Guide Bulletin Support - Associate

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.

Position Overview:

Are you an individual who thrives in a fast-paced role with the ability to prioritize competing demands? Are you someone who flourishes with building relationships as an adept communicator with outstanding organizational skills? The Freddie Mac Single-Family Guide & Business Communications team, within Seller Engagement, is seeking an energetic, motivated and endlessly curious individual, looking to build a career in financial services communications. This role provides an outstanding and exciting opportunity to provide critical support to the success of the Guide Bulletin publication process.

Our Impact:

In Single-Family Seller Engagement, our priority is to support our internal and external partners and make Freddie Mac the GSE of choice. Seller Engagement directly supports our mission, risk management, profitability and of course our Seller/Servicers and partners who make this possible. We achieve these goals by creating an employee experience differentiating Freddie Mac as an employer of choice. Within Seller Engagement, teams include sales, distribution (of products and offerings) teams, strategy teams, and marketing and communication teams offering numerous areas of impact and influence.

Your Impact:

• Work collaboratively with team members and across the organization to edit and implement changes to the Single-Family Seller/Servicer Guide (Guide), often within extremely tight timeframes, while adhering to all corporate policies and procedures.
• Cultivate strong working relationships with key partners across the Single-Family Division to steadily improve Seller/Servicer’s experience with the Guide.
• Attend meetings to understand communication needs and proactively participate in solutioning.
• Manage Guide Bulletins through production schedules focused on processes, including editing and drafting initial materials, analyzing and incorporating changes and facilitating the effective resolution of issues.
• Interact with multiple levels of staff and management throughout the company to draft Guide Bulletins and update Guide chapters through an established review process.
• Proof and edit Guide Bulletins and section changes to ensure consistency with current Guide style and format and accurate publication.
• Perform quality control checks post-publication of Guide Bulletins and Guide chapters through an established process.
• Provide additional support to the Guide and Business Communications team as needed.

Qualifications:

• 1-3 years related experience
• Bachelor’s degree (or equivalent work experience)
• Excellent writing, editing and oral communication skills and a keen attention to detail
• Basic HTML knowledge, and experience working in a Content Management System (CMS)
• Able to identify and call out risks while working diplomatically with a diverse group of partners
• Highly organized and able to prioritize tasks
• Strong experience in Microsoft Word, Excel, Adobe Acrobat and SharePoint
• Experience with Salesforce is a plus

Keys to Success in this Role:

• Self-starter able to work independently and collaboratively in a team environment!
• Results driven
• Embrace change and be flexible
• Project Management experience
• Knowledge of the secondary mortgage industry and an understanding of Freddie Mac and/or Fannie Mae are desirable
• Stay current on policies, regulations and trends that may impact the industry

Current Freddie Mac employees please apply through the internal career site.

We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

A safe and secure environment is critical to Freddie Mac’s business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.

CA Applicants:  Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC.

Time-type:Full time

FLSA Status:Non-Exempt

Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.

This position has an annualized market-based salary range of $60,000 - $90,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.