- To lead and manage the support, maintenance, and strategic enhancement of Oracle Flexcube Corporate and Trade Finance modules.
- This role ensures system stability, regulatory compliance, and alignment with business objectives across corporate banking and trade finance operations.
Managerial Responsibilities:
- Define and execute the support strategy for Flexcube Corporate and Trade Finance modules (e.g., OBTFPM, OBBRN).
- Establish governance frameworks for incident, change, and problem management.
- Drive continuous improvement and innovation in application support processes.
- Liaise with external vendors for support, enhancements, and compliance.
- Negotiate service levels and manage vendor performance.
- Lead incident, change, and problem management processes.
- Lead and mentor the application support team.
- Assign tasks, set goals, and monitor performance.
- Conduct training sessions for users and internal teams.
- Drive to implement best practices.
- Coordinate with InfoSec and Technology teams for system hardening, penetration testing, and patch management.
- Maintain operational manuals and ensure regulatory compliance.
- Drive service improvement reviews and ensure SLAs/OLAs are met.
Functional Responsibilities:
- Manage Corporate Loans, Current Accounts, Term Deposits, LC, BG, Bills, Packing Credit, SI, and Remittances in Flexcube Corporate & Trade Finance modules.
- Lead L2 and L3 support teams, handling month-end, quarter-end, and year-end activities.
- Resolve complex functional and technical issues across modules.
- Coordinate deployments, upgrades, and patching.
- Ensure root cause analysis and implement preventive measures.
- Support DR drills, enhancements, and production fixes. Address VAPT and audit findings.
- Manage application issues, coordinating with OEMs for bug fixes.
- Collaborate with business users, operations, and IT helpdesk for daily issue resolution.
Qualification needed: MCA/ MTECH/ BTECH
Min Exp: 16 years
Max Exp: 18 years
Overall 12+ years of experience in banking application support and IT operations.
7 - 12 years in banking application support, with 5+ years in Flexcube Corporate and Trade Finance modules.
Experience in managing enterprise applications, digital channels, and UAT environments
Skills Required
- 16 years of overall experience in banking application support and IT operations
- 12+ years in banking application support
- 7 - 12 years in banking application support specifically for Flexcube Corporate and Trade Finance modules
- MCA/ MTECH/ BTECH degree
CSB Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CSB Bank and has not been reviewed or approved by CSB Bank.
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Fair & Transparent Compensation — Pay is considered fair in certain managerial or target-based roles, with some positions viewed as competitive for the industry. Salaries are consistently reported as paid on time, supporting a baseline of reliability.
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Strong & Reliable Incentives — Earnings can be strong when sales targets are achieved, indicating meaningful performance-linked upside in some roles.
CSB Bank Insights
What We Do
CSB is a full service bank established in 1920 and headquartered in Thrissur, Kerala. CSB has over 703 branches covering not just the district headquarters and large towns but also semi-urban and rural centers. Thanks to its unique origin and history, CSB is considered a household banking brand in Kerala. CSB offers Retail, Wholesale and SME Banking services through its footprint of over 703 branches across the country serving over 2 million customers.
