Job Description:
Key skills:
Domain Expertise – candidate should be strong in Insights and Analytics domain & should have hands on experience.
Strong communication Skills – A candidate should have handled clients directly
Operations Management – Should have handled a span of 50–100-member team & DR of 4-5 members.
Client Management and front ending experience
Roles & Responsibilities:
The purpose of this role is to set the strategic direction for the team, taking ownership of the overall Business Intelligence discipline in the market and liaising with other channels to ensure an integrated response to people-based marketing objectives.
Oversees, monitors, and evaluates operational performance by directing the preparation of operating budgets and supporting financial management of client engagements
Designs, develops, and implements short term and long-term business strategy. Provide corporate level direction for new products, solutions, services, processes, policies, standards, or operational plans based on business strategy. Translates business strategy to an operating plan for respective function/sub-functions.
Ensures profitable growth for the organization by preparing and implementing operating plans in line with the overall business plans
Directs all aspects of the day-to-day operations to ensure efficiency and performance in accordance with the corporate objectives, strategies, and plans.
Ensures existing service offerings are continuously upgraded with innovative solutions that are market oriented and enable the function to continuously climb the value chain
Leads and engages the team with operational responsibilities to ensure that the organization achieves its business objectives.
Location:
ChennaiBrand:
ParagonTime Type:
Full timeContract Type:
PermanentTop Skills
What We Do
Merkle is a leading technology-enabled, data-driven customer experience management (CXM) company. For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios. We work with world-class brands like Dell, T-Mobile, Samsung, GEICO, Regions, Kimberly-Clark, AARP, Lilly, Sanofi, NBC Universal, DIRECTV, American Cancer Society, Habitat for Humanity, and many others to build and execute customer-centric business strategies. With more than 9,600 smart, dedicated people in more than 50 offices around the world, we are still growing at a rate that outpaces the market, with 2019 net revenue of $1.1 billion.







