We’re proud to be an ambitious, fast-growing technology scale-up with a dynamic and diverse international team representing more than 20 nationalities. Collaboration, flexibility, and continuous learning are part of our DNA. At CluePoints, you’ll find a culture where you can grow, make an impact, and have fun along the way.Guided by our values of Care, Passion, and Smart Disruption, we’re united by a shared mission: to create smarter ways to run efficient clinical trials and deliver AI-powered insights that improve human outcomes worldwide.
The Role:
The Group Product Manager (GPM) is a player-coach who leads the strategy–product interface for their domain and directly manages a team of Product Managers. Reporting to the Head of Product or Director of Product Management, you will translate company strategy and Market Owner direction into squad-level outcomes, and you will be accountable for both the collective output and the development of your team.
Product strategy at CluePoints is owned by the Strategy/CSO function (Market Owners). As GPM you co-define strategic direction with Market Owners, ensure the product perspective is fully represented, and are accountable for turning agreed strategy into measurable outcomes. Success in this role means a high-performing, psychologically safe PM team that consistently delivers outcomes (not just outputs) in an AI-first, empowered-squad operating model.
What You'll Need
Must Haves
- Experience in clinical trials technology, risk-based quality management, or clinical data analytics.
• Proven product management experience at Product Manager level or above, with a track record of owning outcomes and metrics across discovery to delivery.
• Demonstrated people leadership: coaching, performance management and career development of Product Managers (or equivalent product practitioners).
• Experience translating strategy into squad-level outcomes, including OKR-based planning and portfolio-level prioritisation and trade-offs.
• Working knowledge of regulated software development (GxP and audit readiness) and the ability to apply regulatory and quality standards to product decisions.
• Credible stakeholder management with Market Owners, Strategy, Engineering, Sales and customer-facing teams, including senior leaders.
• Excellent communication skills, able to represent a domain at leadership level and to resolve messaging and positioning conflicts.
Nice To Haves
Experience recruiting and onboarding product talent, and building team standards that others reference.
Practical AI fluency: comfortable working AI-first and coaching a team to review and challenge AI-generated specifications and artefacts.
What You'll Do
Strategy & Portfolio Leadership
Translate company strategy and Market Owner direction into actionable squad-level outcomes, owning the OKR cascade from domain strategy to squad goals.
Own roadmap prioritisation and portfolio-level trade-off decisions, and remain accountable for domain-level business outcomes.
Co-define the go-to-market approach for your domain with Market Owners, and hold the quality bar for enablement materials produced by your team.
Represent the domain at leadership level and act as the escalation point for major product or customer issues.
Discovery, Metrics & Delivery Quality
Set and maintain discovery standards across all squads in your domain; join discovery calls to challenge surface-level findings, deepen questions and surface edge cases and biases.
Ensure success metrics are defined and used consistently across your portfolio, reviewing portfolio-level metric health and surfacing business risk before it becomes visible to leadership.
Hold the team accountable to outcomes rather than velocity, coaching PMs away from output and feature-factory thinking.
Ensure no feature ships without appropriate regulatory and quality consideration, applying GxP-aware standards consistently across the portfolio.
AI-First Ways of Working & Cross-Functional Partnership
Coach PMs on AI-assisted ways of working, ensuring the team reviews and challenges AI-generated artefacts and does not revert to manual-first habits.
Maintain a cohesive vision, goals and processes with peer GPMs; proactively align to avoid fragmentation of the PM practice and surface cross-domain dependencies early.
Act as the voice of the customer in release planning, influencing release sequencing and validation priorities (advocating within release management and validation, not owning them).
Act as the primary interface with Sales, Customer Engagement and Professional Services for your domain, ensuring consistent, high-quality enablement at launch.
Ensure every PM on your team has sufficient direct customer access and remove blockers to continuous discovery.
Benefits
What We Offer – United Kingdom
- Private Medical Insurance through Vitality Health (full hospital cover, 24/7 GP, and therapy sessions)
- Group Critical Illness Cover with Aviva
- Life Insurance (death-in-service lump sum)
- Pension Scheme with 9% employer contribution via Scottish Widows
- Opportunities for professional development and sponsored certifications
- A hub-based hybrid model that blends flexibility with purpose — connecting teams through collaboration, learning, and a vibrant social culture.
Equal Opportunities & GDPR NoticeCluePoints is an equal opportunities employer. We value and respect diversity in our workforce and do not tolerate discrimination based on gender, age, disability, ethnic origin, religion, sexual orientation, or any other protected ground under Belgian law.
Personal data collected as part of your application will be processed in compliance with the EU GDPR and Belgian data protection legislation.
You have the right to access, correct, or delete your personal data at any time by contacting [email protected].
Skills Required
- Proven product management experience at Product Manager level or above, owning outcomes and metrics from discovery through delivery
- Demonstrated people leadership, including coaching, performance management, and career development of Product Managers or equivalent practitioners
- Strong product discovery practice and ability to coach others and challenge findings using domain expertise
- Experience translating strategy into squad-level outcomes, including OKR planning and portfolio prioritization
- Working knowledge of regulated software development, GxP, and audit readiness
- Practical AI fluency and ability to coach teams in reviewing AI-generated specifications and artifacts
- Stakeholder management experience with strategy, engineering, sales, customer-facing teams, and senior leaders
- Excellent communication skills, including leadership-level domain representation and conflict resolution
- Experience in clinical trials technology, risk-based quality management, or clinical data analytics
- Experience recruiting and onboarding product talent and establishing team standards
- Experience co-defining go-to-market approaches with strategy and commercial stakeholders
- Ability to engage credibly with engineering on architecture and platform implications
What We Do
CluePoints provides pharmaceutical companies and contract research organizations (CROs) with technology for identifying, visualizing, managing, and documenting risks that could affect clinical-trial outcomes. Its mission is to give clinical research organizations a better way to oversee risk, helping them recognize, assess, and document potential problems that might undermine trial success and strengthen the quality and reliability of clinical-trial decision-making.
