Growth Principal

We're looking for an experienced Principal-level Growth professional to help grow ustwo's client portfolio through proactive business development across Northern Europe. Working in partnership with the Exec Director of Client Services & Growth, you'll identify and engage prospective clients, build strategic relationships, and create opportunities that become long-term partnerships.

As part of our global commercial community, you'll collaborate closely with Client Partners, Marketing and peers across our European studios to strengthen our pipeline, share market insight and help deliver sustainable growth.
This role is based out of our Malmö studio (or remote from a major Northern European hub with regular visits to Malmö). Working closely with the Exec Director of Client Services & Growth, Client Partners, and regional studio leadership, you will translate our commercial vision into scalable systems, targeted account strategies, and a strong pipeline of strategic opportunities.
About you

• 10+ years experience in business development, growth, client services or digital consultancy within a design, technology or professional services environment.
• Proven track record of generating new business opportunities and building long-term client relationships.
• Strong commercial judgement and experience managing pipelines, forecasting and opportunity qualification.
• Comfortable engaging senior stakeholders and navigating complex organizations.
• Skilled at identifying client challenges and translating them into commercial opportunities.
• Collaborative and relationship-oriented, with experience working across multidisciplinary teams.
• Comfortable using CRM platforms, sales intelligence tools and AI-enabled research and prospecting tools.
• Curious, proactive and self-directed, with the ability to build scalable processes and playbooks while maintaining a hands-on approach to execution.
• Excellent communication, influencing and stakeholder management skills.

Key responsibilities

• Partner with the Exec Director of Client Services & Growth to shape our outbound growth approach, translating commercial priorities into targeted account strategies and proactive programs.
• Build repeatable prospecting frameworks, qualification processes, and playbooks that bring structure to our outbound efforts and scale beyond individual execution.
• Build and manage a pipeline of prospective clients aligned with ustwo's commercial priorities.
• Develop relationships with senior decision-makers and identify opportunities where ustwo can create meaningful value.
• Lead early-stage business development conversations and qualify opportunities before partnering with Client Partners and studio leadership.
• Maintain accurate pipeline forecasting, CRM data and commercial reporting.
• Partner with Marketing on campaigns, events, thought leadership and account-based initiatives that support business development.
• Collaborate with Client Partners and multidisciplinary teams to shape proposals and commercial opportunities.
• Develop insight into target markets, client challenges and industry trends to inform growth activity.
• Explore new approaches, including AI-enabled tools and technologies, to improve research, prospecting and relationship development.
• Contribute to a collaborative global Growth community by sharing insight, opportunities and best practice.

Benefits
Why ustwo?
We’re a design and technology studio that believes thoughtful design creates better outcomes for people and businesses. You’ll join a collaborative team that values curiosity, generosity and craft, with the opportunity to shape one of the industry’s most respected design brands.
Details and benefits
Our full benefits package is available to all permanent and fixed term contract employment, please see further details here. We will also be able to share a benefits deck to showcase local benefits.
Location
This is a hybrid role based out of our Malmö studio or remote from a major Northern European city with regular travel to the Malmö studio. Given our global studio model, regular international travel across Europe may be required to build deep relationships, oversee key strategic initiatives and collaborate with colleagues in person when required.
We encourage applications from people with different backgrounds and experiences. If this role excites you, we’d love to hear from you, even if you don’t meet every requirement.