Group Product Manager, Behavior Intelligence

Posted 22 Days Ago
Be an Early Applicant
2 Locations
In-Office
Senior level
Artificial Intelligence • Edtech • Sales • Software
GTM leaders trust Mindtickle’s Revenue Enablement Platform to drive behavior change across customer-facing roles.
The Role
Lead Behavior and Performance Intelligence product strategy for an AI-powered revenue enablement platform. Define what correct judgments about sales rep performance look like, run design partnerships, own roadmap and customer relationships, drive pricing and business outcomes, and run AI-native evals, prototyping, and agent-driven workflows to deliver trusted insights to managers and revenue leaders.
Summary Generated by Built In
Who we are
 
Mindtickle is the leading AI-powered revenue enablement platform that combines on-the-job learning and deal execution to drive behavior change and get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product.
 
Our commitment to innovation has also earned us the "AI-based Sales Solution of the Year" award in the 8th annual AI Breakthrough Awards program (PR Newswire), and a Gold Stevie Award for Sales and Customer Service (Mindtickle)- recognition of our dedication to both product excellence and outstanding customer support.

Job Snapshot

Mindtickle reads the signals a sales rep produces - calls, role plays, assessments, CRM activity — and turns them into a judgment about how well that rep sells. We are rebuilding the AI that does it, and we need a Group Product Manager to own that engine and the products that put its judgment in front of frontline managers and revenue leaders. You will have no reports and the full charter: product direction, roadmap, customer relationships, pricing, and revenue.

What You'll Drive

  • Own the Behavior Intelligence engine that turns rep signals into a judgment about how each rep performs, kept current as new signals arrive.

  • Define and ship the manager and leader products built on that judgment, from discovery through launch, starting from what those users are trying to get done.

  • Decide what a correct judgment about a rep looks like, get customers to agree with it, and defend it when they push back.

  • Find and run design partnerships with CROs and frontline sales managers, and come back from those conversations with decisions.

  • Represent the product externally on your own — pre-sales calls, escalations, and renewal-risk conversations.

  • Shape pricing and packaging for the products you own, and argue your call in terms of what it does to the deal.

  • Choose the next bet with no usage data to read it off, make the case for it, and own how it turns out.

How You'll Work with AI

    At Mindtickle, AI is a collaborator, not just a tool. We expect every team member to actively use AI to move faster and think bigger.

  • Run the eval loop that improves the engine — action-based evaluation, error analysis, and observability on what the system does in production.

  • Prototype three paths through a problem in an afternoon instead of debating which one is right.

  • Keep agents running on your own work — repos carrying an agent instruction file such as CLAUDE.md or AGENTS.md, research runs going overnight, connected tools.

  • Read what the model produces closely enough to catch where it is wrong, before it reaches a customer.

What You Bring

  • Owned a B2B SaaS product end to end across several release cycles — direction, roadmap, customers, and revenue.

  • Shipped something substantial, fast, at quality, with a small team, and can say what you cut to get there.

  • Ran an eval discipline for an AI or LLM product in production, including error analysis and observability.

  • Argued eval design with engineers and held a renewal-risk conversation with a CRO in the same week.

  • Ran hard customer conversations on your own, and can name what changed because of them.

  • Changed how you work because of AI, and can say what you did last week that you could not have done a year ago.

Nice to Have

  • Sales enablement or revenue intelligence experience — knowing what a CRO does with call data and what a frontline manager does on Monday morning is an advantage.

  • Experience with a data-heavy B2B product sold to a business operator in a revenue or marketing org, where the buyer and the configurer were different people, is a plus.

  • Having built AI products that make judgments people must accept — rankings, recommendations, or automated decisions with no human review — is nice to have.

What We Offer

  • Flexible hybrid work - we care about output

  • Unlimited paid time off, plus company holidays and all statutory leave entitlements

  • Comprehensive health coverage for you and your family

  • Wellness support - physical and mental health programmes

  • Learning & development access, including Mindtickle's own platform and a dedicated L&D budget

  • Equity participation
  • If based in our India offices (Pune / Bangalore):

  • Fresh meals from our live kitchen - breakfast, lunch, and dinner covered

  • Unlimited tea, coffee, snacks, and beverages throughout the day

  • Spaces to focus, collaborate, or decompress between sessions

  • We mark the moments that matter - birthdays, work anniversaries, and the wins worth celebrating

 
Our culture & accolades
 
As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth.
 
Our culture reflects our employee's globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together.
 
Mindtickle is proud to be an Equal Opportunity Employer.
 
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
 
Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.

Skills Required

  • 8+ years of experience, including 5+ years managing technology products (ideally B2B SaaS)
  • Track record of shipping substantial products quickly and with high quality using small teams
  • Experience running an evaluation discipline for an AI or LLM-based product in production
  • Ability to work across levels: argue eval design with engineers and hold commercial conversations with CROs
  • Evidence of external ownership: leading hard customer conversations and driving change
  • Working style built around AI: using agents on repos, fast prototyping, and critical review of model output
  • Sales enablement or revenue intelligence experience (preferred)
  • Experience with data-heavy B2B products sold to business operators (preferred)
  • Experience building AI products that make judgments people must accept (rankings, recommendations, automated decisions) (preferred)
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The Company
HQ: San Francisco, CA
692 Employees
Year Founded: 2012

What We Do

Mindtickle provides a comprehensive, data-driven solution for sales readiness and enablement that fuels revenue growth and brand affinity. Its purpose-built applications, proven methodologies, and best practices are designed to drive effective sales onboarding and ongoing readiness. With Mindtickle, revenue and sales leaders can continually assess, diagnose and develop the knowledge, skills, and behaviors required to effectively engage buyers and drive growth. Companies across a wide range of industries use Mindtickle's innovative capabilities for onboarding, training, bite-sized mobile updates, gamification-based learning, call recording, coaching and role-play to ensure world-class sales performance.

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