Head of Financial Crime Operations – UK Personal Investor

Sorry, this job was removed at 04:35 p.m. (UTC) on Wednesday, Jul 16, 2025
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2 Locations
In-Office
Fintech
The Role
Oversees and enhances our financial crime prevention and detection capabilities within the retail investments space. Leverages technology, data, and automation to proactively manage financial crime risks while driving operational excellence and supporting sustainable business growth.

Core Responsibilities

Strategic Leadership:
 

  • Lead the design and execution of a future-ready financial crime operations strategy that integrates technology solutions to enhance prevention, detection and management capabilities.
  • Build and lead high-performing teams, fostering a culture of accountability, continuous improvement, and operational excellence.

Data & Technology Enablement:
 

  • Champion the use of AI and automation to improve transaction monitoring screening, and case management processes – reducing false positives and increasing investigative efficiency.
  • Lead transformation initiatives to modernise financial crime operations, including the implementation of new platforms, workflow tools, and digital onboarding solutions.

Risk Management:
 

  • Lead the day-to-day operations of the financial crime team, including transaction monitoring, customer due diligence (CDD), enhanced due diligence (EDD), PEP and Sanctions screening and suspicious activity reporting (SAR).
  • Oversee the investigation and resolution of complex financial crime cases, ensuring timely escalation and reporting.
  • Continuously assess and mitigate financial crime risks across the retail investment lifecycle, using data-driven insights and predictive analytics to inform decision-making.
  • Ensure adherence to UK and international financial crime regulations (e.g., FCA, JMLSG, FATF), while working closely with strategy and CX teams to embed proportionate, risk-based controls that enable innovation and customer growth.

Key skills / experience

  • Extensive experience working within a Financial Crime within financial services, preferable in retail investments
  • Strong understanding of applicable regulations and law, related to retail investing
  • Strong communication and interpersonal skills including experience engaging with regulators and executive committees.
  • Strong leadership skills and the ability to motivate staff, build strong teams and capability
  • Effective collaborator with ability to establish credibility quickly
  • Delivery focused with a hands-on approach
  • Strategic and proactive thinker with ability to see the big picture

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Vanguard Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanguard and has not been reviewed or approved by Vanguard.

  • Retirement Support — Retirement support appears unusually strong through a 401(k) design that includes a match plus an additional employer contribution, which can materially lift long-term total rewards. HSA seeding and an enhanced employer match further strengthen the savings-and-benefits value of the package.
  • Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle support is reinforced by a sizable annual FlexFund stipend that can be applied across many day-to-day categories such as fitness, childcare, and other personal expenses. On-site or virtual clinics and fitness options add practical health and wellness convenience.
  • Affordable Benefits — Healthcare and related benefits are positioned as comparatively affordable via heavily subsidized medical plans and broad coverage options. This affordability can offset moderate base pay for employees who place higher value on out-of-pocket cost reductions.

Vanguard Insights

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The Company
HQ: Malvern, PA
20,252 Employees
Year Founded: 1975

What We Do

We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests. Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind. Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets. For Commenting Guidelines & Important information, visit here: http://vanguard.com/linkedin Vanguard Marketing Corporation, Distributor.

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