Head of Control, Support & Quality

Head of Control Support and Quality

Location: Prenton

Salary up to £100,000 per year, with a strong benefits package including an 30% Annual Bonus (performance related), Private Healthcare (Family) - plus a month Car Allowance. 

Full Time / Permanent  

Help us create a better future, quicker 

As Head of Control Support and Quality, you'll be at the heart of the SPM network, orchestrating the systems that ensure electricity flows seamlessly from generation to homes and businesses.

This pivotal leadership position safeguards the reliability, efficiency, and integrity of our energy delivery, driving performance across control support and quality functions. If you're passionate about operational excellence and system stability, this is your moment to energise the future. 

What you will be doing 

Step into a high-impact leadership role where you'll help shape the future of energy stability. As Head of Control Support and Quality, you'll:

• Lead emergency planning and business continuity for the Control Room, ensuring SPM is ready to respond during high-risk network events and national power outages.
• Develop and drive restoration strategies to reconnect over 2 million customers after a total GB shutdown.
• Collaborate with government bodies, regulators, and industry leaders to represent SPM in national forums
• Oversee quality assurance across the OCC team, ensuring accurate data and system integrity.
• Guide Control, Support, and Quality teams in planning, performance
• Manage real-time system interfaces to maintain compliance and operational readiness.
• Coach and develop a skilled engineering team, fostering a culture of excellence and innovation.
• Champion change to boost customer service and productivity across the network.
• This is your opportunity to lead from the front, safeguard the grid, and energise the future of millions. 

What you will bring 

We're seeking a dynamic leader with the vision and resilience to guide our Control Support and Quality teams through complex operational challenges. To thrive in this role, you'll bring:

• Proven leadership experience, with the ability to inspire and drive performance.
• Strong background in emergency management and crisis response.
• Solid understanding of compliance frameworks and regulatory standards.
• Broad operational insight across Distribution, Transmission, or and ideally Generation.
• A commitment to delivering results without compromising safety, quality, or customer service.
• In-depth knowledge of health, safety, and environmental legislation.
• Expertise in network and business data systems, including SCADA network management.

If you're ready to lead with purpose and energise the future, we want to hear from you. 

Due to the level of this position, successful candidates will be required to complete additional background checks, and any offer is subject to passing such checks. 

What’s in it for you 

As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%. 

At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that - so that you have everything you need to take care of your world – today and tomorrow. That’s why our benefits include: 

• 36 days annual leave 

• Holiday Purchase – perfect your work/life balance with extra annual leave 

• Share Schemes 

• Payroll Giving and Charity Matched Funding 

• Technology Vouchers – save more and spread the cost of your technology purchases 

• Electric Vehicle Schemes – to help you transition to green/clean driving 

• Cycle to Work scheme and Public Transport Season Ticket Loans 

• Healthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments 

• Life Assurance (4x salary) 

• Access to Savesmart financial wellbeing support 

• Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more 

Why ScottishPower

ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we’re at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.

Inclusion, diversity, and a social purpose are at the heart of everything we do. We welcome applications from people of all backgrounds, identities, and experiences. We know that diverse teams make us stronger and more innovative, and we’re committed to creating a workplace where everyone feels they belong and can thrive.

ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to [email protected].

Mobility

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.

IMPORTANT 

Advert will close at 23:59 GMT the day before Job Posting End Date below