Landbase leverages the experience of 100+ world class sales professionals and AI to deliver targeted, high-quality leads on autopilot. Our mission is to achieve GTM automation so humans no longer need to work for their software so they can reclaim their day. We're building GTM-1 Omni - the world's first action model purpose built for lead generation.
About the Role:As our Customer AI Engineer, you'll be the technical bridge between our clients and our platform, wowing customers with deep knowledge of Landbase's AI capabilities while automating onboarding processes and implementing advanced functionality. You'll work closely with the AI Labs Team to experiment with new features and serve as the platform expert for our Sales and Account Management teams. This role will be measured on customer satisfaction, onboarding efficiency, and the successful implementation of AI solutions for our clients.
Key Responsibilities:Demonstrate exceptional platform expertise to clients, showcasing our AI capabilities and driving customer satisfaction
Automate customer onboarding processes from close to live on Day 1, creating seamless transitions from CRM to product
Collaborate with the AI Labs Team to experiment with, document, and embed increasingly advanced functionality into the product
Serve as the primary technical contact point for Landbase clients and the go-to platform expert for Sales and Account Management teams
Support the rollout of the latest Landbase platform AI features and act as an interface between clients and product teams
Adapt platform functionality behind the scenes to refine campaigns and enable multiple launches per week for clients
Prepare and run tailored Feed/AI demos for marketing teams and customers, creating effective prompts for campaign custom instructions
Transform manual customer requests into automated platform solutions to reduce repetitive tasks
Become the internal technical voice of the customer by collecting product feedback and supporting critical roadmap decisions
Work with raw platform data to help customers run more detailed analysis and optimize their results
Reduce the need for product team attendance on customer calls by providing expert technical guidance
2-4 years of experience in roles such as GTM Engineer, Pre-Sales Engineer, or Technical Account Manager
Demonstrated expertise with AI platforms and involvement in AI projects within the last 2 years
Strong technical understanding of AI/ML concepts and applications in business settings
Experience building customer-facing solutions and automating processes
Excellent communication skills with the ability to explain complex technical concepts to non-technical audiences
Problem-solving mindset with attention to detail and commitment to customer success
Data science or machine learning background is a plus
Entrepreneurial experience or history of building applications is highly preferred
Self-starter mentality with the ability to work independently while collaborating effectively with cross-functional teams
$12.5M in seed funding from world-class investors
High-impact role at the intersection of customer success and AI innovation
Work with a seasoned founding team in the GTM and AI space
Work with cutting-edge AI technologies in a rapidly evolving industry
Competitive compensation, benefits, and opportunities for professional growth
Be part of a dynamic and innovative company culture - remote-first with a team hub in Toronto
If you are a technically-minded customer advocate with a passion for AI and delivering innovative solutions that drive tangible business results, we'd love to hear from you. Apply today!
Benefits & PerksCompetitive compensation
Comprehensive health benefits
Flexible work arrangements
Professional development opportunities
Exciting work with cutting-edge AI technology
Collaborative and innovative work environment
Regular team events and gatherings
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What We Do
Landbase is pioneering AI GTM—the new category of intelligent go-to-market. We help B2B businesses find their next customer without buying multiple tools, navigating a complex tech stack, or hiring teams. Landbase is the first Agentic AI-GTM platform, powered by GTM-1 Omni — a domain-specific model trained on over 175M contacts, 22M businesses, and 40M campaigns. With Landbase, you can: -Launch campaigns in minutes, not months -Cut costs by 80% compared to traditional vendors or stacks -Increase conversion 4–7x through AI-predicted targeting and messaging Landbase recommends who to reach, what to say, and when—then runs multi-channel campaigns autonomously. Faster. Cheaper. Better. We’re not another tool. Our agents are an autonomous GTM team that works for you 24/7. Built for: -Realtors, consultants, and service pros who outsource GTM -Tech start-ups who want to go to market fast -Business owners who want consistent leads without the grind -Non-technical teams looking for growth with no complexity You shouldn’t work for your software. Your software should work for you. Whether you’re closing your laptop for the day, leaving the job site, or heading into the weekend, Landbase keeps your pipeline moving. We’re backed by Sound Ventures, Picus Capital, 8VC, A*, Firstminute Capital, and more who believe in a future where AI does the work, not just the analysis. Specialties: AI GTM, VibeGTM, Agentic AI, Go-to-Market Automation, GTM Intelligence, Lead Generation, B2B Growth, Outbound AI, Campaign Automation, AI Sales, Marketing Automation 🌐 www.landbase.com 📌 Category: AI GTM 📣 We’re hiring
