The Growth & Client Engagement Coordinator plays a vital role within the Growth & Client Engagement Department at Tyson & Mendes. This professional will work closely with and receive direction from the Director of Growth & Client Engagement, helping to execute strategic initiatives, coordinate high-impact events, and ensure thoughtful client engagement throughout the firm’s national footprint in the insurance industry.
The ideal candidate is highly organized, relationship-oriented, and execution-focused, with a strong commitment to delivering excellence in a fast-paced legal services environment. The right candidate will be detail-oriented, adept at relationship development, confident in client-facing situations, possess polished communication skills, and bring a team-oriented mindset to every project.
Preferred work hours Central or East Coast Time Zone
Responsibilities
Client Development & Engagement
- Support the execution of client development and engagement strategies and relationship-building initiatives led by the Director, with input from the Digital Growth Specialist
- Conduct client research and intelligence gathering to support lead scoring, prospecting, and targeting efforts
- Organize and maintain accurate client data and history in HubSpot, ensuring high-quality, accurate inputs and helpful engagement notes
- Assist with post-event and post-meeting client follow-ups, including tracking communications and scheduling next steps
- Collaborate with attorneys and client-facing team members to ensure timely, relevant, coordinated outreach
Event Support & On-Site Execution
- Approach event planning and execution with a relationship development and client-first mindset to maximize client engagement opportunities.
- Support the Events Specialist in the execution of firm-hosted events, receptions, client dinners, and conference activations
- Exercise ownership over seamless on-site event execution, including setup, registration, materials, and unparalleled guest experience
- Coordinate logistics and communication with vendors, venues, and attendees as needed
- Track key event outcomes and help identify future opportunities for engagement
Project & Communication Support
- Support department project timelines and deliverables through Monday.com
- Draft and edit client-facing communications, including client profiles, follow-up emails, LinkedIn posts, and non-legal marketing copy
- Ensure all written materials meet firm standards for professionalism and brand alignment
- Collaborate with the firm’s Digital Growth Specialist to ensure alignment in HubSpot activities and data integrity
Qualifications
- 1-3 years of experience in client development, events, marketing, or a similar client-facing support role
- Experience in the insurance industry highly preferred
- Polished communication skills and the ability to confidently represent the firm in professional settings
- Demonstrated ability to coordinate multiple projects and deadlines with excellent attention to detail
- High proficiency in Microsoft Office; working knowledge of and certifications in HubSpot and Monday.com preferred
- Strong writing and editing skills with a commitment to error-free, client-ready content
- Comfortable traveling up to 25% of the time (with peak travel in Spring and Fall)
Benefits
- Comprehensive medical, dental, and vision plans (some at no cost to the employee)
- 401K matching
- Paid parental leave
- Internal education and leadership development programs
- Internal diversity and inclusion programs, such as the Women’s Initiative and Young Professionals Initiative
- Firm-wide charitable giving program
- Numerous social and off-site events each year to enrich your relationships with your colleagues
- Employee Assistance Program through HealthAdvocate
- Access to Maven resources for new parents through Blue Shield
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What We Do
Tyson & Mendes’ goal is to achieve justice for all through innovation, collaboration, and outstanding service. Founded in 2002 by principal trial attorneys Robert Tyson and Patrick Mendes, we are an AV-rated litigation firm of more than 200 attorneys across the U.S. specializing in defending insurers, corporations, and insureds in civil litigation. Tyson & Mendes represents clients throughout Arizona, California, Colorado, Connecticut, Florida, Illinois, Massachusetts, Nevada, New Jersey, New Mexico, New York, Tennessee, Texas, and Washington. In addition to these states, our attorneys also serve clients in Georgia, Iowa, Missouri, Nebraska, New Hampshire, and Wisconsin. We have handled some of the most contentious cases that have helped define insurance defense litigation, and we have earned our reputation for targeting the threat of and putting a stop to Nuclear Verdicts® – runaway jury verdicts in excess of $10 million. Our trial-only subsidiary firm, TM HALO®, is wholly dedicated to stemming the tide of Nuclear Verdicts®. Comprised of Tyson & Mendes’ elite defense attorneys with decades of courtroom experience, TM HALO lawyers parachute in to handle the thorniest, highest stakes cases and prevent Nuclear Verdicts®. Back at home, we are ensuring all of our attorneys have the tools they need to achieve exceptional results and protect our clients from unfounded damages awards. We are committed to ongoing education and development. Through comprehensive programs like our TM University and the Tyson & Mendes Trial Academy, Tyson & Mendes attorneys receive in-depth training on the proven defense methods outlined in Managing Partner Robert Tyson’s best-selling book, “Nuclear Verdicts®: Defending Justice for All,” which is the first playbook for the defense on how to avoid runaway jury verdicts
