Head of Design, Scribe

Posted 5 Days Ago
Hiring Remotely in US
Remote
170K-225K Annually
Senior level
Artificial Intelligence • Healthtech
The Role
The Head of Design leads product experience for a clinical documentation assistant, overseeing design strategy, UX architecture, and team mentorship while collaborating across departments to enhance usability.
Summary Generated by Built In

About Us
👏 Team from OpenAI, DeepMind, NASA, GoogleX, Tesla, and 2 physicians: 6 exits, 2 IPOs.
🔥 Our model outperforms Claude, Gemini, and GPT-4.5 on clinical benchmarks.
📈 400+ healthcare orgs signed in 16 months.
⚡️ $25M raised from YC, Amity Ventures, Sequoia scouts, and more.
🌎 $1T+ market opportunity. We’re going after all of it.

About the Role
We are seeking a Head of Design to oversee the end-to-end product experience for Sully.ai’s Scribe Agent, our clinical documentation assistant that transforms physician-patient conversations into structured medical notes in real-time. This leader will translate complex AI-driven workflows into intuitive, physician-loved interfaces—bridging usability, accuracy, and emotion into a seamless, unified experience. You’ll collaborate with product, engineering, and clinical teams to ensure Scribe sets the bar for trust, speed, and clarity in healthcare design.

Key Responsibilities

  • Own design strategy, UX architecture, and visual identity for Scribe across web, iOS, and Chrome extension.

  • Lead the full design lifecycle for note generation, editing, and EHR integration workflows.

  • Build and mentor a small, world-class design team (product, UX research, brand).

  • Translate physician feedback into elegant design systems that improve note accuracy and reduce editing time.

  • Define scalable design systems and component libraries for consistent cross-platform experiences.

  • Drive continuous user research and testing with physicians to validate and refine the experience.

  • Roll out note template customization with user feedback loop.

Hard Requirements

  • 7+ years in product or UX design, with at least 3 years in leadership.

  • Proven experience designing complex AI or data-heavy workflows.

  • Deep understanding of usability, accessibility, and information hierarchy.

  • Strong collaboration skills with engineering and product counterparts.

  • Portfolio demonstrating high-quality UX for technical or clinical applications.

Nice-to-Have

  • Experience designing for healthcare tools or EHR-integrated systems (Epic, Athena).

  • Familiarity with HIPAA, clinical documentation standards, and regulatory UX constraints.

  • Background in conversational interfaces, voice UX, or AI copilots.

First-Month Focus

  • Audit current Scribe UX across web, iOS, and Chrome extension.

  • Identify high-friction physician workflows and prioritize redesign opportunities.

  • Define Scribe’s visual system and component guidelines for engineering handoff.

Success OKRs (90 Days)

  • Launch redesigned note editing experience reducing physician edit time to <2 minutes.

  • Achieve ≥95% satisfaction in physician usability surveys from pilot users.

  • Establish unified design system implemented across all Scribe interfaces.

Culture Fit

  • Persistent, driven problem solver

  • Willing to push back on leadership to defend quality/timelines

  • Thrives in high-ambiguity, fast-paced startup environments

Why Join Sully.ai?
🔥 Shape the Future of Healthcare: Build category-defining partnerships that enable doctors to focus on saving lives.
📈 Early-Stage Impact: Join early and play a critical role in shaping our partnership roadmap and overall company growth.
🌎 Remote-First Culture: Work with a talented, mission-driven team in a flexible, remote environment.
💰 Competitive Compensation: Enjoy a competitive salary, equity, and the opportunity to make a real difference.
🏆 Solve Scalability Challenges: Tackle complex challenges in a rapidly growing company, driving impactful change in healthcare.

Sully.ai is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Sully.ai prohibits any form of workplace harassment. 

Top Skills

Chrome Extension
iOS
Web
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The Company
HQ: Mountain View, California
60 Employees
Year Founded: 2023

What We Do

Superhuman medical staff that’s 10x better, 20x cheaper, and 100x faster.

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