Head of Engineering - Customer & Digital

Posted 8 Hours Ago
Be an Early Applicant
Area, Viveiro, Lugo, Galicia, ESP
In-Office
Expert/Leader
Fintech • Financial Services
The Role
Leads technology strategy and engineering delivery for customer and digital experiences across an online trading platform. Responsibilities include managing engineering teams, defining technology roadmaps, partnering with product leaders, delivering secure and resilient cloud and AI capabilities, strengthening DevSecOps and continuous delivery, and owning portfolio performance, availability, and costs.
Summary Generated by Built In
  • Shape the digital and AI technology strategy for Australia’s leading online share-trading platform.
  • Lead exceptional engineering teams delivering secure, resilient and customer-focused experiences at scale.
  • Build the future of investing through modern cloud technology, engineering excellence and innovation.

Do work that matters

CommSec is Australia’s leading online share-trading platform, offering online and mobile trading solutions that help customers invest with confidence.

As Head of Engineering, Customer & Digital, you’ll provide strategic technology leadership across CommSec’s customer and digital portfolio. You’ll partner closely with product leaders to define the digital roadmap, deliver high-quality technology solutions at pace and create the next generation of experiences for the investors of tomorrow.


This is an opportunity to influence technology strategy, build outstanding engineering capability and lead meaningful transformation across digital, cloud and AI.


See yourself in our team

Business Banking Technology delivers the Technology Strategy across Business Banking through modern engineering, resilient platforms, data and AI-driven insights. The team partners with the business to solve real-world problems and deliver seamless, secure and personalised experiences at speed and scale.


Within CommSec Technology, you’ll act as the senior technology partner for the Customer and Digital teams. You’ll combine deep engineering expertise with commercial judgement, clear decision-making and influential communication to:


  • Define and execute the technology strategy and roadmap for customer and digital experiences.
  • Partner with product leaders to translate customer needs and business priorities into scalable technology outcomes.
  • Lead the delivery of secure, resilient and high-quality digital and AI capabilities.
  • Grow diverse, high-performing engineering teams across multiple locations.
  • Strengthen modern engineering, cloud, DevSecOps and continuous delivery practices.
  • Own the performance, availability and total cost of ownership of the portfolio’s technology assets.
  • Align architecture and delivery decisions with enterprise technology strategy and engineering guardrails.
  • Foster a culture of innovation, accountability, learning and continuous improvement.

We’re interested in hearing from people who

Bring substantial experience leading complex digital engineering portfolios and building technology capabilities that deliver meaningful customer and business outcomes. You’ll be an inclusive and credible leader who can set direction, navigate competing priorities and bring product, engineering and business stakeholders together.


  • Proven experience shaping and delivering digital, engineering and AI technology strategies.
  • Strong people leadership capability, with experience developing leaders and multidisciplinary engineering teams.
  • Demonstrated ability to influence senior stakeholders and align teams around a shared product and technology vision.
  • Deep knowledge of modern software engineering, architecture and microservices.
  • Experience leading cloud-based technology teams, ideally with exposure to AWS.
  • Strong understanding of CI/CD, DevSecOps, release management and reliable technology operations.
  • A data-informed approach to prioritisation, investment decisions and continuous improvement.
  • Experience in investment, securities or digital financial services would be highly regarded.

Working with us

At CommBank, we're committed to creating an accessible, inclusive and respectful workplace. If you require support or adjustments, please let us know. We welcome applications from people of all backgrounds and we're particularly committed to making a positive difference for Aboriginal and/or Torres Strait Islander Peoples. For support please contact 1800 989 696.

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 04/11/2026

Skills Required

  • Substantial experience leading complex digital engineering portfolios
  • Experience shaping and delivering digital, engineering, and AI technology strategies
  • Strong people leadership capability, including developing leaders and multidisciplinary engineering teams
  • Ability to influence senior stakeholders and align teams around a shared product and technology vision
  • Deep knowledge of modern software engineering, architecture, and microservices
  • Experience leading cloud-based technology teams
  • Experience with AWS
  • Understanding of CI/CD, DevSecOps, release management, and reliable technology operations
  • Data-informed approach to prioritization, investment decisions, and continuous improvement
  • Experience in investment, securities, or digital financial services

Commonwealth Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Commonwealth Bank and has not been reviewed or approved by Commonwealth Bank.

  • Leave & Time Off Breadth — The bank offers additional Life Leave, the option to purchase up to four extra weeks, pet leave, and paid volunteering leave alongside flexible-working options. Public materials indicate these leave features compare well within Australian banking.
  • Parental & Family Support — Permanent employees can access up to 18 weeks of paid parental leave, and superannuation is paid for up to 34 weeks of unpaid parental leave. These provisions extend support for new parents beyond standard settings.
  • Wellbeing & Lifestyle Benefits — Access includes CBHS Health Fund, Fitness Passport, a 24/7 wellbeing platform with telehealth, an Employee Assistance Program, and employer‑paid income protection for up to two years, alongside staff banking perks and share plans. This combination provides day‑to‑day value across health, protection, and financial perks.

Commonwealth Bank Insights

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The Company
HQ: Sydney, New South Wales
52,000 Employees
Year Founded: 1911

What We Do

Australia’s leading provider of financial services including retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and sharebroking products and services. We are a business with more than 800,000 shareholders and over 52,000 employees. We offer a full range of financial services to help all Australians build and manage their finances.

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