Head of Compliance, CRA

Posted 2 Hours Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
170K-190K Annually
Senior level
Fintech • Information Technology • Software
SentiLink is the leading fraud intelligence company, stopping identity fraud at the point of application.
The Role
Owns and builds SentiLink’s FCRA compliance program for its consumer reporting business. Responsibilities include dispute intake and reinvestigation, permissible-purpose controls, accuracy monitoring, consumer complaints, client diligence, regulatory inquiries, litigation support, and partnering with Engineering and Product to automate compliance workflows.
Summary Generated by Built In

SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transact with confidence. We’re building the future of identity verification in the United States replacing a clunky, ineffective, and expensive status quo with solutions that are 10x faster, smarter, and more accurate.

We’ve seen tremendous traction and are growing extremely quickly. Our real-time APIs have helped verify hundreds of millions of identities, starting with financial services and rapidly expanding into new markets. SentiLink is backed by world-class investors including Craft Ventures, Andreessen Horowitz, NYCA, and Max Levchin.

We’ve earned recognition from TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, American Banker, LendIt, and have been named to the Forbes Fintech 50. We have also been named a 2026 FICO Industry Vanguard Decision Award Winner. Last but not least, we’ve even made history - we were the first company to go live with the eCBSV and testified before the United States House of Representatives on the future of identity.

SentiLink supports a variety of ways to work, ranging from fully remote to in-office. We operate as a digital-first company with strong collaboration across the U.S. and India. We maintain physical offices in Austin, San Francisco, New York City, Seattle (Bellevue), Los Angeles, and Chicago in the U.S., and in Gurugram (Delhi) and Bengaluru in India. If you’re located near one of these offices, we would love for you to spend time in the office regularly. Some roles are hybrid or in-office by design. For example, our engineering team in India works primarily from our Gurugram office.

Responsibilities
  • Build and own the entity's FCRA compliance program from a blank page including policies, procedures, training, monitoring, and periodic testing.

  • Run consumer relations end-to-end: dispute intake, reinvestigation within the statutory timeline, file disclosure, identity theft blocks, and fraud alerts.

  • Design and enforce permissible purpose controls, including user onboarding, certification, and recertification.

  • Establish reasonable procedures to assure maximum possible accuracy, and the monitoring needed to demonstrate they work in practice.

  • Partner with Engineering and Product to specify dispute and disclosure infrastructure, replacing manual process with tooling as volume grows.

  • Serve as the compliance point of contact for client third-party risk diligence, and support regulator, state AG, and litigation matters alongside Legal.

  • Own consumer complaint handling across the CFPB portal and state channels, and route what you learn back into procedure and product.

Requirements
  • 7+ years in consumer financial services compliance, including hands-on FCRA experience at a consumer reporting agency.

  • Demonstrated experience building a compliance program from scratch or materially rebuilding one, not solely administering an inherited program.

  • Direct experience operating a dispute and reinvestigation function, including turnaround management and furnisher interaction.

  • Strong writing: able to produce policies, procedures, and client diligence responses that stand on their own without heavy legal editing.

  • Comfortable as a function of one in an early-stage environment, including doing the operational work personally before there is a team or tooling.

  • Candidates must be legally authorized to work in the United States and must live in the United States.

  • Preferred: JD, CRCM, CIPP-US, or CAMS; experience at a nationwide specialty CRA; Metro 2 and e-OSCAR fluency; exposure to a CFPB examination, state AG inquiry, or FCRA litigation; background in identity, fraud, or alternative data.

Compensation:

$170,000-$190,000/year + equity + benefits

Perks:
  • Employer paid group health insurance for you and your dependents

  • 401(k) plan with employer match (or equivalent for non US-based roles)

  • Flexible paid time off

  • Regular company-wide in-person events

  • Home office stipend, and more!

Corporate Values:
  • Follow Through

  • Deep Understanding

  • Whatever It Takes

  • Do Something Smart

Skills Required

  • 7+ years in consumer financial services compliance, including hands-on FCRA experience at a consumer reporting agency
  • Experience building a compliance program from scratch or materially rebuilding one
  • Direct experience operating a dispute and reinvestigation function, including turnaround management and furnisher interaction
  • Strong writing skills for policies, procedures, and client diligence responses
  • Ability to operate independently in an early-stage environment and perform operational work personally
  • Legally authorized to work in the United States
  • Must live in the United States
  • JD, CRCM, CIPP-US, or CAMS
  • Experience at a nationwide specialty consumer reporting agency
  • Metro 2 and e-OSCAR fluency
  • Exposure to a CFPB examination, state attorney general inquiry, or FCRA litigation
  • Background in identity, fraud, or alternative data

SentiLink Compensation & Benefits Highlights

  • Healthcare Strength Health coverage is described as fully employer‑paid for medical, dental, and vision for employees and dependents, which is unusually generous. Mental health support, FSAs, and fertility benefits are also highlighted across public materials.
  • Retirement Support Retirement offerings include a 401(k) with employer match, repeatedly cited in job postings and employer profiles. This provides meaningful long‑term savings support alongside base pay and equity.
  • Leave & Time Off Breadth Time off is characterized as unlimited or flexible PTO with wellness days, plus paid holidays and sick time. Remote‑friendly flexibility and home‑office stipends further reinforce overall time‑off usability.

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The Company
HQ: Austin, TX
170 Employees
Year Founded: 2017

What We Do

SentiLink is the leading fraud intelligence company, providing financial institutions and fintechs with purpose-built solutions for identity verification and fraud prevention. Our products detect synthetic fraud, identity theft, and hard-to-detect first-party fraud in real time — helping partners stop losses before they happen while approving more legitimate customers. Founded in 2017 by Naftali Harris and Max Blumenfeld, creators of the risk and fraud systems at Affirm, SentiLink was built on a simple premise: to truly stop fraud, you have to deeply understand it. That belief shapes everything, from the expert human intelligence that feeds our models to the way we work with our partners. We don't call them clients or customers, we call them partners, because that's genuinely how we think of them. Today, SentiLink processes 3M+ identity verifications per day for 500+ financial institutions, including 13 of the top 15 U.S. banks and 50+ fintech unicorns. We've raised $85M from investors including Andreessen Horowitz, Craft Ventures, and NYCA Partners.

Why Work With Us

At SentiLink, deep understanding isn't just a value, it's a company-wide expectation. For example, our Revenue Accounting Manager can walk you through SSN windows. That's not an exception; that's the norm. You'll collaborate closely, move fast, and do work that genuinely matters.

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SentiLink Offices

Remote Workspace

Employees work remotely.

SentiLink supports a variety of ways to work, ranging from fully remote to in-office. We have offices in multiple cities and if you’re located near one of these offices, we would love for you to spend time in the office regularly.

Typical time on-site:
HQAustin Office
Bangalore Office
Chicago Office
Gurugram (NCR) Office
Los Angeles Office
New York Office
San Francisco, CA
San Ramon (East Bay) Office
Seattle (Bellevue) Office
Learn more

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