Group Sales Account Manager

Seeking an experienced Group Sales Manager at the only certified hotel and conference center in the San Gabriel Valley.

Responsible for the Local, Regional & National markets for the SMERF,  Association & Government  market segments.  Expected to identify, meet with and solicit clients and accounts that utilize hotel rooms in the Southern California area.  These rooms will be for client group travel. 

This position pays a range of $75,000.00 to $81,000.00 based on experience. 

Essential Functions

• High energy and results driven individual with previous hotel sales experience
• Self-starter and able to utilize strong time management skills
• Daily activities include cold calls, telemarketing, site visits, outside calls, networking and prospecting for clients
• Must have the ability to meet / exceed established sales goals
• Work hand in hand with clients to maximize room nights
• Develop & update action plans
• Continue to follow-up on existing accounts
• Responsible for new business development on a Local/Regional/National scale for the SMERF, Association & Government markets.
• Helps create SOP’s to support account distribution
• Is required to mentor “green” or new sales staff
• Must be able to travel to feeder cities to develop client relationships
• Helps with Pace Report, GRC Meetings, Yield Meetings and Individual Goals. 
• Should be familiar with RFP process and different GDS systems
• Requires multiple years at multiple properties in a hotel sales management position, with experience in the Local/Regional and National markets.
• Strong sales skills including prospecting, negotiating and closing skills
• Excellent organizational skills
• Food & beverage and conference servicing knowledge
• Experience in the SMERF, Association and Government markets is preferred.
• Should have applicable hotel/conference/resort protocol and procedure knowledge
• Must possess the ability to professionally represent the property
• Any and all reasonable requests of management.

Experience and Skills required:

• Experience in the Los Angeles Regional marketplace preferred. Due to time constraints applicants should be from the Southern California area.
• Minimum 3 years experience in Hospitality Group Sales with a proven track record of accomplishing financial goals.
• Excellent customer service practices
• Adherence to departmental and property standards and procedures
• Excellent time management skills. 
• Strong organizational skills. 
• Excellent knowledge of computers.- Microsoft Word, Excel and Outlook
• Delphi (Sales Force) experience preferred
• Strong customer service orientation and skills. 
• Excellent listening skills. 
• Exceptional detail in follow-up. 
• Solid scheduling experience. 
• Resolve problems. 
• Assume responsibility/accountability. 
• Creative problem solving skills. 
• Ability to quickly evaluate alternatives and decide on a plan of action. 
• Think creatively. 
• Consistently call on new customers and develop new business. 
• Involved with local community to develop business

Other Requirements:

• Equivalent Industry experience and college degree required.
• Some air & car travel required, trips may exceed 1 per week

Benefits:

• Medical, Dental & Vision insurance plans
• Group Life Insurance
• Matching 401K
• Free parking and free meals
• On property discounts - restaurant and golf