Ingenia is hiring a hands-on generalist to own the full U.S. client lifecycle — from first outreach through signed contract through delivery. This person will drive new business (prospecting, pitching, negotiating, closing) and then either manage the resulting project through our design/development team or execute the work directly, depending on the engagement type. This is a high-autonomy role for someone comfortable moving between strategic and tactical work in the same week.
KEY RESPONSIBILITIES
New Business Development
Cold outreach and prospecting to build and manage a U.S. sales pipeline
Prepare and deliver sales decks and presentations to prospective clients
Negotiate contract terms and close new business
Lead and write responses to RFPs, in partnership with internal teams as needed
Account & Project Management
Serve as primary project manager for U.S. accounts, coordinating with our design and development teams on deliverables such as websites, landing pages, and digital builds
Own timelines, scope, and quality control for assigned client accounts
Act as the main point of contact for U.S. clients throughout the engagement
Content & Retainer Execution
Support and, where needed, directly execute client retainer deliverables
Build and maintain content; review project materials for accuracy and quality before it goes to clients
Internal Initiatives
Take on internal projects as assigned by leadership
Fill functional gaps as new needs arise across the expanding business
WHAT SUCCESS LOOKS LIKE
A healthy, self-sourced U.S. pipeline with a track record of closed business
Client accounts delivered on time and on scope, with strong client retention
Content and project work that is accurate, on-brand, and requires minimal rework
Comfortable operating independently across sales, project management, and hands-on execution
IDEAL BACKGROUND
Experience in agency sales, account management, or client services, ideally in a marketing/digital agency setting
Strong writing skills and comfort producing content directly (not just briefing others)
Project management experience, particularly coordinating with remote or offshore delivery teams
Comfortable with ambiguity and context-switching between strategic and tactical work
Bilingual (English/Spanish) is a strong plus
Skills Required
- Experience in agency sales, account management, or client services (marketing/digital agency preferred)
- Strong writing skills and ability to produce content directly
- Project management experience, especially coordinating with remote or offshore delivery teams
- Experience with cold outreach, prospecting, pipeline management, pitching, negotiating, and closing deals
- Experience leading and writing responses to RFPs
- Ability to own timelines, scope, and quality control for web and digital builds
- Comfortable with ambiguity and frequent context-switching between strategic and tactical work
- Bilingual English/Spanish
What We Do
At Ingenia, we harness innovative technologies and cutting-edge marketing strategies to help brands authentically connect with their audiences and amplify their online presence. By blending advanced technology with inspired creativity, we create exceptional value and deliver unparalleled service. This commitment drives everything we do. The landscape of brand building has evolved. In today’s dynamic market, having a robust digital strategy is essential. With dual headquarters in the United States and Mexico, we offer world-class talent and technology to drive the best results. Ingenia is a digital powerhouse and a trusted partner, specializing in crafting powerful and effective online brands that stand out.
