Growth & Operations Analyst (New Grad)

Posted 23 Days Ago
New York City, NY, USA
In-Office
Entry level
Artificial Intelligence • Fintech • Insurance • Software
The Role
The Growth & Operations Analyst will manage inbound sales, collaborate on brokerage operations, and ensure customer success through ongoing client support.
Summary Generated by Built In

We are hiring 1 - 2 new grads (0 to 1 years of experience) to join us in NYC as a Growth & Operations Analyst starting summer 2026.

We’ve raised $2.8M from YCombinator and other notable investors, and have grown from 0 to 200+ customers since launching at the start of the year.

We are solving one of the most challenging and valuable problems in the economy: insurance for businesses with complex risk, a $100B+ market in the US alone.

We are a team of 3 working in-person in NYC: this is not a traditional role, you will work directly with the founders and a cracked founding team. We work 5-6 days a week in-person.

  • James Chen (Co-Founder, CEO): Previously created and led the Enterprise function at Traba. Ex-BCG and UChicago. Former debate champion ranked #1 in the US out of 10,000.

  • Bryant Le (Co-Founder, CTO): Previously engineering at Google and SentiLink (Series B, a16z). Vanderbilt Applied Math/CS.

  • David Mason (Head of Growth): Previously consulting at BCG (PE due diligences), former founder, Yale graduate.

- - - - -

As Growth & Operations Analyst, your scope will span sales, operations, and customer success from inception through renewal:

  • Own inbound sales: speak to prospects, qualify them, close them

  • Own brokerage operations work: collaborate with underwriters and insurance carriers to obtain terms and place insurance coverages

  • Own customer success: serve as the main point of contact for our clients from onboarding through renewal

You are:

  • Gritty

  • Intelligent

  • Competitive

  • Process driven with exceptional attention to detail

  • Someone who thrives in a fast-paced environment

We have a strong philosophy of hiring for slope, ambition, and grit - rather than experience. If this sounds like you, we’d love to be in touch.

Skills Required

  • 0 to 1 years of experience
  • Ability to speak to and qualify prospects
  • Experience with brokerage operations
  • Strong process-driven mentality and attention to detail
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
5 Employees
Year Founded: 2025

What We Do

Fernstone is an AI-powered insurance brokerage for businesses, combining AI with licensed brokers to manage risk, obtain complex insurance faster, and ensure compliance.

Similar Jobs

Optum Logo Optum

Associate Patient Care Coordinator

Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
In-Office
Plainview, NY, USA
160000 Employees
16-29 Hourly

Optum Logo Optum

Personal Care Aide - Rhinebeck

Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
In-Office
Rhinebeck, NY, USA
160000 Employees
14-26 Hourly

Optum Logo Optum

Nurse Practitioner or Physician Assistant - HouseCalls - Rensselaer, Saratoga, Albany

Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
In-Office
Albany, NY, USA
160000 Employees
125K-175K Annually

Optum Logo Optum

Consultant

Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
In-Office or Remote
New York, NY, USA
160000 Employees
73K-130K Annually

Similar Companies Hiring

Bellagent Thumbnail
Artificial Intelligence • Machine Learning • Business Intelligence • Generative AI
Chicago, IL
20 Employees
Kepler  Thumbnail
Fintech • Software
New York, New York
6 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account