About Groq
Groq delivers fast, efficient AI inference. Our LPU-based system powers GroqCloud™, giving businesses and developers the speed and scale they need. Headquartered in Silicon Valley, we are on a mission to make high performance AI compute more accessible and affordable. When real-time AI is within reach, anything is possible. Build fast.
GTM Product - Sr. IT Manager
Mission: Optimize and manage our MarTech platforms, ensuring seamless integration across operations, sales, marketing, and other business functions. You will drive system enhancements, streamline workflows, and provide strategic insights to support the company’s growth and operational efficiency.
Responsibilities & opportunities in this role:
- Serve as the primary administrator, including configuration, customization, and system maintenance.
- Manage user roles, permissions, and profiles to ensure secure and compliant platform access.
- Analyze and improve current workflows, ensuring scalability and alignment with company goals.
- Develop custom solutions using declarative tools and collaborate with developers for advanced customizations.
- Work closely with Sales, Operations, Marketing, and IT teams to ensure support of cross-departmental goals.
- Partner with stakeholders to design and implement integrations with other business systems and tools.
- Ensure data accuracy and perform regular audits and deduplication.
- Create and maintain reports, dashboards, and KPIs to provide actionable insights for decision-making.
- Provide ongoing training and technical support to users across the organization.
- Develop and maintain documentation of processes, procedures, and system configurations.
Ideal candidates have/are:
- Bachelor's degree in Computer Science, Information Technology, or related technical field.
- Minimum 15 years of experience in IT program management, with a focus on Facilities and IT Support services.
- Proven experience in managing large-scale IT programs, with a strong track record of delivery and results.
- Strong technical background, with expertise in IT systems, infrastructure, and applications.
- Excellent leadership, communication, and interpersonal skills, with the ability to motivate and inspire teams.
- Strong budgeting and financial management skills, with experience in managing multimillion-dollar budgets.
- Ability to work in a fast-paced environment, with multiple priorities and deadlines.
- Strong analytical and problem-solving skills, with the ability to think strategically and tactically.
- Strong team player with a collaborative mindset and ability to work effectively with cross-functional teams.
- Excellent communication and presentation skills, with the ability to communicate complex technical information to non-technical stakeholders.
- Experience with Data Center management frameworks, such as Uptime Institute Tier Certification, is a plus.
- Proficiency in data analysis and reporting tools, with the ability to track and manage key performance indicators (KPIs).
- Experience with vendor management, including contract negotiation, performance management, and issue escalation.
Attributes of a Groqster:
- Humility - Egos are checked at the door
- Collaborative & Team Savvy - We make up the smartest person in the room, together
- Growth & Giver Mindset - Learn it all versus know it all, we share knowledge generously
- Curious & Innovative - Take a creative approach to projects, problems, and design
- Passion, Grit, & Boldness - no limit thinking, fueling informed risk taking
If this sounds like you, we’d love to hear from you!
Compensation: At Groq, a competitive base salary is part of our comprehensive compensation package, which includes equity and benefits. For this role, the base salary range is $171,000 to $232,000, determined by your skills, qualifications, experience and internal benchmarks.
Location: Some roles may require being located near or on our primary sites, as indicated in the job description.
At Groq: Our goal is to hire and promote an exceptional workforce as diverse as the global populations we serve. Groq is an equal opportunity employer committed to diversity, inclusion, and belonging in all aspects of our organization. We value and celebrate diversity in thought, beliefs, talent, expression, and backgrounds. We know that our individual differences make us better.
Groq is an Equal Opportunity Employer that is committed to inclusion and diversity. Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, disability or protected veteran status. We also take affirmative action to offer employment opportunities to minorities, women, individuals with disabilities, and protected veterans.
Groq is committed to working with qualified individuals with physical or mental disabilities. Applicants who would like to contact us regarding the accessibility of our website or who need special assistance or a reasonable accommodation for any part of the application or hiring process may contact us at: [email protected]. This contact information is for accommodation requests only. Evaluation of requests for reasonable accommodations will be determined on a case-by-case basis.
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What We Do
Groq is an AI solutions company delivering ultra-low latency AI inference with the world's first Language Processing Unit™. With turnkey generalized software and a deterministic Tensor Streaming architecture, Groq offers a synchronous ecosystem built for ultra-fast inference at scale. Groq solutions maximize human capital and innovative technology performance, having been proven to reduce developer complexity and accelerate time-to-production and ROI. Designed, engineered, and manufactured completely in North America, Groq offers domestically-based and scalable supply that is available now, capable of delivering 390 racks in 6-12 months and ramped lead times of 6-12 weeks. Learn more at groq.com.
