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Hypori Inc, a leading provider of SaaS cybersecurity solutions, is a disruptive technology company transforming secure mobility for government and commercial customers. Hypori’s secure virtual workspace enables users to access critical data and apps from any mobile device without compromising user privacy. Learn more at https://hypori.com.
The Head of Education Services will lead the strategy, development, and execution of a comprehensive education and enablement program for Hypori’s customers, partners, and internal teams. This leader will build scalable, high-impact learning solutions that drive product adoption, customer success, and partner enablement, ultimately contributing to the company’s growth and reputation as an industry leader.
The ideal candidate is a strategic thinker with deep expertise in instructional design, technology training, and leadership. They are passionate about creating exceptional learning experiences and leveraging modern tools and methods to deliver measurable outcomes.
Key Responsibilities
Strategy & Leadership:
- Define the vision, strategy, and roadmap for Hypori’s education services, aligning with overall business objectives.
- Build and lead a high-performing Education Services team, including instructional designers, trainers, and program managers.
- Establish KPIs and metrics to measure the impact of education programs on customer success, product adoption, and partner enablement.
- Stay ahead of industry trends and innovations in adult learning, technology training, and enablement.
Program Development & Delivery:
- · Design and implement scalable learning programs, including instructor-led training (ILT), virtual instructor-led training (VILT), self-paced e-learning, and blended learning solutions.
- · Develop certification and accreditation programs for customers and partners to enhance their expertise and credibility in Hypori’s solutions.
- · Collaborate with product, engineering, and marketing teams to ensure training content is up-to-date, accurate, and aligned with the latest product features and use cases.
- · Leverage data and learner feedback to continuously improve and optimize education programs.
Customer & Partner Enablement:
- · Partner with Customer Success, Sales, and Partner teams to align education initiatives with customer and partner goals.
- · Build strong relationships with key customers and partners to understand their needs and ensure education programs meet their expectations.
- · Deliver tailored enablement programs for strategic accounts and global partners to drive deeper engagement and outcomes.
Operational Excellence:
- Implement and manage Learning Management Systems (LMS) and other tools to support global education programs.
- Develop scalable processes for content creation, delivery, and maintenance to ensure program consistency and efficiency.
- Manage the Education Services budget, ensuring cost-effective delivery and alignment with company goals.
Qualifications
Required:
- 10+ years of experience in education, enablement, or training services within the technology industry.
- Proven leadership experience building and managing global teams.
- Expertise in instructional design, adult learning principles, and modern training delivery methods.
- Strong understanding of technology solutions, particularly in virtual device environments, secure remote access, or mobility solutions.
- Exceptional project management and organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
Preferred:
- Experience building certification programs and managing accreditation processes.
- Proficiency in learning technologies, including LMS platforms and content creation tools.
- Background in customer success or partner enablement.
- Advanced degree in Education, Instructional Design, or a related field.
Why Join Us?
At Hypori, we’re redefining secure remote access and virtual device technology to empower organizations with unparalleled security and mobility. Our mission is to protect and enable the workforce by delivering innovative, cutting-edge solutions that keep data secure while enhancing user productivity. As the Head of Education Services, you’ll play a pivotal role in driving customer and partner success by equipping them with the knowledge and skills to maximize the value of Hypori’s solutions.
Join us and be part of a passionate, mission-driven team that values innovation, collaboration, and making a difference for our customers in industries ranging from government to enterprise. At Hypori, your expertise will directly contribute to transforming how organizations secure their most critical assets in today’s mobile-first world.
About Us
Hypori Inc. provides a generous benefits package that includes medical, dental, and vision insurance, parental leave, and life and disability packages. We also invest in our employees' futures by providing a 401(k) plan with employer-matching contributions that vest starting from your first day of employment. We are dedicated to investing in the tools and skills required to be strong, collaborative colleagues and people managers to help build and retain a strong workforce.
Hypori is an Equal Employment and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by law.
At Hypori, we are committed to creating and promoting an inclusive workplace that embraces differences and perspectives – making us a stronger, more successful company. In doing so, we are committed to providing reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application or hiring process should contact [email protected] for assistance.
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What the Team is Saying
What We Do
Hypori is a mobile access platform enabling secure virtual access to enterprise apps and data from any mobile device with total personal privacy. Use whatever phone you want - it’s all about one device, zero worries. Hypori is a service-disabled veteran-owned small business headquartered in Reston, VA, with a technology hub in Austin, TX.
Why Work With Us
Hypori has a people-first, tech-focused culture. Our employees are empowered to innovate and collaborate to advance the mission and their career. We are a team of curious technologists and passionate professionals developing solutions unlike anything else on the market. We take pride in our work and what it means to support our customers.
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Hypori Inc. Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
