HCP APP Scheduler (Remote – Philippines)

Are you ready to make a real impact? Do you want to work remotely from anywhere in the Philippines while supporting global clinical research projects? Join IQVIA and become part of a collaborative, forward-thinking team that values your expertise and supports your professional growth.

As an HCP APP Scheduler, you will play a key role in ensuring the smooth coordination of clinical study visits. By managing scheduling activities for our Healthcare Professional (HCP) Network, you will help accelerate the deployment of field-based and remote clinicians and contribute to improving healthcare outcomes worldwide.

Day-to-day responsibilities will include

• Review work requests and change orders in our internal scheduling platform (HCP Network App) and create/distribute work offers to appropriate field-based and remote clinicians.
• Monitor responses to work offers and assign qualified employees to visits.
• Verify required qualifications, ensure credentials are current, and alert staff of upcoming expirations.
• Respond to inquiries from clinical study teams regarding visit assignments.
• Provide support to HCPs as needed, including CRM assistance, initial training on the HCP Network App, and guidance to ensure successful visit completion.
• Track visit completion and monitor CRM utilization by assigned employees.
• Perform other administrative tasks as required.

What We Are Looking For

• Bachelor’s degree in Life Sciences or equivalent education, or relevant experience in a medical or administrative setting within a medical-related field
• Strong administrative and organizational skills with attention to detail.
• Basic understanding of clinical trials and medical terminology
• Strong proficiency in MS Office (Excel, Outlook, Word); experience with CRM systems (e.g., Salesforce).
• Excellent interpersonal and communication skills to work effectively with global teams and field-based staff.
• Amenable to work on a fixed term contract for 1 year

Why IQVIA?

• Be part of a global team driving innovation in healthcare.
• Contribute to international clinical studies and make a meaningful impact on patient care.
• Enjoy location flexibility while collaborating with experts worldwide.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.