Head of Data

Reposted 24 Days Ago
Be an Early Applicant
London, Greater London, England, GBR
In-Office
Senior level
Healthtech • Telehealth
The Role
Lead and deliver customer-facing analytics products; modernise and architect a scalable cloud data platform; define and socialise data strategy; build and lead a high-performing data team; align technical data capability with product and commercial needs to create trustworthy, usable insights for care providers.
Summary Generated by Built In

🐦 About Birdie

At Birdie, we’re reimagining care for older adults. We’re building the technology that powers the future of home healthcare, empowering care teams with tools to deliver better, more dignified care, and enabling older people to thrive in their own homes for longer. Our all-in-one solution powers millions of care visits every month, equipping care providers with the tools they need to deliver exceptional, efficient care.

We’re not here to tinker at the edges. We’re here to radically transform a broken system.

That’s why we’ve built an all-in-one platform that supported over 60 million care visits and enabled care for 116,000 individuals in 2025, and we continue to grow our impact. We’re scaling fast, but staying true to our purpose. That’s why we’re proud to be a B Corp, using business as a force for good.

Founded in 2017, Birdie is backed by world-class investors like Index Ventures, Sofina and Omers. In 2023, we ranked #6 in the Deloitte Fast 50, making us one of the fastest-growing tech companies in the UK. You can check out more about our impact and recognition here.

But speed isn’t the point. Impact is.

⚡️ Your mission

As Head of Data at Birdie, your mission is to turn data into one of Birdie's most powerful competitive advantages, building the platform that powers AI-native product experiences, and creating analytics and intelligence capabilities that give care providers the insights they need to deliver better outcomes for older adults

With over 1,500 providers and 60 million care visits on the platform, we hold a dataset that is truly unparalleled in the home care sector. The opportunity ahead of us is immense: from predictive care quality intelligence and benchmarking against sector peers, to early warning systems for care deterioration and workforce optimisation insights. We're only scratching the surface of what's possible - and this role sits right at the heart of it.

🦸‍♀️ How you will contribute

  • Own and drive our customer-facing analytics product, working closely with the product team to design and ship data features that create real value for care providers.

  • Own Birdie's ML data infrastructure, the feature stores, pipelines, and data contracts that make it possible to train, evaluate, and serve AI-powered features reliably in production.

  • Lead the modernisation of our data platform, making architectural decisions that ensure it is not just reliable and scalable, but ready to support AI-native products including the data pipelines and infrastructure that power machine learning features across the Birdie platform.

  • Act as the strategic link between data capability, AI/ML ambition, and product thinking, ensuring what we build is technically sound, AI-ready, and genuinely useful to the care teams relying on it every day.

  • Define and communicate a data strategy that connects platform investment to product outcomes and earns buy-in from senior stakeholders across the business.

  • Build and lead a high-performing data team, establishing clear ways of working that protect focus and reduce reactive, ad-hoc demand.

🤩 You'll thrive here if...

  • You have designed or materially rebuilt a cloud data platform and can make architectural tradeoffs without needing a technical translator.

  • You are deeply comfortable with a modern cloud data stack, have hands-on experience with tools like Snowflake, DBT, and Looker, and can make confident decisions about when to evolve, replace, or retire them.

  • You have shipped analytics or data features to external users and understand what it takes to make data trustworthy and useful for non-technical customers.

  • You have experience building and owning the data infrastructure that powers machine learning in production including feature stores, training pipelines, model serving data contracts, and you understand the difference between a platform that can support AI and one that merely tolerates it.

  • You are excited about the intersection of LLMs, structured care data and product, and can think clearly about how AI capabilities get built responsibly on top of sensitive, real-world data.

  • You are equally comfortable presenting a data strategy to leadership and getting into the detail of a data model with your team, and you move quickly between both without losing momentum.

  • You have directly managed senior ICs and/or team leads, including navigating both underperformance and over-performance, and can point to a team you've made meaningfully more effective.

  • You build alignment through credibility and communication rather than authority, and you enjoy working across product, engineering and commercial teams.

  • You are motivated by mission-driven work and want the data you build to ultimately improve the lives of older adults and the care teams who support them.

🧠 Imposter syndrome is real — and we don't expect you to tick every box. If you're excited about our mission and think you could make a difference here, we want to hear from you.

🌈 What you’ll get from us

We believe people do their best work when they’re supported, trusted and inspired. Here’s how we build a world-class employee experience:

💸 Compensation

  • Competitive base salary, reviewed against benchmarks annually

  • Generous stock options - because we’re building this together

  • Bi-annual performance cycles with individual compensation reviews

🧠 Learning & Growth

  • Annual personal learning budget and access to training, coaching and mentorship

  • Time and space for growth - you set your development goals, we back them

🏡 Flexible Working

  • Hybrid working - ideally 2–3 days per week in our incredible London HQ but we're flexible for the right person

  • Budget to set up your home workspace

  • Regular in-person meetups, socials and offsites

🏖 Time Off

  • 33 days holiday (25 days + public holidays)

  • Extra day off on your birthday (use it whenever you like!)

  • Company shutdown between Christmas and New Year

  • 2 volunteering days each year to give back to causes that matter

👶 Family-first Policies

  • Industry leading paid primary and secondary caregiver leave

  • 5 paid days for fertility treatments for those who need it

  • Private health insurance with AXA

  • Wellbeing perks via Happl (gym discounts, mental health support, and more)

🚲 Other Perks

  • Cycle to work scheme

  • 4% employer pension contribution when you contribute 5% (UK)

  • A deeply human, radically transparent culture

Why Birdie?

Because you want to do meaningful work that improves lives - and grow at speed while doing it. We’re building more than a product - we’re building a movement. A movement to show that tech, when built with empathy and integrity, can change lives.

We’re a team of entrepreneurs, dreamers, and doers. Join us to shape the future of care, work alongside ambitious, kind people, and help reimagine how society cares for its older adults. We dream big, act fast, and work collaboratively with one goal in mind: to create a world where we all age with confidence.

⚖️ Equal Opportunities Statement

We’re committed to building a diverse team and inclusive culture. That means creating a hiring process that gives everyone a fair chance regardless of background, identity or lived experience.

Need adjustments or support during the application process? Let us know. We’re here to help.

Ready to build the future of care?

Apply now. Be part of something that matters.

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The Company
HQ: London
197 Employees
Year Founded: 2017

What We Do

We are hiring: www.birdie.care/join-us Birdie equips domiciliary care providers with the essential digital tools they need to manage, grow and succeed in delivering outstanding care now and in the future. Operating across the UK and Europe, the B-Corp certified business was named as one of two top Home Health Tech providers in the 150 Most Innovative Digital Health startups of 2021, and works closely alongside health and research bodies to further proactive and preventative care at home.

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