Head of Creative Design, Brand & Web

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office
Expert/Leader
Fintech • Software • Financial Services
The Role
Leads brand and web creative design across multiple international brands, overseeing visual identity, websites, eCommerce, campaigns, AI-enabled workflows, and connected product experiences. Manages and coaches designers, sets creative direction, partners with Marketing, Digital, Product, and senior stakeholders, and remains hands-on in design delivery. Uses customer insights, analytics, testing, reusable design systems, and generative AI to improve creative quality, efficiency, and customer growth.
Summary Generated by Built In
Your roleProduct - Product Design - M4 - DEUWhat you'll be doing

Corpay is currently looking to hire a Head of Creative Design, Brand & Web within our International Vehicle Payments division. This position falls under our International Vehicle Payments line of business and is located in London or Berlin.

Our International Vehicle Payments Design team shapes how customers experience our multi-brand corporate and vehicle payments portfolio, including Corpay, Allstar, Plugsurfing, Travelcard and other brands across the UK, Europe and ANZ. From the earliest touchpoints to the products they use every day, the team helps businesses understand and choose the payment and vehicle services they rely on, and feel in control, confident and supported along the way.

We're looking for a hands-on Head of Creative Design to lead a team of Brand and Web Designers, set the creative direction for brand identity, websites and eCommerce, and campaigns, and build an AI-enabled creative studio that delivers exceptional work. You'll make brand, web, campaigns and product feel like one connected experience. This is a hands-on role - alongside setting strategy and leading the team, you'll drive the work yourself and design alongside your team.

You will report directly to Design Director, lead a team of designers and regularly collaborate with Marketing, Digital, Product and senior business stakeholders.


How We Work

As a Head of Creative Design, Corpay will set you up for success by providing:

  • An assigned workspace in our London or Berlin office
  • Company-issued equipment
  • Access to online learning and development resources
  • The opportunity to shape an AI-enabled creative studio and new ways of working across a global, multi-brand organization

Role Responsibilities

  • Brand design strategy and design direction: leading and evolving the visual identity strategy across brands, markets and customer touchpoints, and translating agreed positioning into scalable visual systems that support acquisition, retention and product experiences.
  • Websites and eCommerce: setting the UX and creative direction for websites and acquisition journeys, and leading design from customer journeys and concepts through design QA, handover and post-launch optimization. Using customer insight, analytics and testing to inform decisions, and setting up agentic design and development workflows with Marketing Managers.
  • Campaign creative: directing creative for integrated campaigns, product launches and brand activity, including at least two above-the-line campaigns a year, in-house or with agencies. Marketing owns messaging, media and spend.
  • An AI-enabled creative studio: designing zero-to-one agents and pioneering new AI design workflows. We already move between code and Figma, defining new ways of working as we go, and you’ll drive these workflows to help designers build whatever they can imagine. You’ll also make teams more self-serve, with reusable assets, templates, approved collateral and designer review that let them produce high-quality, on-brand work efficiently and independently.
  • People and priorities: managing, mentoring and coaching the team, supporting their growth and raising creative standards. Prioritizing capacity and shaping briefs so the team focuses on the highest-impact work.
  • Stakeholder relationships and visibility: partnering with Marketing on campaign strategy, with Digital on implementation and optimization, and with Product on brand expression throughout customer journeys. Representing Brand and Web Design in senior discussions, articulating a clear creative vision, raise the quality bar and managing priorities.
  • Connected brand experience: collaborating with Product and Service Designers on brand expression within products, and contributing brand expression to the shared multi-brand design system.

 

Qualifications & Skills

  • Demonstrating 10+ years of professional design experience, including at least 2 years of leading and coaching design teams
  • Showing a strong portfolio of work where design has shaped brand strategy, digital experience and go-to-market activity
  • Bringing proven experience across brand identity, web design, eCommerce and integrated campaign creative
  • Demonstrating exceptional design judgement and the ability to create coherent work across multiple brands, markets and channels
  • Understanding how brand and digital experience influence customer growth, trust and adoption
  • Bringing a hands-on approach to design delivery alongside team leadership and strategic direction
  • Demonstrating experience in building AI-powered creative workflows that improve efficiency while maintaining high creative standards
  • Using Figma, Adobe Creative Suite, Claude and other generative AI tools confidently
  • Communicating a compelling creative vision, providing precise feedback and influencing senior stakeholders effectively
  • Holding experience directing designers, agencies and integrated campaigns; above-the-line campaign experience is welcome but not essential
  • Bringing experience with analytics, conversion insight, enterprise CMS platforms, motion or video direction as an advantage
  • Having experience within B2B, payments, fleet or mobility sectors is welcome; and we're open to outstanding brand and digital work from any sector, especially consumer or FinTech. Considering strong Design Leads who are ready to step into a Head of Creative Design position

