The Role
Leads a globally distributed creative organization serving enterprise customers across branding, advertising, social, presentations, print, and digital experiences. Sets creative standards, guides senior creative leaders, strengthens customer satisfaction and retention, and operationalizes generative AI across creative workflows. Partners with business, account, automation, web, and AI leaders to deliver scalable, high-quality creative work while fostering accountability, innovation, inclusion, and leadership autonomy.
Summary Generated by Built In
Superside is seeking a visionary Group Creative Director to lead creative excellence in an AI-powered studio environment serving enterprise customers. In this senior leadership role, you guide a globally distributed creative organization across branding, advertising, social, presentations, print, and digital experiences. You shape how generative AI is integrated into creative strategy and delivery in ways that elevate quality, increase efficiency, and strengthen customer trust.
As a Group Creative Director, you operate as a core leader within a Creative Studio, partnering closely with the General Manager and Account Director. You bring a laser-focus on retention, growth, and customer satisfaction, ensuring creative leadership, delivery quality, and AI-enabled workflows consistently exceed customer expectations. Your leadership helps standardize the customer experience from onboarding through ongoing delivery, while still allowing space for creativity, flexibility, and innovation. This role is ideal for a senior creative leader who believes the future of creativity is human-led and AI-enabled, and who knows how to operationalize that belief at enterprise scale.
What You'll Do
- Set and uphold creative standards for AI-enabled work across all formats and channels.
- Ensure creative output aligns with customer goals, brand strategy, and business outcomes.
- Provide senior-level creative direction and feedback to Creative Directors, ACDs, and Leads.
- Act as a visible creative leader for customers, building confidence and trust over time.
- Partner with the General Manager and Account Director to support retention and account growth goals.
- Ensure creative leadership contributes directly to strong customer satisfaction and renewal outcomes.
- Help standardize the creative experience customers receive from onboarding through delivery.
- Identify opportunities where AI-enabled creativity can unlock additional value for customers.
- Champion thoughtful, practical use of generative AI across concept development, production, and iteration.
- Guide teams in applying AI to improve speed, quality, and consistency without compromising craft.
- Partner with Automation, Web, and AI specialists to align creative vision with tooling and workflows.
- Ensure AI usage supports repeatable, scalable delivery models suitable for enterprise customers.
- Build confidence and autonomy across leadership layers to reduce dependency on your direct involvement.
- Support leaders in balancing creative ambition, operational realities, and customer needs.
- Foster a culture of accountability, curiosity, and continuous improvement.
- Help define what excellent AI-enabled creativity looks like at Superside.
- Promote inclusive, psychologically safe leadership during periods of change.
- Reinforce shared creative standards, review practices, and delivery expectations across teams.
- Connect creative vision to studio-level operating rhythms and priorities.
What You'll Need to Succeed
- 15+ years of experience leading creative teams and large-scale creative work.
- Proven success operating at a Group or Executive Creative Director equivalent level.
- Strong background in enterprise creative delivery across multiple channels.
- Deep understanding of how AI fits into modern creative workflows from concept through production.
- AI Specialist or Advanced Advocate. You are fluent in generative AI tools and workflows such as Krea, Flora, Weavy, Nano Banana, Sora, and similar platforms, and you apply them intentionally as part of creative leadership.
- Strong portfolio demonstrating vision, storytelling, and creative systems thinking.
- Excellent communication and stakeholder management skills.
- Experience partnering with senior clients and executive leadership.
Why Join us?
Superside's vision is to create equal opportunities globally by accelerating the world’s transition to online work. With that in mind, we're building a fully remote company that attracts people where they are.
Remote-first. Customer-led.
Remote isn’t just a perk; it’s how we deliver better for customers. We are fully committing to our customers by hiring top talent and collaborating seamlessly across time zones.
Global team, local impact.
Join a community of 60+ nationalities working across time zones, cultures, and disciplines, all aligned on doing great work for great brands.
High performance, low ego.
Work in a fast-paced, high-trust environment where feedback is direct, growth is constant, and kindness leads collaboration.
Impact meets opportunity.
We’re in the sweet spot — big enough to be stable, small enough for you to shape what’s next. Your ideas will matter here.
Grow fast. Lead well.
You’ll gain mentorship, take on real responsibility, and grow your career while helping us disrupt a global industry.
About Superside
Superside is the leading AI-powered creative company that quickly and cost-effectively enhances in-house functions. We help over 500 ambitious brands get great creative concepts done at scale. Built to be an extension
of in-house teams, we unbottleneck marketing and creative teams so they can move faster and drive more reliable creative performance.
Superside is a fully remote company with over 700 team members working across 60+ countries and 13 timezones.
Learn more at superside.com
Diversity, Equity and Inclusion
We’re an equal-opportunity company. All applicants will be considered regardless of ethnicity, appearance, religion, gender identity, sexual orientation, national origin, veteran or disability status.
Skills Required
- 15+ years of experience leading creative teams and large-scale creative work
- Experience at a Group Creative Director or Executive Creative Director equivalent level
- Strong background in enterprise creative delivery across multiple channels
- Deep understanding of AI in modern creative workflows from concept through production
- Fluency with generative AI tools and workflows, including Krea, Flora, Weavy, Nano Banana, Sora, or similar platforms
- Strong portfolio demonstrating vision, storytelling, and creative systems thinking
- Excellent communication and stakeholder management skills
- Experience partnering with senior clients and executive leadership
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The Company
What We Do
Superside is the leading Creative-as-a-Service (CaaS) company that helps over 450 ambitious brands get great design and creative done at scale. With our design subscription service, marketing and creative teams can unbottleneck design, move faster and drive more reliable creative performance. We help the world's leading companies like Google, Meta, Amazon, Salesforce, Red Bull and Boston Consulting Group with advertising creative, brand design, video production and more. No longer chained to over-taxed in-house creative teams, our customers reduce costs and move quickly with infinite scale.
