Head of Fund Ecosystem Operational Readiness

This role drives the delivery of transformational change by providing leadership and direction to large, complex, multi-stakeholder programs focused on overarching improvements to processes, operations, or teams. Leads and directs the activities of multiple large departments or several managers and specialists.

Are you passionate about leading transformational change within the Fund Ecosystem (Middle and Back Office) by providing leadership and direction to large, complex, multi-stakeholder programs supporting the expansion of Vanguard’s product portfolio, leveraging data, automation, and best-in-class portfolio and project management to achieve Fund Ecosystem OKRs in the most effective and efficient manner. If so, we invite you to join us on the journey to establish the newly formed Strategic Enablement organization to enable new capabilities and ways of working by driving integration that cuts across departmental boundaries.

What it Takes:

As the Head of Fund Ecosystem Operational Readiness, you will be accountable for developing a global team of managers and specialists in leading the charge to establish the infrastructure and business capabilities that support best in class program and project management, data and analytics, and workforce solutions driving automation across Middle and Back Office. Your role will involve anticipating challenges and collaborating with peers, business partners, both internal and external stakeholders, such as Investment Management Group and Banking partners, to ensure seamless execution of the long-term strategy.

Core Responsibilities:

• Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
• Manages multi-year, cross-divisional programs independently as a program lead. Drives all phases of the program lifecycle from inception through implementation while ensuring that business objectives are delivered with high quality and within targeted timeframes.
• Creates and maintains a multi-year program strategy that clearly identifies specific actions and tasks needed to achieve future state goals. Drives communication to many different audiences within Vanguard on the overall goals and outcomes of the program.
• Builds and maintains strategic relationships across sites, departments, divisions, and internal and external partners to support their program initiatives. Develops strong relationships with program leadership, sponsors, and workstream leads.
• Holds responsibility over program budget; monitoring cost variances, and forecasting and allocating program costs. Ensures all steps are taken to mitigate risk and maintains control, compliance, audit, and legal requirements.
• Participates in special projects and performs other duties as assigned.

Qualifications:

• Minimum of ten years of relevant delivery experience and ten years of experience in leading programs and projects.

• Previous people-leadership experience within the Investment Management and Financial Services Industry.
• Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.

Special Factors

Sponsorship

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.