We care deeply about doing Great Work.
We are solving a hard technology problem with an enormous market and impact opportunity on the other side.
We are a small team of staff-level builders and intend to keep it this way. We hail from companies like Stripe, Coinbase, Figma, Primer and Pipe.
You will get to be part of the founding team and build the company together with us. We mean it.
We work in person out of our office in San Francisco.
We aim to build this company with ambitious, driven, and kind colleagues. These are the qualities we are looking for in our founding team:
An extreme level of autonomy, ownership, and self-direction.
Excellent written and verbal communication skills. We will ask for writing samples.
Experience and/or a strong desire to work in an early-stage environment.
Ability to take a long view of the world, but remain hyper focused on moving the needle every day.
A demonstrated history of excellence in previous jobs, personal projects, or school.
This is a GTM Lead position, so you’ll straddle growth, sales, and prompt-level engineering from day one.
Designing, running, and measuring GTM experiments—including marketing campaigns, positioning refinements, outbound sequences, and custom demos.
Prototyping and deploying agent prompts on the Operator platform to solve real customer workflows.
Partnering closely with founders in the sales cycle—qualifying leads, conducting demos, closing deals, and growing accounts.
Building our growth stack—including analytics dashboards, landing pages, and automated workflows—to scale impact without increasing headcount.
Working directly with customers, as expected of every founding team member.
2+ years of professional experience in a similar or adjacent role (e.g., GTM, growth, sales, biz dev, sales engineering, or product).
Familiarity with state-of-the-art LLMs, including their strengths and weaknesses.
Extreme autonomy—ability to set goals, create plans, and deliver results without a playbook.
Excellent writing and communication skills.
Systems thinking—ability to clearly break down complex problems, reason from first principles, and avoid hand-waving.
Extensive LLM usage—actively leveraging LLM tools to their fullest potential in personal projects and daily work.
Experience working at early-stage and fast-growing companies.
Experience building a B2B GTM function from scratch.
Consulting-grade analytical training (e.g., Bain/BCG) or similar rigor applied to growth loops.
Fluency with sales/growth tooling (Clay, HubSpot, Zapier, Airtable, Amplemarket, etc).
Comfort selling to operations teams and C-suite alike.
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What We Do
Operator helps fast-growing companies scale their phone support with purpose-built AI agents.
