GTM Engineer

Posted 5 Days Ago
Be an Early Applicant
London, Greater London, England, GBR
Hybrid
Entry level
Artificial Intelligence • Edtech • Information Technology
Equip the workforce to win in the AI era
The Role
Build and deploy AI-powered GTM workflows, CRM automations, integrations, middleware, and scripts across Salesforce and related systems. Own solutions from problem definition through monitoring, iteration, and documentation. Partner with Marketing, Sales, Customer Success, Data, and Finance to automate processes, evaluate tools, improve reliability, and deliver measurable business value. The role requires strong CRM and data fundamentals, hands-on coding and low-code automation experience, AI workflow expertise, and the ability to translate business problems into maintainable technical systems.
Summary Generated by Built In

Multiverse is the upskilling platform for AI and Tech adoption.

We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce.

Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.

In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn.

But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output.
Join Multiverse and power our mission to equip the workforce to win in the AI era.

What You’ll Do

  • Build AI workflow automation. Design, build and ship AI-powered workflows that remove manual GTM work; from lead research and CRM enrichment to call analysis, personalised outreach and lifecycle automation. Own builds end to end, from problem definition through deployment, monitoring and iteration.

  • Bridge gaps between systems. Find creative ways to connect tools that do not natively integrate. Build the webhooks, middleware, scripts and glue that keep data flowing cleanly between Salesforce and the rest of the stack.

  • Solve multi-departmental integration challenges. Work across the boundaries of Marketing, Sales, Customer Success, Data and Finance to turn tangled, cross-functional processes into reliable, automated systems.

  • Prototype, test and scale. Test new ideas at small scale, measure what works, and scale the versions that deliver. Bring a bias to ship a working prototype over a perfect specification.

  • Build with AI as the default. Use LLMs, agentic workflows, MCP builds and evals as everyday tools. Ask “how would AI do this?” before reaching for headcount or manual effort.

  • Own reliability. Treat what you build as production systems: instrument them, monitor them, handle failure gracefully, and reduce risk across the GTM tech stack.

  • Evaluate and recommend. Run structured pilots of new tools, assess capability, integration fit, reliability and ROI, and make clear build-versus-buy recommendations.

  • Set the standard. Document what you build, enable GTM teams to adopt it with confidence, and mentor others in the team on building with AI and automation.

What You’ll Bring

  • Significant hands-on experience in RevOps, GTM Systems, or Sales Operations within enterprise technology, ideally in a structured qualification environment such as MEDDPICC. You understand the full GTM engine and you know what good looks like when real revenue depends on the systems you own.

  • Solid data and systems fundamentals. You understand CRM data models, object relationships, data quality and reporting architecture, and you design builds that keep data clean and trustworthy at scale.

  • A track record of building for internal GTM teams. Your strongest work is systems and workflows used every day by sales, marketing or CS teams inside a business, not only side projects, single-client builds or customer-facing pre-sales work.

  • A builder’s mindset on top of that foundation. You have built things, not just configured them. You can point to workflows, automations, integrations or tools you shipped that moved a real metric, ideally things nobody explicitly asked you to build.

  • You learn systems fast. You pick up unfamiliar platforms quickly and reason about how they fit together. You are comfortable reading API documentation, handling authentication, respecting rate limits, and parsing JSON when a native connector does not exist.

  • Fluency with AI as a build material. Hands-on experience using LLMs, agentic workflows, prompt design and evals to build systems you can trust in production, not just as an end user.

  • Comfort across low-code and code. You build with whatever fits the problem, from orchestration tools and Salesforce Flows through to scripting in Python, JavaScript, SOQL or SQL where it earns its place.

  • Cross-functional range. You can interview a top rep to find the manual work that should not exist, translate a business problem into a technical build, and explain the result in plain language.

  • Bias to ship, balanced with judgement. You move fast and decisively, and you build things others can maintain rather than sticky-plaster fixes.

  • Deep CRM knowledge. Strong hands-on Salesforce experience, or deep expertise in a comparable enterprise CRM. Certifications are welcome but experience matters more.

Beneficial, But Not Required

  • Experience with traditional GTM third-party tooling such as Gong, LeanData, Lusha, Cognism, Clay, Floqer, Zapier, Tableau, Snowflake, Guru, or equivalents.

  • Evidence of experimenting with AI beyond your day job, such as side projects or personal builds that show how you think.

How You’ll Work: Our Operating Principles

  • Solve for Customer Value. Define the customer problem and the value of solving it before you build.

  • Drivers, Not Passengers. Take ownership and accountability, and bring others with you.

  • Be Decisive, Even in Ambiguity. Speed is the strategy. Act with velocity over total certainty.

  • AI to Deliver Outcomes. AI is our engine, not an add-on.

Benefits

  • Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year

  • Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support

  • Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month

  • Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year

  • Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!


Our Commitment to Diversity, Equity and Inclusion

We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.

Our Commitment to Safeguarding

Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS).

For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings.

Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.

Skills Required

  • Significant hands-on experience in Revenue Operations, GTM Systems, or Sales Operations within enterprise technology
  • Experience with CRM data models, object relationships, data quality, and reporting architecture
  • Track record of building systems and workflows used by internal sales, marketing, or customer success teams
  • Hands-on experience shipping workflows, automations, integrations, or internal tools that improved measurable business outcomes
  • Ability to read API documentation, manage authentication and rate limits, and parse JSON
  • Hands-on experience using LLMs, agentic workflows, prompt design, and evaluations in production systems
  • Experience with low-code automation and scripting using orchestration tools, Salesforce Flows, Python, JavaScript, SOQL, or SQL
  • Strong hands-on Salesforce experience or deep expertise with a comparable enterprise CRM
  • Ability to translate business problems into technical solutions and communicate results clearly to cross-functional teams
  • Experience with GTM tools such as Gong, LeanData, Lusha, Cognism, Clay, Floqer, Zapier, Tableau, Snowflake, Guru, or equivalents
  • AI experimentation through side projects or personal builds

Multiverse Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Multiverse and has not been reviewed or approved by Multiverse.

  • Healthcare Strength — Healthcare is described as strong, with private medical coverage (Bupa in the UK), therapy support, and access to Wellhub/Gympass-style fitness apps, alongside employer-verified core health coverage in the US. Together these form a well-rounded health and wellbeing offering.
  • Leave & Time Off Breadth — Time off is presented as broad, including extra M‑Powered days, two paid volunteering days, and company-wide wellbeing days in addition to standard holiday/PTO. These elements indicate meaningful support for rest and community engagement.
  • Retirement Support — Retirement provisions are positioned as meaningful, with an enhanced UK pension and references to a 401(k) match in the US. These features add long-term value beyond base salary.

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The Company
HQ: London
800 Employees
Year Founded: 2016

What We Do

Multiverse is the upskilling platform for AI and Tech adoption. We’ve partnered with over 1,500 companies in the US & UK to deliver a new kind of learning that’s transforming the workforce through tech skills. Multiverse apprenticeships are for people of any age or career stage and focus on critical AI, data and tech skills. Multiverse learners have driven $2bn + ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. We’re a Unicorn ? In June 2022, Multiverse announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7 billion, the round makes the company the UK’s first EdTech unicorn. For more information, visit www.multiverse.io

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