Growth & Excellence Lead

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

• Our team is focused on driving sustainable business growth. You will work closely with regional commercial managers and functional managers. We are looking for a business expert who can collaborate with these teams to lead growth projects and support our expansion goals.

Get to Know the Role

• You'll take ownership of identifying, refining and driving business growth projects. You'll collaborate with multiple team members to improve performance, refine operations, and support regional expansion. Your success requires an understanding of market dynamics and the ability to turn data into actionable strategies that fuel sustainable growth.
• You will report into the Head, Commercial (Outer Cities) and be based in Petaling Jaya, working onsite.

The Critical Tasks You Will Perform

Growth & Ops Development:

• You will analyze market trends and regional dynamics in Malaysia to identify growth opportunities, using both internal and external data and insights.
• You will synthesize localized insights and on-the-ground observations with data-driven findings to ensure strategy formulations are underpinned by quantitative metrics and qualitative local intelligence.
• You will develop customized growth strategies aligned with corporate objectives, considering consumer behavior, competition, and economic conditions.

Operations Management:

• You will oversee and enhance daily operations to ensure compliance with corporate standards and resolve regional operational challenges.
• You will establish key metrics and produce periodic reports to evaluate the efficacy of growth strategies, budget, timeline and operational enhancements.

Cross Function Collaboration & Problem Solving:

• You will participate in close collaboration with regional, marketing, and business solutions and regional teams to ensure synchronized strategic implementation.
• You will facilitate interdepartmental sync ups, workshops and collaboration to foster unified efforts aimed at growth and optimization.

What Essential Skills You Will Need

• You have a Bachelor's degree in Business Administration, Marketing, Strategic Management, or a related discipline.
• You have at least 4+ or more years in strategy / project management / growth related roles.
• You have experience within diverse regions of Malaysia and entrepreneurial experience.
• You have demonstrated expertise in strategic planning, process optimization, and operational management and the ability to improvise them.
• You have strong analytical skills with the ability to find actionable insights from complex data.
• You have strong project management capabilities especially in communicating and prioritizing goals / action items with your stakeholders.
• You are able to work both independently and as integral part of wider team

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.