Head of Engineering

Posted 3 Days Ago
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Pune, Mahārāshtra, IND
In-Office
Expert/Leader
Artificial Intelligence • Insurance
The Role
Leads architecture and technical strategy for a high-availability, microservices-based platform while managing the Pune engineering hub. Oversees system design, code reviews, security, releases, scalability, cloud operations, CI/CD, observability, incident response, and SRE practices. Recruits, mentors, and develops multidisciplinary Engineering, QA, DevOps/SRE, and Integration teams, partnering with global product and business stakeholders across multiple countries.
Summary Generated by Built In

About the Role

Igloo is expanding its product engine and establishing a dedicated Tech Solutions hub in Pune. We are looking for a hands-on Lead Solutions Architect & Site Lead to drive platform architecture, govern technical design, and manage our multidisciplinary engineering organization in India.

In this dual-impact role, you will balance deep technical ownership—reviewing architecture, guiding system design, and auditing code—with people leadership across Engineering, QA, DevOps/SRE, and Integration teams. You will ensure our high-throughput insurance and direct-to-consumer platform remains scalable, secure, and resilient.

Key Responsibilities:

Architecture & System Design

  • Architect, design, and govern high-availability, microservices-based platform solutions for global direct-to-consumer and partner-facing lines of business.
  • Conduct architecture, design, and code reviews; establish quality benchmarks, security controls, and robust release mechanisms.
  • Stay hands-on with system design and technical troubleshooting, guiding engineers through complex algorithmic and infrastructural challenges.

Team & Site Leadership

  • Lead overall strategy, capacity planning, and operating rhythm for the Pune technology hub.
  • Recruit, mentor, and scale multidisciplinary teams across backend, frontend, QA, DevOps/SRE, and platform integration.
  • Drive engineering culture, career pathing, succession planning, and retention initiatives across the India site.

Product Delivery & Operations

  • Partner with global product, architecture, and business teams (UAE, India, China) to align platform roadmap with technical execution.
  • Collaborate with DevOps/SRE and QA to optimize CI/CD pipelines, cloud environments, observability, and incident response SLAs.
  • Leverage AI productivity tools responsibly for code synthesis, testing, documentation, and technical analysis.

Requirements

Required Qualifications

  • Experience: 15+ years in software engineering, solution architecture, and technical management within product-native environments.
  • Technical Depth: Hands-on experience designing, building, and operating integration-heavy web platforms and distributed microservices.
  • Tech Stack: Proficiency in Go (Golang), Python (Django), Vue.js, REST APIs, cloud infrastructure (AWS/GCP/Azure), and database design.
  • People Leadership: Proven track record of hiring, growing, and leading multi-functional engineering teams (Dev, QA, DevOps).
  • Operational Mastery: Solid background in site reliability engineering (SRE), production incident management, security compliance, and continuous delivery.
  • Global Collaboration: Outstanding communication skills with experience operating across international cross-functional teams.

Preferred Experience

  • Direct background in InsurTech, FinTech, e-commerce, or high-volume transactional platforms.
  • Hands-on implementation of AI-assisted software development workflows.

Skills Required

  • 15+ years of experience in software engineering, solution architecture, and technical management within product-native environments
  • Hands-on experience designing, building, and operating integration-heavy web platforms and distributed microservices
  • Proficiency in Go (Golang), Python, Django, Vue.js, REST APIs, cloud infrastructure, and database design
  • Proven experience hiring, developing, and leading multidisciplinary Engineering, QA, and DevOps teams
  • Experience with SRE, production incident management, security compliance, and continuous delivery
  • Outstanding communication skills and experience working across international cross-functional teams
  • Direct experience in InsurTech, FinTech, e-commerce, or high-volume transactional platforms
  • Hands-on experience implementing AI-assisted software development workflows
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The Company
339 Employees
Year Founded: 2016

What We Do

Igloo is a full stack insurtech startup founded in 2016. It leverages big data, real-time risk assessment and end-to-end automated claims management to create innovative B2B2C insurance solutions for platform partners and insurers. Igloo’s insurance solutions enable companies to eliminate their exposure to operational risk, create new revenue streams and optimise and enhance existing products.

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