What you'll do:
- Own UX and content journeys across Shield AI for key audiences, including customers, partners, policymakers, recruits, media, and industry stakeholders.
- Maintain, update, and improve existing website pages to ensure content accuracy, strong UX, and alignment with business priorities.
- Build new web pages and digital experiences in partnership with our web agency and internal stakeholders.
- Translate campaign, product, recruiting, and communications goals into clear, effective web experiences.
- Use WordPress to create, edit, QA, and publish website content.
- Partner with Product Marketing, Communications, Creative, Recruiting, and business stakeholders to develop web content and page structures.
- Apply strong UX judgment to improve navigation, page flow, content hierarchy, conversion paths, and audience engagement.
- Use AI-enabled design and development workflows to accelerate ideation, prototyping, page production, and content refinement.
- Coordinate with agency partners on web design, development, maintenance, SEO, analytics, and technical improvements.
- Monitor web performance and user behavior to identify opportunities for content, UX, and conversion improvements.
- Ensure website updates meet brand, quality, accessibility, and performance standards.
Required qualifications:
- 4+ years of experience in web experience, digital experience, web production, UX/content strategy, or a related field.
- Basic understanding of HTML, CSS, design systems, or front-end development workflows.
- Excellent project management skills with the ability to manage multiple web updates, launches, and stakeholder requests.
- Comfort working with AI-enabled tools for design, content, prototyping, development, or workflow acceleration.
- Hands-on experience managing and publishing content in WordPress or a comparable CMS.
- Strong UX judgment with the ability to structure clear, intuitive digital journeys for multiple audience personas.
- Experience building, maintaining, and improving website pages in partnership with designers, developers, agencies, and internal stakeholders.
- Strong understanding of web content best practices, page hierarchy, SEO fundamentals, accessibility, and conversion optimization.
- Excellent project management skills with the ability to manage multiple web updates, launches, and stakeholder requests.
- Strong writing, editing, and content organization skills.
Preferred qualifications:
- Experience in aerospace, defense, national security, advanced technology, or B2B technology.
- Experience working with web agencies or external development partners.
- Familiarity with analytics tools, heatmapping, A/B testing, SEO platforms, or web performance reporting.
Skills Required
- 4+ years of experience in web experience, digital experience, web production, UX/content strategy, or a related field
- Basic understanding of HTML, CSS, design systems, or front-end development workflows
- Excellent project management skills managing multiple web updates, launches, and stakeholder requests
- Comfort working with AI-enabled tools for design, content, prototyping, development, or workflow acceleration
- Hands-on experience managing and publishing content in WordPress or a comparable CMS
- Strong UX judgment and ability to structure intuitive digital journeys for multiple audience personas
- Experience building, maintaining, and improving website pages with designers, developers, agencies, and internal stakeholders
- Strong understanding of web content best practices, page hierarchy, SEO fundamentals, accessibility, and conversion optimization
- Strong writing, editing, and content organization skills
- Experience in aerospace, defense, national security, advanced technology, or B2B technology
- Experience working with web agencies or external development partners
- Familiarity with analytics tools, heatmapping, A/B testing, SEO platforms, or web performance reporting
What the Team is Saying
Shield AI Compensation & Benefits Highlights
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Healthcare Strength — Healthcare coverage is described as excellent, with dental/vision and mental‑health support, and ancillary protections like life and disability appearing in benefit summaries. The breadth and perceived affordability of coverage are highlighted as a standout component of the package.
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Parental & Family Support — Paid parental leave is featured alongside enhanced maternity benefits, fertility and childcare support, and onsite resources such as a Mother’s Room. These elements are positioned as competitive and above the minimal baseline for the company’s stage.
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Equity Value & Accessibility — Equity is granted to all full‑time hires, with RSUs, double‑trigger tax timing, and tools to model scenarios (e.g., through Carta Tax). Communications also reference a transition from options to RSUs, reinforcing access and maturity of ownership programs.
Shield AI Insights
What We Do
At Shield AI, you won't wait years to see your work reach the field. You'll build hardware and software that operates in the real world right now, in the hands of the people who depend on it. Hivemind, our AI pilot, has been flying since 2018. It has flown more than 30 platforms, including an F-16, and it now sits under a U.S. Air Force production contract for Collaborative Combat Aircraft. When you write code or shape a system here, you contribute to technology with a proven flight record and a clear production future. V-BAT flies intelligence, surveillance, and reconnaissance missions with an operational record that stretches from Ukraine to the Indo-Pacific. It delivers eyes where they matter most, in the most demanding conditions on earth. The teams behind it watch their work get tested where the stakes are real. X-BAT takes its first flight this year. It's an AI-piloted fighter that needs no runway, built to operate where traditional aircraft can't. Join now and you help shape a program at its earliest, most formative stage. That's the kind of ground-floor work that defines a career. Do the most impactful work of your life, on problems that matter. Autonomy at this level asks a lot of you. You'll take on problems in perception, planning, and control that few teams anywhere are equipped to solve. You'll work across disciplines, from aerospace and robotics to machine learning and systems engineering, alongside people who hold themselves to an exacting standard and expect the same from you. Our mission is clear: protect service members and civilians with intelligent systems. That purpose runs through every decision, every design review, and every deployment. It's why the work here carries a weight you can feel. Ready to join our mission? Explore our open roles and find where you fit.
Why Work With Us
Founded in 2015 by a former Navy SEAL, Shield AI builds AI pilots and uncrewed aircraft. Veterans aren't an afterthought here, they're at every level. It's why the work carries weight: AI pilots and uncrewed aircraft flying real missions, from Ukraine to the Indo-Pacific, protecting service members and civilians.
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Shield AI Teams
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Shield AI Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
