The US healthcare system is complex, error-prone, and financially draining. Medical bills and insurance coverage shouldn't be this hard to navigate. At Granted, we're building the one solution every American can turn to for help.
Thanks to AI and new regulations, Granted can fight claim denials, correct billing errors, negotiate bills, and make coverage easier to understand, saving people time, money, and stress. Our goal is simple: to be the #1 platform that empowers all Americans to take charge of their healthcare.
🏢 About UsFounded by a former Oscar Health leader, we're a seed-stage company with $17M in funding. We're backed by the founders and investors at Hugging Face, Rocket Money, Oscar Health, CaseText, Forerunner Ventures, RRE Ventures, Red Sea, and more. We are well-funded for the next few years.
🧭 About the RoleGranted is an AI-native company helping U.S. consumers understand and push back against a system designed to confuse them. We're seed-stage, about 22 people, and moving quickly on a problem that touches almost everyone.
We're hiring a Product Manager, Growth to lead the product work that drives how we scale. You'll work closely with our Product Lead and a small cross-functional team of engineers and Healthcare Advocates, based in our Chelsea office (hybrid, 4 days/week).
The growth function at Granted is being built, not inherited. You'll be defining what we measure before we optimize it, running experiments in the product layer, and making roadmap calls based on what you learn. The person we're looking for can operate in that environment without waiting for a complete brief.
🛠 What You'll DoOwn and lead product experiments across activation, onboarding, and retention, with real rigor about what gets learned and what changes as a result
Decide which metrics actually matter, build the measurement foundation, and own the feedback loop between data and product decisions
Ship features and flows that move users from "tried it" to "relies on it"
Granted's Healthcare Advocates talk to users constantly. You'll translate what they hear into product hypotheses and prioritize accordingly
Partner with marketing on acquisition strategy, and own the product surfaces that make those channels work
Must-haves:
At least 3 years of experience in a Product Management role
Proven track record shipping product in a B2C growth context
Strong analytics foundation: you've written SQL, worked with behavioral data, and designed experiments that produce usable conclusions
Experience making the measurement decisions, not just reading dashboards someone else built
Comfort scoping your own work in an environment with open questions
Nice-to-haves:
Experience in consumer products where trust and friction both matter, healthcare or fintech background in particular
Familiarity with AI-powered product experiences
Early-stage startup experience (Series B or earlier)
You've gone from zero to one on a growth loop, then taken it to scale
You make decisions with imperfect data and update quickly when the data contradicts your assumptions
You're energized by defining the problem before solving it, not just executing against a brief someone else wrote
You have low ego about what counts as your job at an early stage
You care about the underlying problem, helping real people navigate a healthcare system that was not built in their favor
Skills Required
- At least 3 years of experience in a Product Management role
- Proven track record shipping product in a B2C growth context
- Strong analytics foundation: written SQL, worked with behavioral data, and designed experiments
- Experience making measurement decisions, not just reading dashboards
- Comfort scoping your own work in an environment with open questions
- Experience in consumer products where trust and friction both matter, healthcare or fintech background
- Familiarity with AI-powered product experiences
- Early-stage startup experience (Series B or earlier)
Granted Compensation & Benefits Highlights
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Healthcare Strength — Health, dental, and vision insurance are explicitly listed, with mental health support also called out across company materials. Public profiles additionally mention FSA availability, indicating a broader healthcare offering.
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Retirement Support — A 401(k) plan is highlighted in company materials, with some listings also noting life and disability insurance. This points to foundational retirement and financial protection being part of the package.
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Equity Value & Accessibility — Employee‑friendly equity with meaningful ownership and fair vesting is emphasized on the careers page. Equity is presented as a core component of total rewards alongside salary.
Granted Insights
What We Do
Granted is the consumer-first, AI-native product that fights medical bills and helps people navigate health benefits. The U.S. healthcare system is confusing by design. Insurance coverage is opaque, benefits are hard to understand, and medical bills are often wrong. Nearly 40% of bills contain errors or are incorrectly denied, yet most people don’t have the time, expertise, or energy to challenge them or even know where to start. Insurers and providers rely on that confusion. Granted exists to change the balance of power. We use AI to turn healthcare advocacy into a product that works continuously in the background. By connecting directly to a user’s healthcare data, we help people understand their benefits, choose the right care, and fight incorrect bills and claim denials when they occur. Instead of endless phone calls and handoffs, users get clear guidance, fast answers, and an advocate that actually takes action. We go direct to consumers with an affordable product and a free tier accessible to anyone. Granted works for you, not your employer, insurance company, or healthcare providers. We support individuals and families across their entire healthcare journey, no matter their insurer, job changes, or life stage. We’re currently in stealth with strong early user satisfaction and are focused on scaling responsibly. Our goal is simple: help people save time and money, reduce stress, and feel confident navigating a system that too often works against them.
Why Work With Us
Granted is the consumer-first product for fighting medical bills and simplifying health benefits. We’re a small, high-trust team doing high-stakes work with real ownership and high standards. If that excites you, consider it Granted.
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Granted Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Engineering and CX roles are remote across the continental U.S. All other roles are NYC-based hybrid, working from our New York office four days per week with Fridays remote.
