Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Marksman's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!
The Global Security Operations Center (GSOC) Manager oversees daily GSOC operations to ensure the safety and security of personnel, facilities, assets, and business operations. This role provides leadership, maintains situational awareness, and supervises GSOC Operators and Analysts to ensure proper training, performance, and compliance with standard operating procedures. Responsibilities include coordinating responses to incidents and emergencies, managing reporting and escalation procedures, supporting crisis management and business continuity efforts, monitoring security systems, improving operational processes, and managing staffing and scheduling. The GSOC Manager works closely with leadership, clients, law enforcement, and external partners while demonstrating strong leadership, communication, analytical, and decision-making skills in a fast-paced environment.
Key Responsibilities
• Oversee 24/7 GSOC operations, ensuring full coverage and operational efficiency
• Supervise, train, and develop GSOC staff, including scheduling and performance management
• Monitor and respond to security incidents, alarms, and global events
• Lead incident response efforts and ensure proper escalation protocols are followed
• Maintain and improve standard operating procedures (SOPs)
• Coordinate with internal teams, law enforcement, and emergency services as needed
• Analyze security trends and produce incident reports and risk assessments
• Ensure compliance with company policies and security best practices
• Manage GSOC systems such as CCTV, access control, and incident management platforms
Qualifications
• Minimum 3–5+ years of GSOC or security operations experience
• At least 1–2 years in a supervisory or management role
• Strong knowledge of security systems and monitoring tools
• Excellent decision-making and problem-solving skills
• Ability to work in a fast-paced, high-pressure environment
• Strong written and verbal communication skills
• Proficiency in report writing and incident documentation
Preferred Qualifications
• Must have Valid State BSIS California Guard Card.
• Experience in a corporate or global security environment
• Familiarity with threat intelligence and risk analysis
• Certifications such as CPP, PSP, and College degree preferred
Work Details
• On-Site Position (not remote)
• Open availability required (including nights, weekends, and holidays)
• Competitive pay based on experience
Pay and Benefits
• Annual Salary: $115,000
• Insurance: medical, vision, and dental
• Pet insurance
• Paid training
• Competitive compensation
• 401(k)
• Career advancement opportunities
• Continuous learning opportunities through LMS
#IND4
Skills Required
- 3-5+ years of GSOC or security operations experience
- 1-2 years in a supervisory or management role
- Strong knowledge of security systems and monitoring tools (CCTV, access control, incident management platforms)
- Excellent decision-making and problem-solving skills
- Ability to work in a fast-paced, high-pressure environment
- Strong written and verbal communication skills
- Proficiency in report writing and incident documentation
- Valid State BSIS California Guard Card
- On-site availability and open availability including nights, weekends, and holidays
- Experience in a corporate or global security environment
- Familiarity with threat intelligence and risk analysis
- Certifications such as CPP or PSP and/or college degree
What We Do
Marksman Security Corporation is a public safety company that offers security guards and residential security services.
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