Head of PR & External Communications

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New York, NY, USA
In-Office
210K-225K Annually
Healthtech • Mobile • Analytics
The Role
WeightWatchers is a global digital health company. 

WeightWatchers is a global digital health company and the world’s #1 doctor-recommended, clinically studied behavioral weight health program. For sixty years, we have led the industry by blending science and community to help millions of people build sustainable healthy habits.

As the science of weight health rapidly evolves, so does WeightWatchers. We are redefining the category by developing new clinical pathways for GLP-1 medication access, creating specialized behavioral programs for members on weight-loss medications, and integrating medical care with our proven habit-change framework. By combining these clinical breakthroughs with our digital-first community, we are uniquely positioned to lead the future of weight health care.

About the Role

The Director / Head of PR & External Communications will lead the company’s public relations and external communications function, shaping how the business is understood by media, investors, partners, and external stakeholders.

This role owns the company’s external corporate narrative and messaging and serves as a key communications partner to senior leadership. The position will oversee media strategy, corporate storytelling, and reputation management while ensuring clarity and consistency across all external communications.

This leader will manage agency partners and oversee the internal PR team, including a PR / External Communications Lead who reports into this role.

You will partner closely with executive leadership, Legal, Investor Relations, HR, and People teams to ensure the company communicates its strategy, performance, and vision with confidence and impact.

Key Responsibilities

External Communications Leadership

  • Lead the company’s PR and external communications function
  • Own external corporate communications strategy and messaging
  • Shape the company’s narrative across media, press, and public channels
  • Identify proactive media opportunities that elevate the brand and leadership

Media Relations & PR

  • Build and manage relationships with corporate, business, and trade media
  • Develop and execute media strategies around key announcements, partnerships, launches, and milestones
  • Manage and oversee PR agency partners
  • Lead media outreach, press opportunities, and coverage strategy

Executive Communications

  • Partner closely with Tara and senior leadership on messaging and communications strategy
  • Support talking points, media preparation, thought leadership, and interviews
  • Ensure leadership communications align with company narrative and strategic priorities

Corporate Messaging

  • Develop and maintain consistent external messaging across communications, media, and announcements
  • Translate company strategy and business developments into clear external narratives
  • Ensure alignment across communications efforts

Issues Management & Reputation

  • Lead issues management, crisis communications, and reputation protection
  • Provide strategic communications counsel during high-visibility moments

Team Leadership

  • Lead and manage the internal PR team
  • Oversee and mentor the PR / External Communications Lead role
  • Coordinate communications efforts across internal stakeholders and partners
Qualifications
  • 10–15+ years of experience in public relations, corporate communications, or media relations
  • Experience leading external communications in a high-growth, consumer, healthcare, or public company environment
  • Deep expertise in media relations and corporate messaging
  • Strong executive communications experience
  • Exceptional writing, editing, and storytelling abilities
  • Proven ability to translate complex business strategies into clear, compelling narratives
  • Strong strategic thinking and sound judgment
  • Experience managing agencies and cross-functional stakeholders
  • Calm, confident presence in fast-moving or high-visibility situations

Base salary may vary depending on, but not limited to: skills, experience, and location.  This role is also eligible for a comprehensive benefits package and annual bonus program.

US Pay Range
$210,000$225,000 USD

At WeightWatchers, our mission is to build a worldwide community connected by healthy habits. If that resonates with you, then we would love to talk. WeightWatchers values developing community within our employee population as well.  We have a hybrid work environment to allow our employees to find the right work-life balance. 

It is our priority to cultivate a diverse and inclusive workplace. We are committed as individuals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities. We are proud to be an equal opportunity employer and we do not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability.

By agreeing to participate in our process, you agree that any information we collect is subject to our Privacy Policy.


Maryland
Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a polygraph examination or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.
 
Massachusetts 
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
 
WeightWatchers complies with all applicable Rhode Island Workers' Compensation laws (Chapters 29-38 of the R.I. General Laws).  Eligible employees are covered by worker's compensation insurance for work-related injuries or illness.
 
RECRUITMENT SECURITY & FRAUD PREVENTION

At WeightWatchers, we prioritize the security of our candidates. To ensure you are communicating with a legitimate representative of our team, please keep the following security standards in mind:

  • Verified Email Domain: All official correspondence from our recruiting team will originate from an @ww.com email address. 
  • Live Engagement: Our hiring process requires live interaction. We do not conduct interviews or extend employment offers solely through text message, chat apps, or automated email-only exchanges.
  • Financial Integrity: WeightWatchers will never ask for any form of payment from a candidate. We will never send you a check with instructions to purchase equipment or "start-up kits" on our behalf.
  • Secure Data Collection: Sensitive personal information (such as banking or identity tax info) is only requested through our official, secure onboarding portal after a formal offer has been extended, never during the interview phase.

Stay Vigilant: If you are contacted by someone claiming to represent WeightWatchers and the process deviates from these standards, please do not share any personal information. You can verify any open position by visiting our official careers page at https://job-boards.greenhouse.io/ww 



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The Company
HQ: New York, NY
1,100 Employees
Year Founded: 1963

What We Do

WeightWatchers is a human-centric technology company powered by the world's leading commercial weight management program. For nearly six decades we have inspired millions of people to adopt healthy habits for real life. Through our comprehensive tools, expert Coaches, and community, members follow our proven, sustainable, science-based program focused on weight loss. To learn more about the WeightWatchers approach to healthy living, please visit ww.com. For more information about our global business, visit our corporate website at corporate.ww.com.

Why Work With Us

WW wants people who aren't just looking for a job, but a purpose. We are looking for fearless, results-driven, energetic change makers who see opportunity in every challenge and who truly care about the wellbeing of others.

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