GUCCI Senior Operations Controller - Bal Harbour

Summary

Job Description

• Execute shipping and receiving process and report any issues to Store Director or Operations Manager, taking the necessary steps to resolve;
• Ensure timely movement of merchandise as directed by Store Director or Operations Manager while adhering to all procedures and guidelines, including but not limited to transfers, RTV’s and damages;
• Ensure an accurate and organized store inventory at all times – oversee store cycle counts, scheduled inventories, and reconciliation with support and direction from the Store Director or Operations Manager;
• Develop and share ideas to increase efficiency and reduce operational costs;
• Support the team in the selling process, ensuring the highest level of client experience;
• Print and ticket merchandise, returns, and price adjustments;
• Process repairs and damages on a timely basis according to company guidelines;
• Assist with physical maintenance of the boutique when needed;
• Pack, handle, and store merchandise according to Gucci standards;
• Support store initiatives and projects on an as needed basis;
• Follow all company policies and procedures.

• Minimum 2-3 years of retail experience, luxury or contemporary preferred;
• Supervisory experience a plus;
• Excellent written and communication skills;
• Previous experience in retail or other service-related industry is preferred;
• Ability to analyze information, identify business priorities, and problem solve;
• Works with a high degree of integrity and strong ethic;
• Ability to manage multiple tasks in a fast-paced environment;
• Excellent organizational skills and attention to detail;
• Experienced with technology to utilize internal retail systems and shipping software programs;
• Ability to meet physical requirements of the position including but not limited to climbing ladders, bending, lifting boxes;
• Team player attitude.

• Sees the big picture and understands how own actions and decisions impact others and the organization as a whole

• Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions

• Actively gets things done, raising the bar for performance, and taking accountability for own actions

• Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals

• Builds trust-based relationships across boundaries and encourages collaboration
• Adapts own style to communicate impactfully

• Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness

• Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort

• Provides constructive and on-going feedback, coaches and helps others to achieve their full potential

• Qualified candidates must have the proper work authorization to work in the United States

Job Type

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Schedule

Organization