excellence in game operations across multiple high-impact projects, simultaneously balancing strategic oversight with hands-on leadership. This critical role requires close collaboration with external game development teams, where you will be instrumental in elevating and refining game operations to meet and exceed industry standards, ultimately driving
growth and success for our partners.Responsibilities

• Lead and grow a high-performing publishing team, covering marketing, operations, community management, customer support, and technical support.

• Oversee the entire game lifecycle—from evaluation and preparation to soft launch, full launch, and live operations—ensuring flawless execution and strong market penetration.

• Own P&L accountability, driving profitability and aligning all operational activities with financial targets.

• Define and implement product strategies focused on monetization, user engagement, and sustainable long-term growth.

• Plan and execute an integrated product roadmap, including updates, new features, and marketing initiatives.

• Analyze and forecast game performance using detailed daily metrics, making data-driven decisions to optimize outcomes.

• Benchmark against competitors, delivering market insights and recommendations to maintain a competitive edge.

• Champion the product and publishing vision across all levels of the organization, ensuring alignment with key objectives.

Pre-Requisites :Preferred Skills & Qualifications

• Proven success as a publishing leader, with at least two successful game launches.

• 8+ years of experience in the online or mobile gaming industry, with strong expertise in the Vietnamese market.

• Senior-level experience at a leading publisher is highly desirable.

• Deep knowledge of publishing RPGs, MMORPGs, or Shooter titles is a strong advantage.

• Demonstrated ability to lead and inspire large teams (30+ members) to achieve ambitious business goals.

• Fluent in Vietnamese and English.

• Position based in Ho Chi Minh City.

Razer is proud to be an Equal Opportunity Employer. We believe that diverse teams drive better ideas, better products, and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee across all the countries we operate in. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected under local laws. Where needed, we provide reasonable accommodations - including for disability or religious practices - to ensure every team member can perform and contribute at their best.

Are you game?