As the Head of Communications for Firmwide Impact and Strategic Initiatives within Corporate Responsibility Communications, you will promote the firm’s impact communications strategy—spanning focus areas including Careers & Skills, Financial Health & Wealth, Business Growth & Entrepreneurship, and Housing Access & Affordability. This role will elevate JPMorganChase’s impact story by integrating business efforts and philanthropic investments into a cohesive narrative for key internal and external stakeholders, distributed through earned, owned, thought leadership and paid channels, with an emphasis on priority audiences such as policymakers and opinion leaders.
This role will also support strategic initiatives including the firm’s American Dream Initiative and Security & Resiliency Initiative, ensuring those efforts are reflected within the broader firmwide impact story. The Head of Communications for Firmwide Impact and Strategic Initiatives will oversee a team of communicators and collaborate with teams across the firm to ensure message consistency, high-quality execution, and strong alignment to firm priorities.
A successful candidate will have deep experience building multi-faceted communications and advocacy campaigns; ability to navigate a complex and matrixed organization and manage competing stakeholder priorities; proven experience with and a deep commitment to managing a dynamic team by setting clear strategy and providing hands-on support; a proven track record with earned media.
Job responsibilities:
Proactively identify opportunities to elevate JPMorganChase’s impact story with policymakers, opinion leaders, media, employees, and other priority stakeholders.
Effectively translate complex programs, policy priorities, and business initiatives into compelling messages for internal and external audiences.
Collaboratively partner with teams across Corporate Responsibility, lines of business, marketing, and communications teams to ensure alignment and execution.
Consistently oversee high-quality communications plans across earned, owned, thought leadership, executive, and paid channels.
Thoughtfully advise senior leaders on messaging, stakeholder engagement, reputational considerations, and communications opportunities.
Actively manage communications for strategic initiatives within the broader firmwide impact narrative.
Clearly establish priorities, expectations, and operating rhythms for a team of communicators supporting impact and strategic initiative workstreams.
Regularly assess communications performance, stakeholder feedback, and external context to refine strategy and improve outcomes. Confidently represent the communications function in cross-functional forums, helping drive decisions and maintain momentum across complex workstreams.
Successfully build, mentor, and support a high-performing team, balancing strategic direction with hands-on guidance and accountability.
Required qualifications, capabilities and skills:
15+ years of experience in communications, public affairs, or related field, ideally within a large, complex organization.
Proven ability to lead cross-functional initiatives and drive alignment across diverse teams.
Strong experience in both internal and external communications, including media relations and policy communications.
Excellent storytelling, writing, and presentation skills.
Strategic thinker with a track record of advancing business and policy goals through communications.
Experience advising senior executives and managing high-profile initiatives.
Experience working in Washington, D.C. or with policymakers and government stakeholders
Bachelor’s degree required
About Us
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 15+ years of experience in communications, public affairs, or related field
- Experience building multi-faceted communications and advocacy campaigns
- Proven ability to lead cross-functional initiatives and drive alignment across diverse teams
- Strong experience in both internal and external communications, including media relations and policy communications
- Proven track record with earned media
- Experience advising senior executives and managing high-profile initiatives
- Experience managing and mentoring a team of communicators
- Ability to navigate a complex, matrixed organization and manage competing stakeholder priorities
- Excellent storytelling, writing, and presentation skills
- Strategic thinker with a track record of advancing business and policy goals through communications
- Experience working in Washington, D.C. or with policymakers and government stakeholders
- Bachelor's degree
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
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JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
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