Application

Please submit your CV, cover letter and portfolio.

Benefits & Perks:
London location

  • 25 days’ annual leave plus 8 bank holidays  
  • Option to buy or sell up to 5 days of annual leave annually through the benefits enrolment window  
  • Pension scheme with a minimum 3% employee contribution and up to 5% employer contribution from Corpay  
  • Private Medical Insurance through Vitality with no excess payable by employees; Corpay covers the standard £250 excess charge  
  • Life Insurance
  • Access to the Gratitudes benefits platform, offering flexible discounts, supermarket savings of 4–5%, and a range of exclusive employee offers  
  • Free access to LinkedIn Learning, with thousands of courses to support ongoing professional and personal development 

Berlin location:

  • Up to 180 EUR net well-being allowance per year paid in March 
  • Monthly allowance through Givve Card 
  • 2 Volunteering days per year  
  • Annual leave: 28 days  + 2 days

#LI-Corpay 

#LI-AM1 


About Corpay

About Corpay

 

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.

As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.

Notice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.

Learn more about Corpay: https://www.corpay.com

 

Transparency & Compliance

 

Equal Opportunity Employer

Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.


Use of Artificial Intelligence in Hiring

Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.


Candidate Privacy Notice

For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.


Pay Philosophy

Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.

Skills Required

  • 10+ years of professional design experience
  • At least 2 years leading and coaching design teams
  • Strong portfolio demonstrating design impact on brand strategy, digital experience, and go-to-market activity
  • Experience across brand identity, web design, eCommerce, and integrated campaign creative
  • Exceptional design judgment across multiple brands, markets, and channels
  • Understanding of how brand and digital experience influence customer growth, trust, and adoption
  • Hands-on design delivery alongside team leadership and strategic direction
  • Experience building AI-powered creative workflows
  • Confident use of Figma, Adobe Creative Suite, Claude, and generative AI tools
  • Ability to communicate creative vision, provide precise feedback, and influence senior stakeholders
  • Experience directing designers, agencies, and integrated campaigns
  • Above-the-line campaign experience
  • Experience with analytics, conversion insight, enterprise CMS platforms, motion, or video direction
  • Experience in B2B, payments, fleet, mobility, consumer, or FinTech sectors
  • Design Lead experience suitable for progression into a Head of Creative Design role

Corpay Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Corpay and has not been reviewed or approved by Corpay.

  • Healthcare Strength — Medical, dental, and vision coverage is offered through multiple plan options alongside employer‑paid life, AD&D, and short/long‑term disability, with HSA/FSA and EAP access expanding support. Core coverage is presented as comprehensive with the employer covering a large share of costs.
  • Leave & Time Off Breadth — PTO, paid sick days, paid holidays, bereavement leave, military leave, and options for extended leave are provided, and some teams encourage using generous time off. Parental leave and adoption assistance add family‑focused flexibility.
  • Strong & Reliable Incentives — Sales and senior individual‑contributor roles show strong total‑earnings potential via commission/OTE. Excellent pay is attainable in certain quota‑carrying positions.

Corpay Insights

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The Company
HQ: Atlanta, Georgia
6,981 Employees

What We Do

Corpay (NYSE: CPAY) is a global leader in business payments and expense management, providing a range of solutions that streamline accounts payable, manage expenses, and handle international transactions in ways that no other provider can rival. From vehicle payments and lodging to corporate cards, AP automation, and international payments, Corpay simplifies every aspect of business spending. With cutting-edge technology, global expertise, and reliable support, Corpay is your trusted partner for saving time, reducing costs, and protecting against fraud.

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