Group Head - Social

Posted 9 Days Ago
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Gurgaon, Gurugram, Haryana
7+ Years Experience
AdTech • Marketing Tech
The Role
Group Head responsible for Resource Management, Client Relationship Management, Performance Evaluation, and Overall Delivery for the span. Leads business managers and performance marketing team to drive strong client relationships and optimal resource utilization. Must have strong knowledge in online marketing tools, Search, and social platforms.
Summary Generated by Built In

Company Description

PGD is a center of expertise catering to international markets on a full spectrum of digital, data and tech services. Also, an interconnected network, with a diversity of talent- a never sleeps machine of creation that continuously grows and mutates, to become a more efficient and a collaborative system, that delivers outstanding work. The PGD team in India boasts of over 1000+ specialists across Mumbai, Gurgaon, Pune and Bengaluru certified across all major platforms - Amazon, Facebook Blueprint, Google Adwords, Google Shopping, SA 360, Data Studio and more. With solid expertise in Search, Programmatic, Data engineering, Data sciences, Ecommerce, Consulting and Development, the team supports a host of Publicis operations across US, Europe and Asia and their multinational clients.

Job Description

As a Group Head, you will be responsible for Resource Management, Client Relationship Management, Performance Evaluation, Escalation Management and Overall Delivery for your span. We are looking for a Social Performance Marketing Talent to join our awesome marketing team having expert knowledge in various social platforms like Google Ads, SA360, Bing Ads, Apple Search, Amazon Search, Linkedin, Facebook, Twitter, Insta, Tiktok, Pinterest, Snapchat etc. 

This role will typically reports to Associate Director, Director or AVP; and has two or more areas of responsibility (or one large) and has Business Manager, Associate and/ or Analyst level direct reports. 

If you can communicate well and work methodically as part of the team, we’d like to meet you. 

The goal is to inspire and attract the target audience. 

Sounds like you? 

  • Lead strategically the book of business consisting of multiple clients/ agencies 
  • Lead & Develop strong performance marketing team and Business Managers 
  • Primary/ Secondary point of contact for escalations; addressing issues and providing action plans 
  • Drive strong client/ agency relationship
  • Ensuring optimal levels of resource utilization and keep the internal & external stakeholders updated
  • Ensuring quality delivery as per the defined SLAs 
  • Drive team adherence to all the internal/ external tools and processes 
  • Keep the team motivated through regular touch points/ team engagement activities 
  • Detail-oriented with strong verbal, written, and visual communication skills for a variety of audiences (internal or external) 
  • Sense of ownership; very responsible for team/ client management, performance monitoring & reviews 
  • Keep up to date with industry news and developments; stay ahead of the competition by analyzing, keeping pace and regularly documenting search engine industry trends across web/mobile platforms and adopting new/best practices on an ongoing basis 
  • Assist in preparing pitches for new clients 
  • Participate/ lead brainstorming and status calls with agency stakeholders 
  • Drive new tests, analyze performance and provide insights on how performance could be improved 

Job specific Knowledge & Skills 

  • Strong knowledge and hands-on experience on online marketing tools and best practice 
  • Team & Client management skills 
  • Subject-matter-expert for Search 
  • Effective time-management skills 
  • Strong analytical skills, critical thinker and problem-solving skills 
  • Advanced Excel, Word and Power Point skills 
  • Strong interpersonal and communication skills 
  • Knowledge of different digital marketing channels is a plus

Qualifications

  • Minimum of 8 years’ experience in a biddable media domain 
  • 2+ Years Team Management experience 
  • Self-Sufficient & team motivator
  • Any Graduate (Specialization in Marketing, Digital technologies, Business management, or relevant field would be preferred) 
  • MBA degree would be a plus 

Additional Information

What can we do for you? 

At Publicis Global delivery (PGD) We make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment.

Best about us: 

  • We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. 

  • Opportunity to grow with the global organization that believes in Power of One to partner with our clients across the globe. 

  • Exposure to work with some of the leading clients across categories 

  • Diverse team & progressive work environment 

  • A place where learning never stops. We ensure you get trained on multiple platforms and domains which enables you to have cross functional experience within the organization 

We’re looking for people who truly understand what it takes to serve clients beyond expectations: crack one-off client challenges. Develop insights. Spark breakthrough creative ideas.

If you think you are the one, Apply today! 

Publicis Groupe is the third largest communications group in the world, a leader in marketing, communication and digital business transformation. As a platform at the intersection of marketing and digital business transformation, driven through the alchemy of creativity and technology, Publicis Groupe is built on The Power of One. Publicis Groupe offers its clients seamless access to the expertise of its 80,000 talents across four Solution hubs: creative with Publicis Communications (Publicis Worldwide, Saatchi & Saatchi, Leo Burnett, BBH, Marcel, Fallon, MSL, Prodigious), media services with Publicis Media (Starcom, Zenith, Spark Foundry, Blue 449, Performics, Digitas), digital business transformation with Publicis. Sapient and health & wellness communications with Publicis Health. Publicis Groupe’s agencies are present in over 100 countries around the world. Founded in 1926 by Marcel Bleustein-Blanchet, the “father of French advertising”, Publicis Groupe is today led by its third CEO.in its history, Arthur Sadoun, Chairman & CEO. Maurice Lévy, who led the company for 30 years until June 2017, is today the Chairman of the Groupe’s Supervisory Board. 

Top Skills

Excel
Power Point
Word
The Company
HQ: Paris
45,929 Employees
On-site Workplace
Year Founded: 1926

What We Do

As a platform at the intersection of marketing and digital business transformation, driven through the alchemy of creativity and technology, Publicis Groupe is built on The Power of One. Publicis Groupe offers its clients seamless access to the expertise of its 80,000 talents across four Solution hubs: creative with Publicis Communications (Publicis Worldwide, Saatchi & Saatchi, Leo Burnett, BBH, Marcel, Fallon, MSL, Prodigious), media services with Publicis Media (Starcom, Zenith, Spark Foundry, Blue 449, Performics, Digitas), digital business transformation with Publicis.Sapient and health & wellness communications with Publicis Health. Publicis Groupe’s agencies are present in over 100 countries around the world.

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