What you'll do:
- Own UX and content journeys across Shield.ai for key audiences, including customers, partners, policymakers, recruits, media, and industry stakeholders.
- Drive cross-functional consensus across Product Marketing, Communications, Creative, Recruiting, and business leaders to align competing priorities into a coherent web strategy.
- Lead end-to-end program management and delivery timelines for web initiatives and major product launches.
- Translate campaign, product, recruiting, and communications goals into clear, structured web requirements and user experiences.
- Bring strong technical literacy to the team—fluent in modern web technologies, frontend concepts, and CMS architectures to effectively scope solutions, troubleshoot directly, and interface seamlessly with engineering and technical partners.
- Direct our web agency partners and technical resources on design, development, maintenance, SEO, analytics, and infrastructure improvements, managing delivery against defined milestones.
- Use WordPress to review, edit, QA, and publish final content, ensuring all live updates meet brand, quality, accessibility, operational security, and performance standards.
- AI-enabled tools to accelerate rapid prototyping, visual alignment, and stakeholder review without compromising production rigor.
- Monitor web performance, user behavior, and conversion paths to provide data-driven insights that guide executive decisions and future site investments.
Required qualifications:
- 4+ years of experience in web experience, digital experience, web production, UX/content strategy, or a related field.
- Basic understanding of HTML, CSS, design systems, or front-end development workflows.
- Excellent project management skills with the ability to manage multiple web updates, launches, and stakeholder requests.
- Comfort working with AI-enabled tools for design, content, prototyping, development, or workflow acceleration.
- Hands-on experience managing and publishing content in WordPress or a comparable CMS.
- Strong UX judgment with the ability to structure clear, intuitive digital journeys for multiple audience personas.
- Experience building, maintaining, and improving website pages in partnership with designers, developers, agencies, and internal stakeholders.
- Strong understanding of web content best practices, page hierarchy, SEO fundamentals, accessibility, and conversion optimization.
- Excellent project management skills with the ability to manage multiple web updates, launches, and stakeholder requests.
- Strong writing, editing, and content organization skills.
Preferred qualifications:
- Experience in aerospace, defense, national security, advanced technology, or B2B technology.
- Experience working with web agencies or external development partners.
- Familiarity with analytics tools, heatmapping, A/B testing, SEO platforms, or web performance reporting.
Skills Required
- 4+ years of experience in web experience, digital experience, web production, UX/content strategy, or a related field
- Basic understanding of HTML, CSS, design systems, or front-end development workflows
- Excellent project management skills managing multiple web updates, launches, and stakeholder requests
- Comfort working with AI-enabled tools for design, content, prototyping, development, or workflow acceleration
- Hands-on experience managing and publishing content in WordPress or a comparable CMS
- Strong UX judgment and ability to structure intuitive digital journeys for multiple audience personas
- Experience building, maintaining, and improving website pages with designers, developers, agencies, and internal stakeholders
- Strong understanding of web content best practices, page hierarchy, SEO fundamentals, accessibility, and conversion optimization
- Strong writing, editing, and content organization skills
- Experience in aerospace, defense, national security, advanced technology, or B2B technology
- Experience working with web agencies or external development partners
- Familiarity with analytics tools, heatmapping, A/B testing, SEO platforms, or web performance reporting
What the Team is Saying
Shield AI Compensation & Benefits Highlights
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Healthcare Strength — Company materials highlight comprehensive medical, dental, and vision coverage with mental-health support and an EAP. Third-party benefits summaries also portray health coverage as a strong component of the package.
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Retirement Support — Offerings include a 401(k) with employer matching, cited on the careers page and independent benefits directories. Multiple sources indicate a match exists, though exact formulas have varied over time and warrant confirmation.
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Equity Value & Accessibility — Company communications describe equity for all full-time hires and stock benefits as part of total rewards. Independent listings also note company equity/RSUs as a standard element.
Shield AI Insights
What We Do
At Shield AI, you won't wait years to see your work reach the field. You'll build hardware and software that operates in the real world right now, in the hands of the people who depend on it. Hivemind, our AI pilot, has been flying since 2018. It has flown more than 30 platforms, including an F-16, and it now sits under a U.S. Air Force production contract for Collaborative Combat Aircraft. When you write code or shape a system here, you contribute to technology with a proven flight record and a clear production future. V-BAT flies intelligence, surveillance, and reconnaissance missions with an operational record that stretches from Ukraine to the Indo-Pacific. It delivers eyes where they matter most, in the most demanding conditions on earth. The teams behind it watch their work get tested where the stakes are real. X-BAT takes its first flight this year. It's an AI-piloted fighter that needs no runway, built to operate where traditional aircraft can't. Join now and you help shape a program at its earliest, most formative stage. That's the kind of ground-floor work that defines a career. Do the most impactful work of your life, on problems that matter. Autonomy at this level asks a lot of you. You'll take on problems in perception, planning, and control that few teams anywhere are equipped to solve. You'll work across disciplines, from aerospace and robotics to machine learning and systems engineering, alongside people who hold themselves to an exacting standard and expect the same from you. Our mission is clear: protect service members and civilians with intelligent systems. That purpose runs through every decision, every design review, and every deployment. It's why the work here carries a weight you can feel. Ready to join our mission? Explore our open roles and find where you fit.
Why Work With Us
Founded in 2015 by a former Navy SEAL, Shield AI builds AI pilots and uncrewed aircraft. Veterans aren't an afterthought here, they're at every level. It's why the work carries weight: AI pilots and uncrewed aircraft flying real missions, from Ukraine to the Indo-Pacific, protecting service members and civilians.
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Shield AI Teams
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Shield AI Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
