Head of Digital Product Management

Janney is an award-winning full-service financial services firm committed to understanding our clients' needs and providing advice beyond investments.  We are equally committed to building a diverse workforce and inclusive culture where employees can use their talents to thrive and grow professionally with the firm.

The Head of Digital Product Management defines Janney's total digital experience vision across advisor, client, and enterprise journeys, bringing strong product judgment and taste. This leader owns and continuously drives Janney's enterprise digital roadmap; aligns leaders around priorities, publishes transparent delivery commitments, manages dependencies, and holds teams accountable for execution. The Head of Digital Product Management reports to COO and partners with technology, operations, business, risk, and support leaders to deliver excellent client experience and enable critical business outcomes This leader builds product management as a scalable capability with modern discovery, delivery, governance, and performance disciplines. This leader tracks competitors, fintech, AI-enabled service models, and digital disruptors to keep Janney appropriately ahead.

This role is ideal for a builder who wants to shape the future digital experience of a respected wealth management firm, modernize critical advisor and client journeys, and apply emerging technologies—including AI—to drive meaningful business impact at scale.

What you are good at:

• Leadership: building and developing high-performing teams
• Product vision and taste: defining intuitive experiences that fit Janney's strategy.
• Roadmap clarity and pragmatism: aligning priorities, managing tradeoffs, and holding teams accountable.
• Builder mindset: using design thinking and process optimization to ship business-improving products.
• Player-coach mentality: comfortable moving between strategy and hands-on execution, diving into discovery, prioritization, process redesign, and delivery when needed.
• Influence, empathy, and external orientation: aligning teams, understanding users, and translating market/AI trends into practical direction.

Responsibilities:

Product vision, roadmap, and strategy

• Defines the digital experience vision and translates it into outcomes, investments, and sequencing.
• Owns the enterprise roadmap, including prioritization, publication, dependencies, transparency, and accountability.
• Uses market, competitive, customer, and business insight to identify strategic opportunities.
• Partners with technology and operations to align product direction, platform capability, and operational processes.

Operating model and leadership

• Establishes product standards, governance, operating rhythms, and decision rights.
• Builds and leads product managers with clear expectations, career paths, and accountability.
• Promotes cross-functional teams aligned to customer journeys, business domains, and operational capabilities.
• Drives transparency and continuous improvement across product, engineering, operations, and business stakeholders.
• Builds deep partnerships with advisors, operations, and business leaders to understand workflows, identify opportunities, and drive adoption of digital capabilities.

 Delivery and experience optimization

• Improves prioritization, release quality, delivery predictability, adoption, and business impact.
• Balances innovation, AI capabilities, modernization, risk, stability, and technical debt. Collaborates with rest of executive leadership team to form common set of delivery priorities
• Actively improves cost, quality, and service outcomes for core client journeys and business workflows.
• Uses feedback, usability testing, analytics, and experimentation to optimize engagement and adoption.

Metrics and cadence

• Defines KPIs for roadmap delivery, adoption, engagement, efficiency, and business performance.
• Establishes executive reporting for roadmap progress, product health, investment tradeoffs, and outcomes.
• Uses data to guide prioritization, process improvement, and accountability.

 What you have:

• Bachelor's degree in business, technology, or related field; advanced degree preferred.
• 10+ years in digital product management, product strategy, or technology delivery
• Proven track record building net new products and high performing teams
• Deep hands-on product management experience building and scaling digital products in high-growth, technology-enabled businesses, with a demonstrated ability to translate customer needs into successful products and business outcomes.
• Financial services, wealth management, fintech, or regulated-industry experience preferred.
• Strong grasp of UX, software delivery, digital platforms, agile methods, analytics, and process optimization.
• Strong executive communication, stakeholder management, and cross-functional leadership skills.
• Strong judgment, product taste, and execution discipline.
• Are market-aware, curious, and attentive to competitors and disruptors.
• Possess a deep empathy for advisors, clients, operations, and the business.
• Are an outcome-oriented builder with accountability, resilience, and comfort in ambiguity.
• Able to balance innovation, speed, governance, risk, and execution.
• Are a fast learner and excellent problem solver able to keep up with and pragmatically apply latest advancements in AI technologies.

 Why work for us?

Benefits: Janney believes that its employees are the key to what makes a great company. Although work makes up a large portion of an employee’s life, we believe that a balance between work and non-work activities is essential to maintain quality performance and a positive work atmosphere. We offer a competitive package including Paid Parental Leave, generous Paid Time Off, eligibility for a $2,000 referral bonus and Professional Development Assistance Plan designed to help you make the most of your life at work and at home—today and in the future. Explore further.

Janney is an award-winning full-service financial services firm committed to understanding our clients' needs and providing advice beyond investments. We are equally committed to building a diverse workforce and inclusive culture where employees can use their talents to thrive and grow professionally with the firm. People are our strongest asset. We recognize that when our team members thrive, our firm is more successful.

Janney is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.